A1FED is seeking a motivated Analyst and Trainer for a remote position in the United States. You will play a crucial role across the project lifecycle--from gathering requirements and testing to ...
A1FED is seeking a motivated Analyst and Trainer for a remote position in the United States. You will play a crucial role across the project lifecycle--from gathering requirements and testing to ...
Remote Information Security Policy Lead
Manhattan, NY · Remote
$130K - $160K/yr
A leading science and technology company is seeking a Policy and Compliance Lead to design and ... Candidates should have a solid background in information security, risk management, and experience ...
Remote Information Security Policy Lead
Manhattan, NY · Remote
$130K - $160K/yr
A leading science and technology company is seeking a Policy and Compliance Lead to design and ... Candidates should have a solid background in information security, risk management, and experience ...
At LiveOnNY, you'll grow professionally while helping others live on. The Information Technology ... Remote work or hybrid arrangements are not available for this position. * Technology Structure
At LiveOnNY, you'll grow professionally while helping others live on. The Information Technology ... Remote work or hybrid arrangements are not available for this position. * Technology Structure
A leading IT services company is seeking an IT Account Manager / Business Development Manager in New York. This role involves managing existing client relationships in the financial sector while ...
A leading IT services company is seeking an IT Account Manager / Business Development Manager in New York. This role involves managing existing client relationships in the financial sector while ...
This remote position requires collaboration with stakeholders to gather requirements, develop documentation, and design training for end-users. Candidates must possess U.S. Citizenship or Permanent ...
This remote position requires collaboration with stakeholders to gather requirements, develop documentation, and design training for end-users. Candidates must possess U.S. Citizenship or Permanent ...
Information Technology Manager
Manhattan, NY · Remote
$104.70K - $128.40K/yr
Fully remote (U.S. time zones strongly preferred) Key Responsibilities Own the full employee ... IT experience in a cloud‐first, remote‐heavy environment Deep, hands‐on expertise with ...
Information Technology Manager
Manhattan, NY · Remote
$104.70K - $128.40K/yr
Fully remote (U.S. time zones strongly preferred) Key Responsibilities Own the full employee ... IT experience in a cloud‐first, remote‐heavy environment Deep, hands‐on expertise with ...
A leading energy industry company is seeking an Incident Manager to work remotely. The ideal candidate will have familiarity with operational metrics, ITSM best practices, and extensive knowledge of ...
A leading energy industry company is seeking an Incident Manager to work remotely. The ideal candidate will have familiarity with operational metrics, ITSM best practices, and extensive knowledge of ...
IT Project Manager
Manhattan, NY · On-site +1
$108.60K - $128.40K/yr
Remote (telework from home or office) * Field work at NYSERDA sites, if required Requirements * Proven experience managing IT projects in enterprise or public-sector environments * Strong ...
IT Project Manager
Manhattan, NY · On-site +1
$108.60K - $128.40K/yr
Remote (telework from home or office) * Field work at NYSERDA sites, if required Requirements * Proven experience managing IT projects in enterprise or public-sector environments * Strong ...
US IT Architect
Jersey City, NJ · On-site +1
Based in Jersey City or New York, with flexibility for remote work when required, the position has ... feedback to help make decisions that better meet buisness needs. Manage third party vendor ...
US IT Architect
Jersey City, NJ · On-site +1
Based in Jersey City or New York, with flexibility for remote work when required, the position has ... feedback to help make decisions that better meet buisness needs. Manage third party vendor ...
A leading educational organization is seeking a Head of IT for the USA & Canada to oversee ... The position offers competitive salary and benefits including remote work opportunities and a ...
A leading educational organization is seeking a Head of IT for the USA & Canada to oversee ... The position offers competitive salary and benefits including remote work opportunities and a ...
At LiveOnNY, you'll grow professionally while helping others live on. The Information Technology ... Remote work or hybrid arrangements are not available for this position. Responsibilities
At LiveOnNY, you'll grow professionally while helping others live on. The Information Technology ... Remote work or hybrid arrangements are not available for this position. Responsibilities
At LiveOnNY, you'll grow professionally while helping others live on. The Information Technology ... Remote work or hybrid arrangements are not available for this position. Responsibilities
At LiveOnNY, you'll grow professionally while helping others live on. The Information Technology ... Remote work or hybrid arrangements are not available for this position. Responsibilities
IT Manager (Hybrid)
New York, NY · On-site +1
$120K - $140K/yr
Everything we do, we do to help people grow into the best version of themselves. As the pioneers of ... Experience working with remote employees and remote logistics is required Nutrafol takes into ...
IT Manager (Hybrid)
New York, NY · On-site +1
$120K - $140K/yr
Everything we do, we do to help people grow into the best version of themselves. As the pioneers of ... Experience working with remote employees and remote logistics is required Nutrafol takes into ...
Remote-First Healthcare IT Project Manager
Manhattan, NY · Remote
$108.60K - $128.40K/yr
A leading technology consulting firm is seeking a Project Manager with expertise in healthcare IT or payer/provider systems. This remote-first role involves managing project timelines and ensuring ...
