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Remote Internship Helpdesk Jobs in Reston, VA (NOW HIRING)

Communications Intern

Washington, DC ยท On-site +1

$18.40/hr

Our interns are integral members of Issue One, a small but growing office where you will gain hands ... Help expand our digital presence through engagement with followers and peer channels Traditional ...

Advocacy Mobilization Intern (Fall)

Washington, DC ยท On-site +1

$18.40 - $21/hr

This paid internship is expected to start in Fall 2026. So, what are you waiting for? Join us and ... Help us revolutionize our response process and boost the speed of response to emails from our ...

Jr Accountant/Auditor

Rockville, MD ยท Remote

$22 - $25/hr

Hybrid - onsite and remote Hours: 40 hrs a week Security Clearance: None but full background check ... Help draft audit summaries and periodic reports for management review. * Participate in internal ...

We are looking for a motivated new graduate to join our recruiting team and help us identify and ... Prior internship or work experience in recruiting, HR, or communications is a bonus -- not a ...

Jr Accountant/Auditor

Rockville, MD ยท Remote

$22 - $25/hr

Hybrid - onsite and remote Hours: 40 hrs a week Security Clearance: None but full background check ... Help draft audit summaries and periodic reports for management review. * Participate in internal ...

Jr Accountant/Auditor

Rockville, MD ยท Remote

$22 - $25/hr

Hybrid - onsite and remote Hours: 40 hrs a week Security Clearance: None but full background check ... Help draft audit summaries and periodic reports for management review. * Participate in internal ...

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Remote Internship Helpdesk information

See Reston, VA salary details

$13

$24

$35

How much do remote internship helpdesk jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote internship helpdesk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Internship Helpdesk professional, and why are they important?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What is a Remote Internship Helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

How does a Remote Internship Helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.
What are popular job titles related to Remote Internship Helpdesk jobs in Reston, VA? For Remote Internship Helpdesk jobs in Reston, VA, the most frequently searched job titles are:
What cities near Reston, VA are hiring for Remote Internship Helpdesk jobs? Cities near Reston, VA with the most Remote Internship Helpdesk job openings:
Communications Intern

Communications Intern

Issue One

Washington, DC โ€ข On-site, Remote

$18.40/hr

Temporary

Posted 17 days ago


Job description

Communications Intern

Semester: Fall (September-December 2026)

Status: Part-time Temporary (15-20 hours per week)
Reports to: Ashley Hildebrand, VP of Communications

Stipend: $18.40 per hour

Location: Washington, DC Preferred


ORGANIZATION

Issue One is a nonpartisan, nonprofit advocacy organization that unites Republicans, Democrats, and independents to win game-changing federal reforms to fix our broken political system and create an inclusive democracy that works for everyone. Issue One educates the public and Congress to pass legislation to increase transparency, strengthen government ethics and accountability, reduce the influence of big money in politics, protect the freedom to vote, and strengthen U.S. elections.


POSITION

Issue One seeks a Communications intern interested in amplifying our digital and traditional media presence. The intern will work with our Digital Content Manager to develop social media content and with our Media Relations Manager to support the drafting and distribution of press releases. The ideal candidate is a strong communicator who is excited to insert Issue One's voice into fast-moving news cycles and thoughtful media outreach. Experience filming and editing short-form video is a plus, but not required - we're happy to teach.

Our interns are integral members of Issue One, a small but growing office where you will gain hands-on experience in bipartisan outreach and advocacy, communications and messaging tactics, event planning, and much more. We also work closely with other reform organizations and will give you a comprehensive look at the vital work being done nationwide in democracy reform.


RESPONSIBILITIES

Social Media Content Production

  • Monitor social channels to identify trending topics and opportunities related to our issue areas
  • Write social media content and schedule posts in Sprout Social to support the flow of content on X, LinkedIn, Facebook, Instagram, Threads, and Bluesky
  • Film and edit short-form vertical video
  • Help expand our digital presence through engagement with followers and peer channels


Traditional Media Outreach

  • Read articles and conduct searches to identify reporters covering our issue areas
  • Support the drafting of press releases and quotes
  • Use Muck Rack to distribute releases to key reporters and maintain reporter lists


REQUIREMENTS

  • Demonstrated interest in democracy, social media, and politics
  • A love for content production and using social media for good
  • Excellent written and verbal communications skills
  • Positive attitude and willingness to try new things
  • Self-starter who can generate ideas and adapt to new projects
  • Strong organizational skills and attention to detail
  • Commitment to working across party lines to strengthen our democracy


LOCATION

This will be a part-time internship of 15-20 hours per week. Interns can work remotely or join us on-site for a hybrid schedule, including being in our Washington, DC office on Tuesdays or Wednesdays. If remote, they must reside in a state where Issue One is formally established. These states include California, Colorado, Georgia, Louisiana, Maryland, Massachusetts, Missouri, North Carolina, Oregon, Pennsylvania, Rhode Island, Utah, or Virginia. Remote opportunities outside of these states will not be available.


We anticipate this being a roughly 13-week internship, with a start date on or about Monday, September 14, through aboutFriday, December 18.


SALARY & BENEFITS

This intern will be expected to work between 15 and 20 hours per week and be compensated at $18.40 per hour.


Intern Selection Timeline

  • July 6-17: Position is posted, and resumes are collected.
  • July 20-August 17: Resumes are screened and interviews are scheduled.
  • August 17-21: Finalist selected and internship offered.


Special Note: While Issue One will do its best to follow the above timeline, there are instances where the selection process is shortened or delayed due to circumstances beyond our control. The organization will do its best to update all selected candidates on any changes to the timeline. In addition, while resumes may be submitted after July 17, there's no guarantee they will be screened for a potential interview.


DEI Philosophy and Self-ID Questionnaire

Our DEI efforts focus on empowering staff, valuing differences, and ensuring every voice matters. We aim to attract diverse candidates with varied perspectives and experiences, reinforcing our commitment to a workplace where everyone's unique contributions are celebrated.

We ask all applicants to fill out a voluntary self-identification questionnaire as part of our application. This helps us maintain our DEI commitment and create equal opportunities for success.


How to Apply

Interested applicants can apply by clicking "apply for this job" in the top-right corner of this page. Please include how you heard about the position.


Issue One is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and all other employment laws and regulations. We intend to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity, or expression), pregnancy (including childbirth, lactation, and related medical conditions), reproductive health decisions, marital status, personal appearance, matriculation, political affiliation, credit information, employment status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, homeless status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, rates of pay, fringe benefits, and other compensation, the application of disability and/or temporary disability policies, termination, and all other terms, conditions, and privileges of employment.