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Remote International Helpdesk Jobs (NOW HIRING)

Member Services Intern

New York, NY ยท On-site +1

$25 - $50/hr

This role will help streamline operations, track progress, and drive efficiency while allowing me ... This is not a digital nomad or remote international position; candidates must be based in the ...

Member Services Intern

Manhattan, NY ยท On-site +1

$25 - $50/hr

This role will help streamline operations, track progress, and drive efficiency while allowing me ... This is not a digital nomad or remote international position; candidates must be based in the ...

Instacart has become a lifeline for millions of people, and we're building the team to help push ... This role is remote and the base pay range for a successful candidate is dependent on their ...

... US) provides Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD ... international offices. In addition to responding to customers via the telephone and other services ...

Help develop a distributed system with concurrent access and usage patterns. * Help advance and ... This is not a digital nomad or remote international position; candidates must be based in the ...

Market Operations Analyst (International Remote Hire) Georgia; Singapore; Sri Lanka; Uzbekistan ... Must be confident working with real-time monitoring to identify issues and help solve problems

Software Engineer II

Manhattan, NY ยท On-site +1

$107.50K - $147.20K/yr

Help develop a distributed system with concurrent access and usage patterns. * Help advance and ... This is not a digital nomad or remote international position; candidates must be based in the ...

Passion for helping people make informed, confident choices about their healthcare. Nice to have ... This is not a digital nomad or remote international position; candidates must be based in the ...

Help teachers at the middle school and high school levels build and enhance their school ... Flexible work schedule providing on-site, remote, and virtual office opportunities. * Encouraged ...

Senior International Tax Associate

Omaha, NE ยท On-site +1

$78K - $96.60K/yr

Our technology is helping feed the growing population, supplying the world with more reliable ... remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is ...

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Remote International Helpdesk information

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$23

$33

How much do remote international helpdesk jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote international helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote International Helpdesk specialist, and why are they important?

To thrive as a Remote International Helpdesk specialist, you need strong troubleshooting abilities, knowledge of IT fundamentals, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, cultural sensitivity, and problem-solving skills are crucial for addressing diverse user needs from around the globe. These competencies ensure efficient, high-quality support and foster positive user experiences in a remote, international environment.

How does a Remote International Helpdesk professional typically collaborate with global teams to resolve technical issues?

Remote International Helpdesk professionals often work closely with IT teams, end-users, and other support staff across multiple time zones and cultures. Communication is primarily conducted via email, chat, and video calls, requiring clear documentation and strong intercultural communication skills. Coordinating solutions often involves escalating complex issues to specialized teams and following standardized protocols to ensure consistent support. Regular virtual meetings and shared ticketing systems help maintain alignment and track progress on open cases.

What is a Remote International Helpdesk?

A Remote International Helpdesk is a support service that provides technical assistance and customer support to users in different countries, all managed remotely. Team members typically respond to inquiries via phone, email, or chat, addressing issues such as software troubleshooting, account access, and product usage. They often work across different time zones and may need to communicate in multiple languages. This role requires strong communication skills, cultural awareness, and proficiency with various helpdesk tools. It's commonly used by global companies to ensure 24/7 support for their international user base.

What is the difference between Remote International Helpdesk vs Remote IT Support Specialist?

AspectRemote International HelpdeskRemote IT Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Microsoft Certified)Advanced certifications (Network+, Security+)
Work EnvironmentRemote, international clients, helpdesk ticketing systemsRemote, technical troubleshooting, system maintenance
Industry UsageCustomer support for tech companies globallyTechnical support and system management for organizations
Search IntentHelpdesk roles, remote customer supportTechnical support, system troubleshooting

Remote International Helpdesk and Remote IT Support Specialist roles both involve remote technical support, but the Helpdesk focuses on customer service and ticket resolution, while the IT Support Specialist handles more technical troubleshooting and system management. The credentials and work environment overlap significantly, but the scope of work differs slightly.

More about Remote International Helpdesk jobs
What cities are hiring for Remote International Helpdesk jobs? Cities with the most Remote International Helpdesk job openings:
What are the most commonly searched types of International Helpdesk jobs? The most popular types of International Helpdesk jobs are:
What states have the most Remote International Helpdesk jobs? States with the most job openings for Remote International Helpdesk jobs include:
Infographic showing various Remote International Helpdesk job openings in the United States as of May 2026, with employment types broken down into 20% Full Time, and 80% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Member Services Intern

Member Services Intern

Progyny

New York, NY โ€ข On-site, Remote

$25 - $50/hr

Full-time

Posted 19 days ago


Job description

Thank you for considering Progyny!

Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ensuring deadlines are met for key initiatives. This role will help streamline operations, track progress, and drive efficiency while allowing me to focus on strategic oversight.

Progyny's internship program offers undergraduate and graduate students the chance to gain valuable corporate work experience while contributing to meaningful projects that benefit the company. The internship program runs year-round based on the needs of each department, with a dedicated summer program beginning June 2nd 2026. Summer interns will be required to present to senior leadership on project(s) that they have completed during their time with Progyny.

The internship program will align the intern to a specific business leader to execute on a specific project plan. This is a paid internship with a hybrid schedule, requiring interns to work in the office on Tuesdays, Wednesdays, and Thursdays. Remote positions may also be available.

What you'll do...

  • Project Coordination - Assist in managing project timelines, deliverables, and dependencies to ensure the smooth execution of transformation initiatives.

  • Stakeholder Collaboration - Facilitate communication between internal teams, vendors, and key stakeholders to align expectations and drive progress.

  • Process Documentation - Develop and maintain process maps, SOPs, PowerPoint Presentations and project reports to track improvements and standardize workflows.

  • Performance Analytics - Gather and analyze key performance metrics to assess the impact of transformation efforts and identify areas for improvement.

  • For each project assigned you will have a project plan, and all the appropriate documentation completed.

  • For each project the meeting and updates are completed timely

  • By the end of the summer, you should be able to run a good portion of a project on your own.

About you...

  • Must be enrolled in an undergraduate or graduate program- graduate program preferred

  • Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables.

  • Organized and methodical with strong attention to detail.

  • Comfortable collaborating with and presenting to executives.

  • Demonstrated ability to be adaptive and inquisitive; natural problem solver.

  • Prefers to work independently with clear initial guidance/requests leveraging cross functional resources and teams.

  • Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others.

Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

About Progyny:

Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians.

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.

Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits.

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com.

In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.

Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.