Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to ... Lead specialists may also act as manager on call. Requirements: Strong customer service ...
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to ... Lead specialists may also act as manager on call. Requirements: Strong customer service ...
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
Quick apply
IT Support Supervisor
Columbus, OH · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
This individual will report into our IT Team Lead and is responsible for providing hands-on ... Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
This individual will report into our IT Team Lead and is responsible for providing hands-on ... Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
This individual will report into our IT Team Lead and is responsible for providing hands-on ... Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ...
IT Support Technician
Canal Winchester, OH · On-site
$50K - $62K/yr
This individual will report into our IT Team Lead and is responsible for providing hands-on ... Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ...
IT Support Technician
$20.50 - $28/hr
This individual will report into our IT Team Lead and is responsible for providing hands-on ... Provide timely technical support for on-site and remote end users * Diagnose, troubleshoot, and ...
IT Support Technician
$20.50 - $28/hr
This individual will report into our IT Team Lead and is responsible for providing hands-on ... Provide timely technical support for on-site and remote end users * Diagnose, troubleshoot, and ...
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
IT Support Specialist
Dublin, OH · On-site
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
IT Support Specialist
Dublin, OH · On-site
IT Support Specialist We are seeking a detailoriented, customerfocused IT Support Specialist to ... Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals.
IT Support Specialist
Dublin, OH · On-site
Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals ... Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * ...
IT Support Specialist
Dublin, OH · On-site
Provide handson and remote support for Windows desktops, laptops, mobile devices, and peripherals ... Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * ...
IT Support Specialist
Dublin, OH · On-site
Provide hands-on and remote support for Windows desktops, laptops, mobile devices, and peripherals ... Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * ...
IT Support Specialist
Dublin, OH · On-site
Provide hands-on and remote support for Windows desktops, laptops, mobile devices, and peripherals ... Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * ...
We're looking for a dependable IT Support Specialist to provide responsive technical support and ... both remote and in-person service. * Follow MPW safety procedures and policies, lead by example ...
Quick apply
We're looking for a dependable IT Support Specialist to provide responsive technical support and ... both remote and in-person service. * Follow MPW safety procedures and policies, lead by example ...
IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
Quick apply
IT Support
Columbus, OH · On-site
$24 - $25/hr
Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...
IT Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
Quick apply
IT Support
Columbus, OH · On-site
$20 - $22/hr
Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
ESC of Central Ohio The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending ...
IT Support Technician
Columbus, OH · On-site
$44K/yr
ESC of Central Ohio The Metro Schools Information Technology (IT) department supports three K-12 school buildings, as well as our Early College Experiences program, which assists students attending ...
Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...
Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...
IT Support Specialist II
Columbus, OH · On-site
$60K - $65K/yr
Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...
IT Support Specialist II
Columbus, OH · On-site
$60K - $65K/yr
Job Title: IT Support Specialist II Reports To: IT Director Direct Reports: None Summary: As a ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · Remote
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · On-site
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Service Desk Tier 2
Columbus, OH · On-site
About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...
IT Support Specialist
Columbus, OH · Hybrid
Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...
IT Support Specialist
Columbus, OH · Hybrid
Position Summary The IT Support Specialist is responsible for providing comprehensive technical support for store and home office operations, troubleshooting end user problems, and following ...
Remote It Support Lead information
See salary details
$31K - $46.9K
12% of jobs
$46.9K - $62.8K
3% of jobs
$62.8K - $78.7K
2% of jobs
$78.7K - $94.6K
5% of jobs
$101.3K is the 25th percentile. Wages below this are outliers.
$94.6K - $110.5K
6% of jobs
$110.5K - $126.5K
5% of jobs
$126.5K - $142.4K
3% of jobs
$142.4K - $158.3K
0% of jobs
$158.3K - $174.2K
0% of jobs
$174.2K - $190.1K
0% of jobs
The median wage is $193.3K / yr.
$190.1K - $206K
63% of jobs
$31K
$161.2K
$206K
How much do remote it support lead jobs pay per year?
What cities are hiring for Remote It Support Lead jobs?
Cities with the most Remote It Support Lead job openings:
What states have the most Remote It Support Lead jobs?
States with the most job openings for Remote It Support Lead jobs include:
What are the most commonly searched types of It Support Lead jobs?
The most popular types of It Support Lead jobs are:

Job description
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.
Job Responsibilities:
      Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services
      Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook
      Supporting enterprise production support process for reporting, evaluating, resolving incidents
      Leveraging Salesforce as a ticketing tool
      Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems
      Reporting on metrics like call volume, call types, technical talk time
      Contributing to improving the help desk process, and reducing trends to drive down overall incident volume
      Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise
      Complete daily help desk checklist summarizing handoff tickets, policies and settlements
      Lead specialists may also act as manager on call.
Requirements:
      Strong customer service, organization, and communication skills
      Strong process management skills
      Ability to understand software, hardware, telephony and connectivity
      Ability to acquire data
      Ability to multi-task
      Ability to focus on objectives while being detail-oriented
      Ability to work independently
      Strong problem-solving skills
      Ability to work effectively with colleagues
      Ability to listen effectively and communicate with candor and honesty
      1-2 years in IT Support (Service Desk preferred and/or Deskside experience
      Experience in supporting multi-site and/or supporting or deploying systems preferred
      Experience using Service Desk ticketing system to track incidents/requests
      Experience win Medium/large support environments
      Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required
     Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support