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M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for a Project Manager, Quantitative at All Global, an M3 company.

About the Business Unit: 

All Global, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.  

All Global maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. All Global services incorporate all the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

This Project Manager supports the mission by managing each project's day-to-day execution, budget, and client communication so that data collection is delivered on time, within budget, and to the quality and compliance standards All Global is known for.

Essential Duties and Responsibilities: 

• Manage all aspects of the project life cycle for data collection, from initiation through completion, including project budgets, timelines, and quality standards.
• Review project documentation with the manager, flag issues that put timing, budget, or gross margin at risk, and partner with Client Services to secure a revised quote when needed.
• Lead the internal project kickoff meeting with Sales, Panel, and Programming to finalize requirements, timelines, and schedules; work directly with the client to confirm materials and adjust plans as needed.
• Provide clients with frequent status updates during fielding and recommend panel strategies to the panel team to maximize sample.
• Ensure projects are completed on time, panelist incentive payments are issued promptly, and Finance receives the metrics needed to complete billing and invoicing.
• Ensure all projects comply with ISO 20252/26362 standards, the Company's Quality Manual, applicable industry guidelines (e.g., BHBIA, EphMRA), and other regulatory and client requirements such as Adverse Event Reporting.

Education and Training Required

• Bachelor's degree or equivalent work experience.

Minimum Experience

• 1–3 years of experience in market research project management, preferably within healthcare.
• Demonstrated proficiency with Decipher or a similar platform, and advanced proficiency in Microsoft Excel and Word.
• Proven ability to manage multiple projects and meet aggressive deadlines with a high level of detail.

Knowledge, Skills, and Abilities

• Self-motivated, with exceptional time management, organizational skills, and attention to detail.
• Able to work well and meet deadlines under pressure.
• Exceptional written and verbal communication skills.
• Strong Microsoft Office skills, including Excel, Outlook, and Word.
• Well-developed analytical and problem-solving skills.
• Able to work autonomously and in a team environment to meet departmental objectives.
• Able to manage multiple online research projects accurately and on time in a fast-paced environment where deadlines and other changes often occur in real time.

Benefits:

A career opportunity with M3USA offers competitive wages, and benefits such as:

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day

*M3 reserves the right to change this job description to meet the business needs of the organization

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