ZipRecruiter

Log In

2

Remote It Support Lead Jobs in California (NOW HIRING)

Revel Staffing

IT Support Supervisor

San Diego, CA · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

Sacramento, CA · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Xantrion

IT Support Engineer (Remote - Fresno)

Fresno, CA · On-site +1

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...

Tech Solutions LA Inc.

IT Support Technician L1

Lakewood, CA · Remote

$22.75 - $31.25/hr

This is a part-time, primarily remote position with occasional onsite field work at client ... Proven experience in IT support within a helpdesk or MSP environment * Working knowledge of Windows ...

Red Cup IT, Inc.

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Gursey

IT Director

Los Angeles, CA · On-site +1

Ensure responsive, consistent, and professional IT support across all firm offices and remote ... Lead major technology initiatives from planning through implementation and stabilization.

Definitive Networks, Inc.

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

... remote and hands-on technical support to clients, researching and identifying solutions to issues, diagnosing and troubleshooting technical problems, and maintaining detailed logs of all interactions ...

CopilotIQ

Senior Manager, IT

San Francisco, CA · Remote

$154K - $154K/yr

What you'll be doing: * Lead IT operations as a working manager for our global team and workforce ... support across a distributed or remote workforce.

Treeline

Client IT Engineer

San Francisco, CA · On-site +1

$75K - $90K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role. What You ...

Treeline

Client IT Engineer

San Francisco, CA · On-site +1

$75K - $90K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the San Francisco Bay Area at the time of hire. Relocation is not supported for this role. What You ...

Equity Smart Home Loans

IT Manager

South Pasadena, CA · On-site +1

$102K - $125K/yr

Role Overview The IT Manager will lead the planning, execution, and coordination of IT operations ... Experience managing remote technical or support teams. * PMP certification or equivalent project ...

Instacart

Manager, IT Operations

San Francisco, CA · On-site +1

As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly ... This role is part of the IT Operations and Services team which includes IT Support, IT AV ...

Treeline

Client IT Engineer

Los Angeles, CA · On-site +1

$70K - $85K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role. What You Will ...

next page

Showing results 1-20

All JobsIt Support Lead JobsRemote It Support Lead JobsRemote It Support Lead Jobs in California

Remote It Support Lead information

What is the difference between Remote It Support Lead vs Remote IT Support Specialist?

AspectRemote IT Support LeadRemote IT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco CCNA (optional)
Work EnvironmentSupervises support teams, manages escalations, coordinates support activities remotelyProvides technical support directly to users remotely, handles tickets and troubleshooting
Employer & Industry UsageIT service providers, corporate IT departments, managed service providers

The Remote IT Support Lead typically oversees support teams and manages escalations, requiring leadership skills and certifications like ITIL. In contrast, the Remote IT Support Specialist focuses on direct technical support to users, often with similar certifications. Both roles operate remotely within IT service environments, but the Lead has additional responsibilities in team management and coordination.

Can I work remotely as a remote IT support lead?

Yes, many organizations hire remote IT support leads to manage technical support teams and oversee IT operations remotely. This role typically requires strong communication skills, technical expertise, and familiarity with remote collaboration tools like remote desktop software and ticketing systems.

How much does remote IT support lead pay?

The average salary for a remote IT Support Lead typically ranges from $70,000 to $100,000 annually, depending on experience, certifications, and the company's size. This role often requires strong technical skills, leadership abilities, and familiarity with remote support tools and ticketing systems.

What is the best remote IT support lead job to work remotely?

A remote IT support lead role involves managing technical support teams and ensuring efficient resolution of IT issues remotely. Successful candidates typically have strong technical skills, leadership experience, and familiarity with remote collaboration tools like VPNs, ticketing systems, and remote desktop software. Certifications such as CompTIA A+ or ITIL can enhance job prospects in this field.
Remote It Support Lead jobs near you

IT Support Supervisor

San Diego, CA • Remote

Revel Staffing
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Revel Staffingexternal

$85K - $115K/hr

Full-time

Re-posted 7 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success.

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ensure employees are prepared to use business and clinical applications effectively while maintaining system stability, data accuracy, security, and regulatory compliance.

The ideal candidate is an organized, service-focused leader who can manage competing priorities, improve support processes, develop employees, and collaborate effectively with clinical, operational, and technical teams.

Key Responsibilities
  • Lead, coach, and develop a remote team of IT training and application support specialists
  • Assign workloads, manage schedules, establish priorities, and monitor team performance
  • Oversee the development, configuration, testing, and delivery of IT and healthcare application training programs
  • Ensure new and existing employees receive consistent, accurate, and engaging technology training
  • Support application readiness, system stability, data integrity, and end-user adoption
  • Coordinate support and training activities for system implementations, upgrades, workflow changes, and organizational initiatives
  • Partner with clinical, operational, compliance, and technical leaders to identify training and support needs
  • Maintain and improve training materials, standard operating procedures, knowledge-base articles, workflows, and technical documentation
  • Review recurring support issues and identify opportunities to improve processes, reduce errors, and strengthen the end-user experience
  • Track team performance, service levels, training completion, support trends, and other operational metrics
  • Promote a service-first culture centered on accountability, professionalism, collaboration, and continuous improvement
  • Ensure all support and training activities comply with HIPAA requirements, privacy standards, security policies, and organizational procedures
  • Escalate complex application, system, security, or workflow concerns to the appropriate technical or operational teams
  • Perform additional IT leadership and support responsibilities as assigned
Required Qualifications
  • High school diploma or equivalent
  • At least two years of experience in IT operations, application support, technical training, healthcare technology, or a related field
  • Previous experience leading employees, coordinating team workloads, or serving in a senior or supervisory capacity
  • Current HIPAA compliance training or credential
  • Working knowledge of healthcare applications, IT support workflows, data integrity, and end-user training practices
  • Experience supporting remote employees and distributed teams
  • Strong leadership, communication, organization, documentation, and problem-solving skills
  • Ability to manage multiple priorities and respond effectively in a fast-paced environment
  • Ability to communicate technical information clearly to users with varying levels of technical knowledge
  • Ability to collaborate effectively with clinical, operational, compliance, and technical stakeholders