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Remote It Help Desk Jobs in Springfield, IL (NOW HIRING)

AI Automation Engineer -Remote

Springfield, IL · On-site +1

$202K - $234K/yr

Supervise the choices AI is making in areas like architecture, libraries, or technologies, and be ... Additional Information: We are accepting applications on an ongoing basis. Quora offers a wide ...

Editor

Springfield, IL · Remote

$72K/yr

... local information, leading by example in the field and from the editor's desk. What You Will Do ... Work Arrangement: Remote/Work-from-Home, with a strict requirement of residing within the ...

ETL Data Engineer

Springfield, IL · Remote

$113K - $136K/yr

... Remote (U.S.) with Minimal travel (2-3x per year) Overview We're hiring a Senior Data Engineer to lead enterprise ETL modernization initiatives, transitioning legacy data pipelines (e.g., Informatica ...

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Remote It Help Desk information

See Springfield, IL salary details

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How much do remote it help desk jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote it help desk in Springfield, IL is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT Help Desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a Remote IT Help Desk professional, and why are they important?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a Remote IT Help Desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.
What are the most commonly searched types of It Help Desk jobs in Springfield, IL? The most popular types of It Help Desk jobs in Springfield, IL are:
What are popular job titles related to Remote It Help Desk jobs in Springfield, IL? For Remote It Help Desk jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote It Help Desk jobs in Springfield, IL look for? The top searched job categories for Remote It Help Desk jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote It Help Desk jobs? Cities near Springfield, IL with the most Remote It Help Desk job openings:
Infographic showing various Remote It Help Desk job openings in Springfield, IL as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,726 per year, or $22.9 per hour.

Senior Inside Sales Representative (REMOTE)

Revvity

Springfield, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Revvity rating

9.5

Company rating: 9.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Revvity | About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the worlds greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason were able to push boundaries in pursuit of better human health.

Find your future at Revvity.

The Bioprocessing Business Leader provides strategic and technical leadership for the Bioprocessing business, overseeing R&D, Field Application Specialists (FAS), Product and Project Management. This position is responsible for implementing and executing the global strategy for the Bioprocessing business unit, aiming to provide innovative and differentiated offerings by leveraging scientific expertise, strategic collaborations, and ongoing market analysis, as well as managing the financial execution for the business unit against current and out-year financial goals.

The Bioprocessing Business Leader oversees product development and overall business execution, working closely with cross functional teams including Operations, Sales, Marketing, and Commercial Leadership to ensure successful introduction of new products and effective product lifecycle Management aligned with business-specific profitability and growth objectives.

This position also oversees partnerships with external organizations, alliances, and key opinion leaders to enhance market visibility and stay informed about new technologies and industry developments. Furthermore, this role facilitates sales enablement by delivering product training, ensuring comprehensive product knowledge, and supporting effective customer product positioning.

This position reports to the Senior Vice President. The primary team is located in Cambridge, UK and the role is ideally onsite, but there is flexibility. Remote work may be considered for exceptional candidates who exceed the minimum requirements.

Key Responsibilities

  • Ensure that the business unit executes against its current and out-year financial goals.

  • Manage overall business unit expenses based on revenue performance and visibility.

  • Prioritize business investments based on return profile, probability of success, and risk to the business

  • Define and champion the longterm strategic direction of the Bioprocessing portfolio, including annual portfolio strategy and gotomarket plans.

  • Lead and develop the technical organization (R&D, Field Application Specialists, and Project Managers).

  • Establish and maintain the global product and portfolio roadmap, informed by voiceofcustomer, market research, and competitive intelligence.

  • Identify and evaluate opportunities to expand the portfolio into new applications, technologies, and market segments.

  • Define pricing strategy in partnership with Commercial Leadership to support revenue growth and margin objectives.

  • Lead crossfunctional collaboration with Sales, Marketing, Operations, and Business Development to ensure successful product launches and market adoption.

  • Support strategic customer engagements, partnerships, and key accounts alongside Sales and Business Development.

  • Monitor portfolio performance and market adoption, driving actions to improve growth, competitiveness, and customer impact.

  • Own the endtoend product lifecycle across the Bioprocessing portfolio, from concept and requirements definition through launch and lifecycle optimization.

  • Build strong relationships with internal stakeholders, external collaborators, key opinion leaders, and industry organizations to support innovation and continuous improvement.

  • Partner with Marketing and Sales Enablement to deliver effective product messaging, training, and customerfacing support.

Basic Qualifications

  • Bachelors degree in STEM discipline

  • 8-10+ years of experience in bioprocessing and biomanufacturing, with expertise in mammalian expression systems (e.g. CHO, HEK) and cell & gene therapy.

  • 5+ years experience across product management, R&D, sales, marketing, or lifescience functions.

  • 3+ years of people management experience leading multidisciplinary teams.

Preferred Qualifications:

  • MBA or PhD

  • Entrepreneurial mindset and/or experience

  • Proven track record of bringing scientific products to market and managing complex product lifecycles.

  • Experience with market analysis, customer segmentation, and competitive intelligence.

  • Strong strategic and analytical capabilities, with the ability to translate market and customer insights into actionable product and portfolio strategies.

  • Demonstrated commercial acumen, including experience driving revenue growth and profitability.

  • Excellent communication and presentation skills, including the ability to engage at executive level.

  • Ability to work effectively with global and remote teams and adapt to a fastpaced, evolving environment.

Physical Requirements & Expectations:

  • Willingness to travel (estimated 20-25%, depending on business needs).

Compensation Range:

The annual base salary range for this full-time position is $ 124,000-$183,000. This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.

#LI-CH1


What do we offer?

We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:

  • Medical, Dental, and Vision Insurance Options
  • Life and Disability Insurance
  • Paid Time-Off
  • Parental Benefits
  • Compassionate Care Leave
  • 401k with Company Match
  • Employee Stock Purchase Plan

Learn more about Revvitys benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.

For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.

Apply Now

About Revvity

Sourced by ZipRecruiter

Industry

Biotechnology research and development

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

2023