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Remote Internship Helpdesk Jobs in Reston, VA (NOW HIRING)

Green Generation

Internship Program US (Remote)

Bethesda, MD · On-site +1

$18 - $23.25/hr

Given the COVID-19 pandemic, GreenGen has restructured its Internship Program to be either remote ... Goal of the Internship Program This program is primarily concerned with helping interns develop ...

Humana

Summer 2027 MBA Internship - Consortium

Arlington, VA · On-site +1

$37.44K - $96.80K/yr

Remote opportunities are limited. All internsare required totravel to Louisville, KY for the first ... Receive personalized guidance from mentors, coaches, andbuddiesto help you thrive professionally ...

Humana

Summer 2027 MBA Internship - Consortium

Arlington, VA · On-site +1

$37.44K - $96.80K/yr

Remote opportunities are limited. All internsare required totravel to Louisville, KY for the first ... Receive personalized guidance from mentors, coaches, andbuddiesto help you thrive professionally ...

Humana

Summer 2027 MBA Internship - Consortium

Arlington, VA · On-site +1

$37.44K - $96.80K/yr

Remote opportunities are limited. All internsare required totravel to Louisville, KY for the first ... Receive personalized guidance from mentors, coaches, andbuddiesto help you thrive professionally ...

APA

Internships at APA - APA Publishing

Washington, DC · On-site +1

The APA LifeTools ® imprint specializes in self-help books designed to make psychological science ... Remote work interns may not work from the following states or U.S. territories: Alaska, Arkansas ...

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Remote Internship Helpdesk information

See Reston, VA salary details

$13

$24

$35

How much do remote internship helpdesk jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote internship helpdesk in Reston, VA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Internship Helpdesk professional, and why are they important?

To excel as a Remote Internship Helpdesk professional, you need strong problem-solving abilities, technical troubleshooting skills, and a background in IT support or customer service, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Exceptional communication skills, patience, and the ability to work independently are valuable soft skills in this remote role. These competencies ensure efficient support delivery, high user satisfaction, and smooth technical operations for interns and staff.

How does a Remote Internship Helpdesk typically collaborate with other departments to resolve technical issues for interns?

A Remote Internship Helpdesk frequently collaborates with IT, HR, and internship program coordinators to address and resolve technical issues that interns encounter. When an intern submits a ticket, the helpdesk may coordinate with IT to troubleshoot hardware or software problems, or with HR to resolve account access concerns. Regular communication and clear documentation are essential for tracking the status of issues and ensuring timely solutions. This collaborative approach helps maintain a seamless onboarding and support experience for interns working remotely.

What is a Remote Internship Helpdesk?

A Remote Internship Helpdesk is a support service designed to assist remote interns with any technical, administrative, or general questions they may have during their internship. The helpdesk typically provides guidance on onboarding, troubleshooting issues with software or communication tools, and answering queries about company policies or procedures. It plays a vital role in ensuring interns feel supported and connected, even when working from a distance. By offering timely solutions and resources, the helpdesk helps remote interns have a smoother and more productive internship experience.

What is the difference between Remote Internship Helpdesk vs Remote IT Support Intern?

AspectRemote Internship HelpdeskRemote IT Support Intern
CredentialsBasic IT knowledge, customer service skillsBasic IT knowledge, troubleshooting skills
Work EnvironmentRemote, customer-facingRemote, technical support
Employer & IndustryTech companies, customer service centersIT firms, tech departments
Search & Comparison IntentUnderstanding entry-level support rolesLearning technical troubleshooting internships

The Remote Internship Helpdesk typically focuses on customer service and basic IT support in a remote setting, often involving handling user inquiries. The Remote IT Support Intern emphasizes technical troubleshooting and problem resolution skills. Both roles are entry-level, remote, and relevant in tech industries, but they differ mainly in technical depth and customer interaction focus.

What are popular job titles related to Remote Internship Helpdesk jobs in Reston, VA? For Remote Internship Helpdesk jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Internship Helpdesk jobs in Reston, VA look for? The top searched job categories for Remote Internship Helpdesk jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Internship Helpdesk jobs? Cities near Reston, VA with the most Remote Internship Helpdesk job openings:
Remote Internship Helpdesk jobs near you
Digital & Social Media Summer 2026 Internship

Digital & Social Media Summer 2026 Internship

Foundation for Defense of Democracies (FDD)

Washington, DC • On-site, Remote

$17 - $21.75/hr

Full-time

Posted 2 days ago

Job description

Internship Opportunities
The Foundation for Defense of Democracies (FDD) is a Washington, DC-based nonpartisan 501(c)(3) research institute focusing on national security and foreign policy. FDD conducts in-depth research, produces accurate and timely analyses, identifies illicit activities, and provides policy options – all with the aim of strengthening U.S. national security and reducing or eliminating threats posed by adversaries and enemies of the United States and other free nations. FDD does not accept donations from any foreign governments.

About FDD's Internship Program


The Foundation for Defense of Democracies offers a variety of internship opportunities designed to provide meaningful professional development. Interns participate in a twice-monthly speaker series featuring senior staff members in a small-group setting and are encouraged to strengthen their academic and analytical skills through close collaboration with FDD scholars and experts. The organization offers stipends and can assist students seeking academic credit; however, stipend eligibility requirements must be met. FDD provides both hybrid and remote internship options.


Applications will be considered on a rolling basis. It is recommended that interested candidates submit applications early. Incomplete applications will not be considered.

Digital & Social Media Internship

The Digital Team is seeking a full-time or part-time intern to support social media content creation and digital communications. The ideal candidate is creative, detail-oriented, and excited about helping translate policy research into compelling online content.

Responsibilities include drafting social media captions, clipping and editing short-form videos (Reels/Shorts), helping build and publish carousels and graphics, and supporting day-to-day management of FDD's social media channels. Experience with Instagram, X (Twitter), LinkedIn, and YouTube content formats is strongly preferred. Basic skills in tools like Canva, Adobe InDesign, and Adobe Premiere are preferred. An interest in international affairs and national security is also a plus.

 

Eligibility

  • Must have at least a 3.2 GPA (on a 4.0 scale).
  • Should have a relevant course of study and have completed coursework in any of the following fields: Digital Design, Marketing, Branding, International Relations, Security Studies, History, Communications, Journalism, International Economics, Political Science, Computer Science, and/or a relevant STEM field of study.
  • Interns should have knowledge of Microsoft Office programs.
  • Must be able to commit to a minimum of 22 hours per week, remote or in-office.
  • Must be eligible to work in the United States.

Application Materials Required

  • Resume/CV
  • Cover letter (Please review our website and include which FDD projects and issue areas resonate with you and why. Also indicate where you found this internship and your availability for the semester.)
  • Examples of your previous work in graphic design or social media
  • Unofficial transcript copy

Please specify the department(s) for which you would like to be considered (feel free to indicate preferences) in your cover letter. While you may use the same cover letter for multiple positions, please submit a separate application for each position of interest.
Incomplete applications will not be considered.

Apply