ZipRecruiter

Log In

2

Remote It Support Jobs in Arizona (NOW HIRING)

Valenz Health

Enterprise IT Technician I

Phoenix, AZ · On-site +1

Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...

U.S. Courts

IT Support Technician I

Phoenix, AZ · On-site +1

$51K - $83K/yr

The IT Support Technician I provides end-user support, technical assistance, and routine systems maintenance for court unit staff. The Incumbent installs and configures computer hardware and software ...

Twenty5

IT Support Engineer | USA Only

Phoenix, AZ · Remote

$60K - $80K/yr

This is a remote position. IT Support Engineer | USA Location: USA Type: (Remote / Hybrid) Experience: 2-5 Years Employment: Full-Time Company Description Twenty5 is an innovative software company ...

Irvine Technology Corporation

IT Project Manager

Tempe, AZ · Remote

$94K - $111K/yr

... technology solutions that support evolving business needs in a fast-paced, collaborative ... Remote on Contract, Onsite if converted (Multiple Locations) * Compensation: This job is expected ...

Trapp Technology

IT Help Desk

Phoenix, AZ · Remote

$17 - $24/hr

We help organizations simplify technology, improve security, and support growth through proactive ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

TRAPP TECHNOLOGY INC

IT Help Desk

Phoenix, AZ · On-site +1

$17 - $24/hr

We help organizations simplify technology, improve security, and support growth through proactive ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

Flare

IT Systems Administrator

Scottsdale, AZ · On-site +1

$75K - $100K/yr

Directly manage and coordinate work with a contract IT administrator in the Tel Aviv office to ensure reliable global support coverage. * Maintain office and remote infrastructure, including networks ...

Sentinel

IT Sales Executive

Tempe, AZ · On-site +1

We offer full support to our sales staff, which includes Infrastructure Architects, Pre-Sales IT Solution Architects, Administrative Support, and Project Management, to ensure you can focus on what ...

Columbia Banking System, Inc.

Senior IT Auditor

Phoenix, AZ · On-site +1

$93K - $122K/yr

Formulate meaningful, well-supported audit conclusions and provide practical recommendations for ... Proven commitment to continuous learning, ability to work as part of a team using remote ...

onsemi

Senior IT Project Manager

Scottsdale, AZ · On-site +1

$131K - $132K/yr

Ensure projects support business and IT strategic objectives. * Keep projects on track and deliver expected results. * Ensure projects follow the IT Tollgate methodology and governance processes.

next page

Showing results 1-20

All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Arizona

Remote It Support information

See Arizona salary details

$13

$23

$34

How much do remote it support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote it support in Arizona is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.44 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Arizona? The most popular types of It Support jobs in Arizona are:
What are popular job titles related to Remote It Support jobs in Arizona? For Remote It Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Arizona look for? The top searched job categories for Remote It Support jobs in Arizona are:
What cities in Arizona are hiring for Remote It Support jobs? Cities in Arizona with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Arizona as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,591 per year, or $23.4 per hour.

Enterprise IT Technician I

Valenz Health

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Vālenz® Health is the platform to simplify healthcare - the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey - from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.
About This Opportunity:
As an Enterprise IT Tech, you'll provide remote IT support for staff and executives, ensuring a smooth and positive user experience. You'll troubleshoot hardware, software, and system issues; manage and escalate support tickets; and administer Microsoft 365, Intune, Teams Voice, and other cloud services. You'll also contribute to process improvements and documentation that strengthen IT efficiency and service delivery.
Things You'll Do Here:
  • Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions.
  • Monitor and resolve IT support requests through the internal ticketing system.
  • Escalate tickets to higher-level technicians and other teams as needed.
  • Diagnose and resolve issues with Office 365, encryption tools, endpoint management, and application access.
  • Support administration of Microsoft Intune, Microsoft 365, and Teams Voice.
  • Contribute to account management in systems such as EntraID, Active Directory, and other cloud services.
  • Install, configure, and repair computer hardware and software.
  • Assist in creating and maintaining IT documentation, SOPs, and end-user self-service resources.
  • Help migrate and update IT documentation into new platforms.
  • Collaborate with business units to ensure IT solutions meet needs and align with business objectives.
  • Participate in a rotating on-call schedule to support critical after-hours IT issues. During your assigned week, you'll respond to urgent requests outside of normal business hours. Additional compensation is provided for on-call coverage.
  • Perform other duties as assigned.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.
What You'll Bring to the Team:
  • 2+ years of experience in a support technician role, with both on-site and remote support responsibilities.
  • Experience providing IT support in a fast-paced, fully remote environment.
  • Strong knowledge of Active Directory and Office 365 administration.
  • Experience supporting and administering Five9.
  • Proficiency with Microsoft Windows and applications, as well as Apple iOS and Android.
  • Strong problem-solving skills with the ability to work well under pressure.
  • Excellent communication skills to explain technical concepts to non-technical users and collaborate with cross-functional teams.
  • Ability to work independently and as part of a team.
A plus if you have:
  • Knowledge of infrastructure components such as servers, storage systems, networks, and virtualization technologies.
  • Experience with Microsoft Azure, Active Directory, and Microsoft Intune (MDM/RMM).
  • Experience with command-line tools.
  • Microsoft 365 Certification.
  • Experience in customer service or hospitality.

Where You'll Work: This is a fully remote position, and we'll provide all the necessary equipment!
  • Work Environment: You'll need a quiet workspace that is free from distractions.
  • Technology: Reliable internet connection-if you can use streaming services, you're good to go!
  • Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
  • Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.

Why You'll Love Working Here
Valenz is proud to be recognized by Inc. 5000 as one of America's fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare.With this commitment, you'll find an engaged culture - one that stands strong, vigorous, and healthy in all we do.
Benefits
  • Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
  • Spending account options: HSA, FSA, and DCFSA
  • 401K with company match and immediate vesting
  • Flexible working environment
  • Generous Paid Time Off to include vacation, sick leave, and paid holidays
  • Employee Assistance Program that includes professional counseling, referrals, and additional services
  • Paid maternity and paternity leave
  • Pet insurance
  • Employee discounts on phone plans, car rentals and computers
  • Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Apply