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Remote It Help Desk Jobs in Arizona (NOW HIRING)

Senior IT Auditor

Phoenix, AZ ยท On-site +1

$93K - $122K/yr

Compliance, Legal, Banking Regulatory, Information Technology, Information Security, Data Analytics ... Proven commitment to continuous learning, ability to work as part of a team using remote ...

Senior IT Auditor

Phoenix, AZ ยท On-site +1

$93K - $122K/yr

Compliance, Legal, Banking Regulatory, Information Technology, Information Security, Data Analytics ... Proven commitment to continuous learning, ability to work as part of a team using remote ...

Accounting Analyst (Remote in AZ)

Scottsdale, AZ ยท On-site +1

$21.24 - $28.31/hr

... information, please visit www.careers.firstam.com. What We Do This is a Customer Service Help Desk ... What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and ...

US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior technology leadership role accountable for the strategy, transformation, delivery, and operations of ...

Manage user errors and requests through the IT/Facilities help desk ticketing system. * Document ... EXPERIENCE * 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows ...

Business Accountant

Chandler, AZ ยท Remote

$70K/yr

... 100% remote, it is a full-time working position -- not a side job. Candidates must be available ... Growth-Oriented Environment - We're committed to helping you grow with mentorship, skill-building ...

$137K/yr

REMOTE OPTIONS, PHOENIX Categories: Information Technology/Services DEPARTMENT OF REVENUE Funding ... Help the organization make informed, risk-based decisions that balance the need for absolute data ...

Showing results 21-40

Remote It Help Desk information

See Arizona salary details

$11

$21

$31

How much do remote it help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote it help desk in Arizona is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are the most commonly searched types of It Help Desk jobs in Arizona?

The most popular types of It Help Desk jobs in Arizona are:

What are popular job titles related to Remote It Help Desk jobs in Arizona?

For Remote It Help Desk jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Remote It Help Desk jobs?

Cities in Arizona with the most Remote It Help Desk job openings:

Infographic showing various Remote It Help Desk job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,874 per year, or $21.6 per hour.

Senior IT Auditor

Columbia Banking System, Inc.

Phoenix, AZ โ€ข On-site, Remote

$93K - $122K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

About the Role:
Effectively scope and execute a wide range of assurance activities to assess risks and controls over assigned processes. Work in agile teams to prioritize assurance work, strategic initiatives, and required tasks with flexibility to shift with department priorities. Assigned tasks, projects, and audits may report to different supervisors in a matrix team. Monitor risks and understand data trends of designated areas and provide recommendations for future coverage. Provide effective challenge to audit work products to maintain quality standards aligned to IIA and department guidance. Champion continuous improvement within processes and technology.

  • Work within a team to plan, scope, and execute risk-based assurance projects. Deliver high quality results, on-time, within budget expectations, and in conformity with applicable professional and regulatory standards. Formulate meaningful, well-supported audit conclusions and provide practical recommendations for areas requiring attention or corrective action.

  • Offer ongoing guidance for others on audit methods and procedures, serve as a point of escalation within assurance projects and programs, and assist in prioritization of tasks.

  • Continuously monitor the risk profile of assigned processes by analyzing data trends, incorporating internal and external factors, and assessing assurance activities. Document results within risk assessments and recommend changes to the multi-year audit plan as applicable.

  • Maintain clear communication channels to keep audit clients and Internal Audit Management aware of progress, challenges, and issues.

  • Develop and maintain effective working relationships with audit clients, business unit leadership, risk/compliance partners, vendors, and within the Internal Audit department. Represent Internal Audit on various project, risk, and management committees.

  • Present the results of audits and special projects to Internal Audit Leadership, Executive Management, and External Auditors. Support responses to regulatory requests.

  • Participate in working groups to support the Internal Audit strategic vision and priorities.

  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on industry and regulation changes.

  • Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

  • May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

  • Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.

  • Takes personal initiative and is a positive example for others to emulate.

  • Embraces our vision to become "Business Bank of Choice"

  • May perform other duties as assigned.


About You:

  • 4-7 years of experience in internal or external auditing, risk management, compliance, or related role; or combination of business/operational and auditing/risk management experience required.

  • Requires proficient auditing or operational expertise in one or more of the following areas: Compliance, Legal, Banking Regulatory, Information Technology, Information Security, Data Analytics, Digital Banking. Enterprise Risk Management, Credit risk, Market risk, Operational risk, Model risk, Liquidity risk, and/or Sarbanes-Oxley. Broad, general knowledge of the banking and financial services industry and operations preferred.

  • Proficient knowledge and skills in auditing, compliance, or risk management approaches, tools, and techniques required.

  • Strong project management skills required with demonstrated ability to work as part of a high-performing team - ability to plan and organize, lead teams, shift priorities, and manage complex projects. Exposure to agile methodologies preferred.

  • Effective professional communication, interpersonal, and presentation skills required. Willingness and ability to develop relationships with co-workers and audit clients.

  • Proven commitment to continuous learning, ability to work as part of a team using remote collaboration tools, and comfortable sharing ideas with others required.

  • Demonstrated intellectual curiosity, strong moral compass, and continuous improvement mindset required.

  • Previous bank internal auditing or external auditing experience considered preferred.

  • Knowledge of banking and financial services regulatory requirements, such as FDIC, FRB, CFPB, FINRA, etc. preferred.

  • Data analytics and visualization, automation, and generative artificial intelligence (Gen AI) experience preferred.

  • Occasional travel may be required.

Locations:

  • 2155 West Pinnacle Peak Road Phoenix, AZ 85027

  • 2870 NE Town Center Drive Hillsboro, OR 97006


The pay range for this role is $80,000 - $120,000.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Evergreen:

This posting is part of an evergreen requisition to create a pipeline of talent. If you are interested in potential opportunities in this area, we encourage you to apply. While we may not have an immediate opening at this time, we are always looking for top talent and will reach out as positions become available in the posted locations.

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.