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Remote It Help Desk Jobs in Reno, NV (NOW HIRING)

Controls Engineer III

Sparks, NV ยท On-site +1

$83K - $108K/yr

We believe that innovation isn't just about technology--it's about the people, culture, and purpose ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...

We believe that innovation isn't just about technology--it's about the people, culture, and purpose ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...

We believe that innovation isn't just about technology--it's about the people, culture, and purpose ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...

New

We believe that innovation isn't just about technology--it's about the people, culture, and purpose ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...

Remote Psychiatrist (MD/DO) - Nevada

Reno, NV ยท Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Technology package provided What we're looking for: * Board-certified or board-eligible ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Sales Executive - Remote

Reno, NV ยท Remote

$65K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... that has helped over 100K small businesses grow their client base through a powerful suite of ... By providing contact information through the application process, candidates consent to receive ...

Sales Executive - Remote

Reno, NV ยท Remote

$65K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... that has helped over 100K small businesses grow their client base through a powerful suite of ... By providing contact information through the application process, candidates consent to receive ...

Admissions Sales Representative

Reno, NV ยท Remote

$28.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Working knowledge of remote communication tools and technologies. * Proficiency in Microsoft Word ... information technology, and select skilled trades. We are committed to providing students with ...

Showing results 21-40

Remote It Help Desk information

See Reno, NV salary details

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How much do remote it help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote it help desk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the most commonly searched types of It Help Desk jobs in Reno, NV?

The most popular types of It Help Desk jobs in Reno, NV are:

What are popular job titles related to Remote It Help Desk jobs in Reno, NV?

For Remote It Help Desk jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Remote It Help Desk jobs in Reno, NV look for?

The top searched job categories for Remote It Help Desk jobs in Reno, NV are:

What cities near Reno, NV are hiring for Remote It Help Desk jobs?

Cities near Reno, NV with the most Remote It Help Desk job openings:

Infographic showing various Remote It Help Desk job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,013 per year, or $23.1 per hour.

Controls Engineer III

Switch

Sparks, NV โ€ข On-site, Remote

$83K - $108K/yr

Full-time

Re-posted yesterday


Job description

About Switch

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Role: Controls Engineer III

As a Controls Engineer III, you lead deployment, programming, optimization, and support of Building Management Systems across Switch data centers. You own complex controls projects from design through commissioning. You ensure systems operate reliably, efficiently, and in compliance with safety and change management standards. This role requires strong HVAC controls expertise and independent technical judgment in mission-critical environments.

What You’ll Do
  • Develop and implement sequences of operation for HVAC and power-related control systems.

  • Program, install, and commission BMS control devices and supporting infrastructure.

  • Conduct functional testing and system validation for new and modified installations.

  • Maintain BMS databases, graphics, trends, and technical documentation.

  • Create and update as-built wiring diagrams and control schematics.

  • Lead assigned controls projects, including planning, execution, and quality assurance.

  • Troubleshoot and resolve complex controls and system performance issues.

  • Coordinate with Data Center Operations, Construction, IT, vendors, and customers.

  • Support after-hours response and emergency system issues when required.

  • Follow established safety standards and change management processes.

  • Provide technical guidance to junior Controls Engineers.

What We’re Looking For
  • You work independently on complex technical assignments.

  • You make sound decisions in high-pressure environments.

  • You communicate clearly with both technical and non-technical stakeholders.

  • You follow protocol and plan for risk in a 24/7 operational setting.

  • You collaborate across departments to resolve issues.

  • You take ownership of system performance and follow through on commitments.

  • You identify practical improvements that increase reliability and efficiency.

What You’ll Bring

Required

  • 4–7 years of experience installing, programming, and maintaining HVAC building management systems.

  • Strong knowledge of electrical and mechanical systems in data center or critical facility environments.

  • Experience with transformers, air handling units, cooling towers, pumping systems, and chilled water systems.

  • Ability to read blueprints, wiring diagrams, and control schematics.

  • Experience working safely around live electrical and mechanical equipment.

  • Proficiency in Microsoft Word and Excel.

  • Ability to travel domestically and internationally as required.

Preferred

  • Degree in Electrical, Mechanical, Electronics, or Software Engineering, or equivalent technical training.

  • Industry certifications related to HVAC controls or building automation systems.

If you meet most of these qualifications, we encourage you to apply.

Why Switch?
  • A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.

  • Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.

  • Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.

  • Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.

  • Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Join Us & Make a Difference

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

Apply Now and Let’s Build the Future Together.