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Remote International Helpdesk Jobs (NOW HIRING)

... US) provides Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD ... international offices. In addition to responding to customers via the telephone and other services ...

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We are a leading online educational institution called Premiere International College, committed to ... Provide motivational support and guidance to help students build confidence and reduce test anxiety.

International Logistics Specialist

Bothell, WA ยท On-site +1

$63K - $95K/yr

... helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x ... We are open to hybrid and remote options for the right candidate. Travel: Up to 5% Job ID: 1727 The ...

Help teachers at the middle school and high school levels build and enhance their school ... Flexible work schedule providing on-site, remote, and virtual office opportunities. * Encouraged ...

Our proprietary SaaS platform and comprehensive service solutions help schools expand enrollment ... While this position can be fully remote, we are looking for candidates to be residents of Alabama ...

Being part of Remote People means being part of a growing, international family. Position Overview ... Need help? Get in touch with us at: join@remotepeople.com

Tax Program Manager (Remote)

Reston, VA ยท Remote

$113K - $148K/yr

... trust & estates, and international compliance. We're proud of our 'client-centric' approach ... and help build a scalable, quality-focused individual tax function. This is a highly visible ...

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Remote International Helpdesk information

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How much do remote international helpdesk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote international helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Remote International Helpdesk?

A Remote International Helpdesk is a support service that provides technical assistance and customer support to users in different countries, all managed remotely. Team members typically respond to inquiries via phone, email, or chat, addressing issues such as software troubleshooting, account access, and product usage. They often work across different time zones and may need to communicate in multiple languages. This role requires strong communication skills, cultural awareness, and proficiency with various helpdesk tools. It's commonly used by global companies to ensure 24/7 support for their international user base.

How does a Remote International Helpdesk professional typically collaborate with global teams to resolve technical issues?

Remote International Helpdesk professionals often work closely with IT teams, end-users, and other support staff across multiple time zones and cultures. Communication is primarily conducted via email, chat, and video calls, requiring clear documentation and strong intercultural communication skills. Coordinating solutions often involves escalating complex issues to specialized teams and following standardized protocols to ensure consistent support. Regular virtual meetings and shared ticketing systems help maintain alignment and track progress on open cases.

What is the difference between Remote International Helpdesk vs Remote IT Support Specialist?

AspectRemote International HelpdeskRemote IT Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Microsoft Certified)Advanced certifications (Network+, Security+)
Work EnvironmentRemote, international clients, helpdesk ticketing systemsRemote, technical troubleshooting, system maintenance
Industry UsageCustomer support for tech companies globallyTechnical support and system management for organizations
Search IntentHelpdesk roles, remote customer supportTechnical support, system troubleshooting

Remote International Helpdesk and Remote IT Support Specialist roles both involve remote technical support, but the Helpdesk focuses on customer service and ticket resolution, while the IT Support Specialist handles more technical troubleshooting and system management. The credentials and work environment overlap significantly, but the scope of work differs slightly.

What are the key skills and qualifications needed to thrive as a Remote International Helpdesk specialist, and why are they important?

To thrive as a Remote International Helpdesk specialist, you need strong troubleshooting abilities, knowledge of IT fundamentals, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, cultural sensitivity, and problem-solving skills are crucial for addressing diverse user needs from around the globe. These competencies ensure efficient, high-quality support and foster positive user experiences in a remote, international environment.
More about Remote International Helpdesk jobs
What cities are hiring for Remote International Helpdesk jobs? Cities with the most Remote International Helpdesk job openings:
What are the most commonly searched types of International Helpdesk jobs? The most popular types of International Helpdesk jobs are:
What states have the most Remote International Helpdesk jobs? States with the most job openings for Remote International Helpdesk jobs include:
Infographic showing various Remote International Helpdesk job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Senior Associate, Public Relations & Communications

Senior Associate, Public Relations & Communications

Progyny

New York, NY โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Thank you for considering Progyny!

Overview

We'relooking for a SeniorAssociate, PublicRelationsand Communicationstosupport the development and execution of strategic media programs that enhance brand visibility and reputation. This role will serve as a key point of contact for media inquiries and help drive proactive storytellingthat positions the company as the brand leader withleadingshare of voice.

Supportthe day-to-day execution and operational management of Progyny's public relations function. This role isequalparts strategist and operator - someone who can translate high-level communications priorities into flawless execution and media engagement.

The ideal candidate thrives in a collaborative environment, understands how to drive integrated storytelling across channels, and can balance hands-on execution with team and process optimization. This person will serve as the engine behind the PR function - guiding execution, managing workflows, supporting spokespeople, and ensuring campaigns move efficiently from concept to coverage.

Responsibilities

  • Develop media plans to support product launches, research, and company news

  • Build andmaintainrelationships with journalists, editors, and influencers

  • Draft press releases, media pitches, and briefing materials

  • Manage inbound media inquiries and coordinate interviews

  • Proactively pitch stories to secure coverage across target outletsandmaintainshare of voice

  • Prepare executives and subject matter experts for media interviews

  • Drafthigh quality, on message and on voice,op-eds, bylines, Q&As, and talking points

  • Workcollaborativelywith team toplan and coordinate press events, briefings, and announcements

  • Research and support award submissions, speaking opportunities, and conference participation

  • Understand the media and women'shealth landscape, andnews cycle

  • Track and analyze coverage, delivering insights and recommendations

  • Contribute to a positive, collaborative, and high-performing team culture

Qualifications

  • 4-5+ years of experience in public relations, communications, or integrated marketing communications

  • Experience in healthcare, benefits, women's health, or B2B communications strongly preferred

  • Proven experience managing PR campaigns from strategy through execution

  • Strong media relationstrack record, including established media relationships and experience building new relationships with key journalists and outlets

  • Deep understanding of the evolving media landscape and ability to think creatively about earned media strategy

  • Exceptional writing and editing skills

  • Experience supporting executive thought leadership and speaking opportunities

  • Experience managing multiple stakeholders and navigating cross-functional environments

  • Demonstrated ability to manage timelines, workflows, and operational processes

  • Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously

  • Excellent verbal and presentation skills, including the ability to communicate confidently with senior executives internally and externally

  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field preferred

What Success Looks Like

  • Campaigns run smoothly and efficiently from ideation through execution

  • Teams are aligned, informed, and able to move quickly without bottlenecks

  • Media relationships deepen and coverage opportunities grow

  • Executives and spokespeople are well-positioned through proactive thought leadership

  • Progyny continues to strengthen its visibility and reputation across healthcare and benefits conversations

  • Processes continuously improve to support scalability, efficiency, and team performance

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

About Progyny:

Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.

Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits.

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.

Our perks:

  • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group

  • Menopause and midlife care

  • Health, dental, vision and life insurance options for employees and family

  • Free in-person, virtual and text-based mental health and wellness support

  • Paid time off, including vacation, sick leave, personal days and summer flex time

  • Company equity

  • Bonus program

  • 401(k) plan with company match

  • Access to on-demand legal and financial advice

  • Learning and development programs to help you grow professionally and a mentorship program

  • Company social eventsto include annual volunteer day and donation matching

  • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $80,000 - 85,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.

Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.

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