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Remote International Helpdesk Jobs (NOW HIRING)

PulsePoint

AI Engineer (Remote, International)

PulsePoint is a fast-growing AdTech company using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across their customers' health journey to ...

APG CASH DRAWER LLC

CONTROLLER

Minneapolis, MN · On-site +1

... who can help lead the organization through transition, stabilization, and optimization of new ... Lead, coach, and develop a team of in-office and remote (including international) accounting ...

Jobgether

$14.50 - $19.25/hr

... helpful responses. You will handle incoming emails and support tickets, resolving issues with a strong focus on quality and player satisfaction. The environment is fully remote, highly international ...

Gameplan

Junior Sales Representative

San Jose, CA · On-site +1

Remote | International candidates welcome | Must be able to work U.S. time zones Gameplan is hiring ... Reach out to school and district decision-makers through calls, emails, and follow-up * Help ...

Jobgether

Working closely with finance, IT, and business stakeholders, you will help drive cost-effective ... Ability to work independently in a remote, international, and fast-paced environment. Benefits

SPS COMMERCE, Inc.

International Tax Manager

$127K - $161K/yr

Identify and help maximize international tax incentives and credits including Canadian SRED and e ... This role is remote eligible with occasional travel to headquarters in Minneapolis, MN for events ...

Viasat, Inc.

International Senior Tax Manager

Carlsbad, CA · On-site +1

$187K - $280K/yr

For more than 35 years, Viasat has helped shape how consumers, businesses, governments and ... This role offers the flexibility and convenience of fully remote work, allowing you to contribute ...

Vodafone

Solution Sales Specialist

OR · On-site +1

$21 - $28.50/hr

... help you belong and make a real impact. Role Detail Position Title: Solution Sales Specialist ... Experience working successfully across predominantly remote international teams * Excellent ...

Viasat, Inc.

International Senior Tax Manager

Carlsbad, CA · On-site +1

$187K - $280K/yr

For more than 35 years, Viasat has helped shape how consumers, businesses, governments and ... This role offers the flexibility and convenience of fully remote work, allowing you to contribute ...

Jobgether

$87K - $120K/yr

Capture customer feedback, recurring challenges, and technical insights to help influence product ... Comfortable working in a remote, international, and fast-paced environment. * Willingness and ...

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All JobsRemote International Helpdesk Jobs

Remote International Helpdesk information

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How much do remote international helpdesk jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote international helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Remote International Helpdesk?

A Remote International Helpdesk is a support service that provides technical assistance and customer support to users in different countries, all managed remotely. Team members typically respond to inquiries via phone, email, or chat, addressing issues such as software troubleshooting, account access, and product usage. They often work across different time zones and may need to communicate in multiple languages. This role requires strong communication skills, cultural awareness, and proficiency with various helpdesk tools. It's commonly used by global companies to ensure 24/7 support for their international user base.

How does a Remote International Helpdesk professional typically collaborate with global teams to resolve technical issues?

Remote International Helpdesk professionals often work closely with IT teams, end-users, and other support staff across multiple time zones and cultures. Communication is primarily conducted via email, chat, and video calls, requiring clear documentation and strong intercultural communication skills. Coordinating solutions often involves escalating complex issues to specialized teams and following standardized protocols to ensure consistent support. Regular virtual meetings and shared ticketing systems help maintain alignment and track progress on open cases.

What is the difference between Remote International Helpdesk vs Remote IT Support Specialist?

AspectRemote International HelpdeskRemote IT Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Microsoft Certified)Advanced certifications (Network+, Security+)
Work EnvironmentRemote, international clients, helpdesk ticketing systemsRemote, technical troubleshooting, system maintenance
Industry UsageCustomer support for tech companies globallyTechnical support and system management for organizations
Search IntentHelpdesk roles, remote customer supportTechnical support, system troubleshooting

Remote International Helpdesk and Remote IT Support Specialist roles both involve remote technical support, but the Helpdesk focuses on customer service and ticket resolution, while the IT Support Specialist handles more technical troubleshooting and system management. The credentials and work environment overlap significantly, but the scope of work differs slightly.

What are the key skills and qualifications needed to thrive as a Remote International Helpdesk specialist, and why are they important?

To thrive as a Remote International Helpdesk specialist, you need strong troubleshooting abilities, knowledge of IT fundamentals, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, cultural sensitivity, and problem-solving skills are crucial for addressing diverse user needs from around the globe. These competencies ensure efficient, high-quality support and foster positive user experiences in a remote, international environment.
More about Remote International Helpdesk jobs
What cities are hiring for Remote International Helpdesk jobs? Cities with the most Remote International Helpdesk job openings:
What are the most commonly searched types of International Helpdesk jobs? The most popular types of International Helpdesk jobs are:
What states have the most Remote International Helpdesk jobs? States with the most job openings for Remote International Helpdesk jobs include:
What job categories do people searching Remote International Helpdesk jobs look for? The top searched job categories for Remote International Helpdesk jobs are:
Remote International Helpdesk jobs near you
Infographic showing various Remote International Helpdesk job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
AI Engineer (Remote, International)

AI Engineer (Remote, International)

PulsePoint

Remote

Full-time

Posted 19 days ago

Job description

Description
AI Engineer Job Description
About PulsePoint:
PulsePoint is a fast-growing AdTech company using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across their customers' health journey to produce the most complete view of the customer. Our award-winning platforms use machine learning to activate this data, enabling easy, instantaneous marketing, predictive analytics, and decision support.
In this role, you will:
  • Design, develop, and maintain LLM-based AI components to improve the efficiency of internal teams and user-facing communications, spanning from data retrieval to chat interfaces.
  • Experiment and evaluate new frameworks, models, and architectures emerging in the area.
  • Improve the underlying data infrastructure to address the challenges posed by LLM usage.
  • Partner with cross-functional teams of analysts, software engineers, and user-facing departments to identify relevant use cases and design appropriate solutions.
  • Contribute to the technical vision for the foundation of generative AI systems in PulsePoint.

You will be a part of the Core Engineering team, which is responsible for the development and maintenance of the PulsePoint Exchange and Life Advertising platform:
  • Handles hundreds of thousands of transactions per second, billions of times each month.
  • Evaluates, selects, and optimizes ad-serving based on advanced statistics and machine learning.
  • Returns responses collected from dozens of parties in milliseconds.
  • Constantly evolves to meet market demands that change in days and weeks, not months/years.
  • Factors thousands of data points in every serving decision.

We're small enough that you can own something and have a direct impact, but big enough that you don't have to do it alone. We are flexible enough to accommodate your interests as they evolve and find the best application for your passion at the moment.
The company and the team have a flat hierarchy, with technical management writing code and direct access to business, product, and operations.
Lastly, our engineers have lots of empowerment and freedom of action (but we don't water down our responsibilities or expectations).
Basic Qualifications:
  • Python experience, experience with basic data manipulation packages like numpy and pandas, solid SQL skills, and understanding TDD principles.
  • Independence, initiative, commitment, and responsibility to what you have tamed.
  • Excellent problem-solving and critical thinking: you will need to figure out your own mistakes, and sometimes not just yours, especially in such a new field.
  • Note that we are not hiring in the U.S. for this role.

Preferred Qualifications:
  • Experience developing, delivering, and supporting AI and ML algorithms or technologies (e.g. LLM Inference, Embeddings, and VectorDBs, ranking algorithms, and time series analysis).
  • Experience with k8s, as we are mostly self-hosted.
  • Java & Python proficiency.

Apply