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Remote It Helpdesk Jobs in Springfield, OH (NOW HIRING)

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Remote Insurance Agent

Dayton, OH · Remote

$60K - $110K/yr

Role Overview Remote Insurance Sales Agent - meet virtually with pre-qualified leads who requested information. Educate clients, present tailored solutions, and help families secure their futures ...

Booz Allen Hamilton, Inc.

Systems Engineer

Beavercreek, OH · On-site +1

$61K - $141K/yr

... IT system development * Possession of excellent verbal and written communication skills * Master ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Booz Allen Hamilton, Inc.

Systems Engineer

Beavercreek, OH · On-site +1

$61K - $141K/yr

Knowledge of using requirements gathering and tracking to support weapons systems or IT system ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Booz Allen Hamilton, Inc.

Systems Engineer

Beavercreek, OH · On-site +1

$61K - $141K/yr

Knowledge of using requirements gathering and tracking to support weapons systems or IT system ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Booz Allen Hamilton, Inc.

Systems Engineer

Beavercreek, OH · On-site +1

$61K - $141K/yr

Knowledge of using requirements gathering and tracking to support weapons systems or IT system ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Booz Allen Hamilton, Inc.

Systems Engineer

Beavercreek, OH · On-site +1

$61K - $141K/yr

Knowledge of using requirements gathering and tracking to support weapons systems or IT system ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Deloitte

Epic Denials Manager

Dayton, OH · Remote

Bachelor's degree, preferably in information technology, business, or healthcare related field; or ... Role is remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience ...

micro1 AI

Commercial Counsel - Remote

Dayton, OH · Remote

$90 - $130/hr

Remote Job Summary: We are seeking seasoned General Counsels for a part-time role at the forefront ... This is an opportunity to work at the intersection of law and technology. * You will help define ...

micro1 AI

Corporate Counsel - Remote

Dayton, OH · Remote

$90 - $130/hr

Remote Job Summary: We are seeking seasoned General Counsels for a part-time role at the forefront ... This is an opportunity to work at the intersection of law and technology. * You will help define ...

micro1 AI

General Counsel - Remote

Dayton, OH · Remote

$90 - $130/hr

Remote Job Summary: We are seeking seasoned General Counsels for a part-time role at the forefront ... This is an opportunity to work at the intersection of law and technology. * You will help define ...

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All JobsIt Helpdesk JobsRemote It Helpdesk JobsRemote It Helpdesk Jobs in Springfield, OH

Remote It Helpdesk information

See Springfield, OH salary details

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How much do remote it helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote it helpdesk in Springfield, OH is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What job categories do people searching Remote It Helpdesk jobs in Springfield, OH look for?

The top searched job categories for Remote It Helpdesk jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Remote It Helpdesk jobs?

Cities near Springfield, OH with the most Remote It Helpdesk job openings:

Remote It Helpdesk jobs near you
Infographic showing various Remote It Helpdesk job openings in Springfield, OH as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,374 per year, or $20.9 per hour.

Flexible remote AI work. Your schedule. Paid weekly, straight to your bank account.

Meridian.ai

Springfield, OH • Remote

Full-time

Posted 17 days ago

Job description

What You'll Do

Review and label digital content including text, images, and documents. Every task you complete helps improve how technology interprets information and performs in practical settings.

Who We're Looking For

Detail-oriented individuals who take quality seriously and can follow detailed instructions consistently. Strong readers and writers with good judgment are a great fit. Prior experience in data labeling, annotation, research, writing, or operations is helpful but not required.

Requirements
  • Strong attention to detail
  • Clear written communication skills
  • Reliable internet connection and computer
  • Ability to work independently and meet deadlines
  • Basic familiarity with web-based tools or online forms
What We Offer
  • Remote, flexible contract work
  • Clear guidelines and training
  • Performance feedback and opportunities to grow
  • A mission-driven team focused on accuracy and quality

Ready to apply? Join a team helping build the data foundation behind better technology.

Workada is an Equal Opportunity Employer.

Apply