Remote-First Healthcare IT Project Manager
Manhattan, NY · Remote
$108.60K - $128.40K/yr
A leading technology consulting firm is seeking a Project Manager with expertise in healthcare IT or payer/provider systems. This remote-first role involves managing project timelines and ensuring ...
IT Project Manager
Manhattan, NY · Remote
$108.60K - $128.40K/yr
Help establish lightweight governance, cadence, and operating norms to keep work moving. Required ... Background working with distributed or fully remote teams. #LI-REMOTE #LI-AH1
IT Project Manager
Manhattan, NY · Remote
$108.60K - $128.40K/yr
Help establish lightweight governance, cadence, and operating norms to keep work moving. Required ... Background working with distributed or fully remote teams. #LI-REMOTE #LI-AH1
IT Auditor
New York, NY · Remote
The IT Auditor will serve as a value-added resource in designing and executing assurance responsibilities to help the organization achieve its objectives. The candidate will collaborate with the ...
IT Auditor
New York, NY · Remote
The IT Auditor will serve as a value-added resource in designing and executing assurance responsibilities to help the organization achieve its objectives. The candidate will collaborate with the ...
IT Auditor
Manhattan, NY · Remote
The IT Auditor will serve as a value-added resource in designing and executing assurance responsibilities to help the organization achieve its objectives. The candidate will collaborate with the ...
IT Auditor
Manhattan, NY · Remote
The IT Auditor will serve as a value-added resource in designing and executing assurance responsibilities to help the organization achieve its objectives. The candidate will collaborate with the ...
IT Auditor
Passaic, NJ · Remote
The IT Auditor will serve as a value-added resource in designing and executing assurance responsibilities to help the organization achieve its objectives. The candidate will collaborate with the ...
IT Auditor
Passaic, NJ · Remote
The IT Auditor will serve as a value-added resource in designing and executing assurance responsibilities to help the organization achieve its objectives. The candidate will collaborate with the ...
IT Manager
New York, NY · Remote
$100K - $130K/yr
We are disrupting the IT service industry by offering custom solutions to each individual client ... And of course, you'll be helping companies of all sizes work more efficiently by solving real world ...
Quick apply
IT Manager
New York, NY · Remote
$100K - $130K/yr
We are disrupting the IT service industry by offering custom solutions to each individual client ... And of course, you'll be helping companies of all sizes work more efficiently by solving real world ...
IT Auditor
Jersey City, NJ · Remote
The IT Auditor will serve as a value-added resource in designing and executing assurance responsibilities to help the organization achieve its objectives. The candidate will collaborate with the ...
IT Auditor
Jersey City, NJ · Remote
The IT Auditor will serve as a value-added resource in designing and executing assurance responsibilities to help the organization achieve its objectives. The candidate will collaborate with the ...
Remote It Helpdesk information
See Great Neck, NY salary details
$13.81 - $15.89
2% of jobs
$15.89 - $17.97
6% of jobs
$17.97 - $20.06
12% of jobs
$20.64 is the 25th percentile. Wages below this are outliers.
$20.06 - $22.14
17% of jobs
The median wage is $23.81 / hr.
$22.14 - $24.23
16% of jobs
$24.23 - $26.31
16% of jobs
$27.35 is the 75th percentile. Wages above this are outliers.
$26.31 - $28.39
12% of jobs
$28.39 - $30.48
7% of jobs
$30.48 - $32.56
6% of jobs
$32.56 - $34.65
3% of jobs
$34.65 - $36.73
2% of jobs
$13
$25
$36
How much do remote it helpdesk jobs pay per hour?
As of May 28, 2026, the average hourly pay for remote it helpdesk in Great Neck, NY is $25.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $28.12 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote IT Helpdesk professional, and why are they important?
To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are some common challenges faced by Remote IT Helpdesk professionals and how can they be managed?
Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.
What is a Remote IT Helpdesk?
A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.
What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?
| Aspect | Remote It Helpdesk | Remote Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Cisco CCNA |
| Work Environment | Helpdesk ticketing systems, remote troubleshooting | Customer support, remote diagnostics, software/hardware issues |
| Industry Usage | IT service providers, corporate IT departments | IT support companies, tech vendors |
| Search Intent | Remote IT Helpdesk vs Technical Support | Remote Technical Support vs Helpdesk |
Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.
What cities near Great Neck, NY are hiring for Remote It Helpdesk jobs? Cities near Great Neck, NY with the most Remote It Helpdesk job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
A1FED is seeking a motivated Analyst and Trainer for a remote position in the United States. You will play a crucial role across the project lifecycle—from gathering requirements and testing to training end-users. Ideal candidates will have 3+ years of experience in similar roles, excellent communication skills, and proficiency with Microsoft Office and ServiceNow.
The position offers competitive salary, health benefits, and a flexible remote work environment. #J-18808-Ljbffr
About A1FED
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
McLean, VA, US
Year founded
2013