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Remote Internship Helpdesk Jobs in Reston, VA (NOW HIRING)

Kepora

Recruiting Coordinator

Potomac, MD · Remote

$40K/yr

We are looking for a motivated new graduate to join our recruiting team and help us identify and ... Prior internship or work experience in recruiting, HR, or communications is a bonus -- not a ...

GroundBreakers

Racial Equity Associate

Washington, DC · On-site +1

This position is a remote, unpaid, volunteer internship. Applications for this position will be ... Conducting needs assessments with racial equity leaders to help inform the most relevant and ...

GroundBreakers

Racial Equity Associate

Washington, DC · Remote

This position is a remote, unpaid, volunteer internship. Applications for this position will be ... Conducting needs assessments with racial equity leaders to help inform the most relevant and ...

AAMC

Data Engineering Specialist

Washington, DC · On-site +1

$95K - $112K/yr

HybridWork - Primarily remote roles with theabilityto work across the U.S. * Comprehensive Health ... and help deliver datasolutions that meet their needs. Contribute to Data Project Delivery:

ActioNet, Inc.

Pricing Analyst

Vienna, VA · On-site +1

Hybrid/remote role with a requirement to be on-site in Vienna, VA, two days weekly ... Internship, academic, or early professional experience supporting pricing, finance, contracts ...

ActioNet

Pricing Analyst

Vienna, VA · On-site +1

Hybrid/remote role with a requirement to be on-site in Vienna, VA, two days weekly ... Internship, academic, or early professional experience supporting pricing, finance, contracts ...

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All JobsHelpdesk JobsRemote Internship Helpdesk JobsRemote Internship Helpdesk Jobs in Reston, VA

Remote Internship Helpdesk information

See Reston, VA salary details

$13

$24

$35

How much do remote internship helpdesk jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote internship helpdesk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Internship Helpdesk professional, and why are they important?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What is a Remote Internship Helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

How does a Remote Internship Helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.
What job categories do people searching Remote Internship Helpdesk jobs in Reston, VA look for? The top searched job categories for Remote Internship Helpdesk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Internship Helpdesk jobs? Cities near Reston, VA with the most Remote Internship Helpdesk job openings:
Remote Internship Helpdesk jobs near you

Recruiting Coordinator

Kepora

Potomac, MD • Remote

$40K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

🔒 Clearance & Citizenship Requirements

This position requires U.S. Citizenship and an active TS/SCI security clearance with Full Scope Polygraph. Candidates who do not currently hold these credentials will not be considered.

Kepora is a fast-growing defense and intelligence contractor specializing in placing cleared professionals in mission-critical roles across the DC metro area. We are looking for a motivated new graduate to join our recruiting team and help us identify and onboard top talent in the cleared community.

What You'll Do
  • Source and screen candidates for cleared government contracting positions through job boards, LinkedIn, and referrals
  • Manage job postings across multiple platforms and keep our applicant tracking system up to date
  • Coordinate interviews, collect feedback, and keep candidates informed throughout the hiring process
  • Draft outreach messages and job descriptions tailored to the cleared talent market
  • Support onboarding logistics for new hires — paperwork, background check coordination, start-date communication
  • Help build relationships with cleared professionals for future pipeline opportunities
What We're Looking For
  • Bachelor's degree in Communications, Public Relations, Journalism, or a related field (required)
  • Strong written and verbal communication skills — you know how to write a message that gets a response
  • Highly organized with strong attention to detail
  • Comfortable working in a fast-paced environment where priorities can shift
  • Interest in the defense and intelligence community is a plus
  • Prior internship or work experience in recruiting, HR, or communications is a bonus — not a requirement
Compensation & Benefits
  • $40,000 base salary
  • 9% 401(k) contribution
  • 4 weeks PTO + 11 federal holidays
  • Full medical, dental, and vision coverage
  • Mentorship from experienced cleared recruiting professionals
  • Opportunity to grow into a senior recruiter or account manager role

Location: Remote

This is a great opportunity to launch a career in one of the most interesting and high-impact corners of the staffing world. If you're a strong communicator who is organized, curious, and eager to learn — we'd love to hear from you.