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Remote It Helpdesk Jobs in Florida (NOW HIRING)

Lennar

IT Technician II

Tallahassee, FL · On-site +1

The Onsite IT Technician II will troubleshoot and resolve technical problems, ensuring timely and ... Help different divisions prepare and coordinate project plans for the installation of technology ...

L3HHCM20

IT Global Trade Systems Analyst

Tallahassee, FL · On-site +1

$96K - $178K/yr

Remote Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off We are seeking a highly skilled and detail-oriented IT Business Analyst ...

CERES

Senior IT Solutions Architect

Sarasota, FL · Remote

$130K - $180K/yr

... help design and build a next-generation, field-first technology platform that supports Ceres ... Ability to travel to remote field locations as needed. Preferred Qualifications * Experience ...

NCH

IT Architect Professional Billing

Naples, FL · On-site +1

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care ... Experience with information technology optimization. • Dexterity to learn new systems and ...

NCH

IT Architect Patient Access

Naples, FL · On-site +1

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care ... Experience with information technology optimization. • Dexterity to learn new systems and ...

L3HHCM20

Manager, IT Business Analysis

Tallahassee, FL · On-site +1

$116K - $216K/yr

Remote Opportunity J ob Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off The Manager, IT Business Analysis leads the IT business ...

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Showing results 21-40

All JobsIt Helpdesk JobsRemote It Helpdesk JobsRemote It Helpdesk Jobs in Florida

Remote It Helpdesk information

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$9

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How much do remote it helpdesk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote it helpdesk in Florida is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.

What are the most commonly searched types of It Helpdesk jobs in Florida?

The most popular types of It Helpdesk jobs in Florida are:

What are popular job titles related to Remote It Helpdesk jobs in Florida?

For Remote It Helpdesk jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote It Helpdesk jobs in Florida look for?

The top searched job categories for Remote It Helpdesk jobs in Florida are:

What cities in Florida are hiring for Remote It Helpdesk jobs?

Cities in Florida with the most Remote It Helpdesk job openings:

Remote It Helpdesk jobs near you
Infographic showing various Remote It Helpdesk job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,985 per year, or $17.3 per hour.

IT Program Manager (OCM Expert)

Stellar IT Solutions LLC

Miami, FL • Remote

$65 - $70/hr

Other

Posted 27 days ago

Job description

Title: IT Program Manager (OCM Expert)

Location: Remote/Hybrid (Miami, FL)

Type: 6 month contract to hire

Notes

  • This persons will move into and take over the current Manager's role

  • They need at least 10 years of OCM experience is a must

  • Someone that has ran an OCM program

  • They want a leader as this person will be interacting with vps, CIO. This person needs to be at the same level and able to push back when needed. Someone that is very well spoken, will be leading town halls 

  • Needs 5 years of Ppl management experience 

  • Ideal fit is someone with the right OCM, Engagement, Executive Comms, technical training oversight experience AND people management experience

  • Must have strong understanding of OCM principles and can work independently without being taught how to do an OCM plan.
  • Drive the successful adoption of business and technology transformations by leading enterprise-level organizational change initiatives.
  • Develop and execute comprehensive organizational change management strategies and implementation plans that encompass stakeholder analysis, executive alignment, communication, organizational transition, change readiness, capability building, and end-user training.

  • Spearhead critical projects and foster collaboration with IT leaders to identify, share, and scale best practices across the enterprise.