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Remote International Helpdesk Jobs in Kansas (NOW HIRING)

$149K - $251K/yr

Sales is the team responding to incoming queries and help customers understand how to maximise ... At Remote we have international operations and a globally distributed workforce. We use geo ranges ...

DataVoice International's integrated utility management systems give utilities the tools they need ... has helped drive our success. Harris will continue to growth through reinvestment - both in the ...

DataVoice International's integrated utility management systems give utilities the tools they need ... has helped drive our success. Harris will continue to growth through reinvestment - both in the ...

$39K - $72K/yr

We're here to help our colleagues achieve success and offer an inclusive and collaborative culture ... Arrange and book domestic and international business travel, in a variety of complexity, for air ...

$46K - $85K/yr

We're here to help our colleagues achieve success and offer an inclusive and collaborative culture ... Arrange and book domestic and international business travel, in a variety of complexity, for air ...

Manager - National Tax Office

Wichita, KS · Remote

$99K - $130K/yr

Pinion is the nation's leading food and ag consulting and accounting firm, helping clients and ... Background in M&A, international tax, and/or ag industry experience is a plus * Technical Skills

$46K - $85K/yr

We're here to help our colleagues achieve success and offer an inclusive and collaborative culture ... Arrange and book domestic and international business travel, in a variety of complexity, for air ...

Senior Accounting Associate

Overland Park, KS · On-site +1

$85K - $115K/yr

S. office locations, as well as international office locations and more than 3,200 team members ... Join Aprio's Technology Client Accounting Services team and you will help fast-growing technology ...

Clinical Project Manager (Oncology)- United States or Canada- Remote ICON is a global healthcare ... Our diverse teams enable us to become a better partner to our customers and help us to fulfil our ...

New

$39K - $72K/yr

We're here to help our colleagues achieve success and offer an inclusive and collaborative culture ... Arrange and book domestic and international business travel, in a variety of complexity, for air ...

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Remote International Helpdesk information

What is a remote international helpdesk?

A Remote International Helpdesk is a support service that provides technical assistance and customer support to users in different countries, all managed remotely. Team members typically respond to inquiries via phone, email, or chat, addressing issues such as software troubleshooting, account access, and product usage. They often work across different time zones and may need to communicate in multiple languages. This role requires strong communication skills, cultural awareness, and proficiency with various helpdesk tools. It's commonly used by global companies to ensure 24/7 support for their international user base.

How does a remote international helpdesk professional typically collaborate with global teams to resolve technical issues?

Remote International Helpdesk professionals often work closely with IT teams, end-users, and other support staff across multiple time zones and cultures. Communication is primarily conducted via email, chat, and video calls, requiring clear documentation and strong intercultural communication skills. Coordinating solutions often involves escalating complex issues to specialized teams and following standardized protocols to ensure consistent support. Regular virtual meetings and shared ticketing systems help maintain alignment and track progress on open cases.

What is the difference between Remote International Helpdesk vs Remote IT Support Specialist?

AspectRemote International HelpdeskRemote IT Support Specialist
CredentialsBasic IT certifications (CompTIA A+, Microsoft Certified)Advanced certifications (Network+, Security+)
Work EnvironmentRemote, international clients, helpdesk ticketing systemsRemote, technical troubleshooting, system maintenance
Industry UsageCustomer support for tech companies globallyTechnical support and system management for organizations
Search IntentHelpdesk roles, remote customer supportTechnical support, system troubleshooting

Remote International Helpdesk and Remote IT Support Specialist roles both involve remote technical support, but the Helpdesk focuses on customer service and ticket resolution, while the IT Support Specialist handles more technical troubleshooting and system management. The credentials and work environment overlap significantly, but the scope of work differs slightly.

What are the key skills and qualifications needed to thrive as a remote international helpdesk specialist, and why are they important?

To thrive as a Remote International Helpdesk specialist, you need strong troubleshooting abilities, knowledge of IT fundamentals, and often a relevant degree or technical certification (such as CompTIA A+). Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, cultural sensitivity, and problem-solving skills are crucial for addressing diverse user needs from around the globe. These competencies ensure efficient, high-quality support and foster positive user experiences in a remote, international environment.
What are popular job titles related to Remote International Helpdesk jobs in Kansas? For Remote International Helpdesk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote International Helpdesk jobs in Kansas look for? The top searched job categories for Remote International Helpdesk jobs in Kansas are:
What cities in Kansas are hiring for Remote International Helpdesk jobs? Cities in Kansas with the most Remote International Helpdesk job openings:

Account Executive / Senior Account Executive - AMER (Future Talent Opportunity)

Remote - Referral Board

Remote

$149K - $251K/yr

Other

Re-posted 7 days ago


Job description

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you're not interested in interviewing for a role that isn't currently open, we kindly ask that you wait until an active position aligns with your career goals.

We're always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn't currently open, we're planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you'll have the opportunity to start a conversation with us about your expertise and learn more about Remote's vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It's also a chance to explore how your career goals might fit into Remote's exciting journey of global growth. We'll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and help customers understand how to maximise Remote's full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee.

This is an exciting time to join Remote and make a personal difference in the global employment space as an Account Executive, joining our Sales Team. This is a pure hunting role as an Account Executive, driving net new business for Remote.

What you bring
  • Excellent verbal and written communication skills (English)
  • High level of integrity and work ethic
  • Self-motivated and self-directed; able to work independently and as an active member of the team
  • Efficient in multitasking, prioritization, and time management
  • In-depth understanding of company services and its position in the industry
  • In-depth knowledge of sales processes
  • Demonstrated ability to initiate and convert prospects, close deals and achieve sales quotas
  • Success in qualifying opportunities involving multiple key decision makers
  • Strong problem identification and objections resolution skills
  • Ability to confidently make cold calls to build pipelines
  • Ability to build trust with a client and work as an advisor
  • Capable of forecasting sales to achieve targets on a monthly basis
  • Experience with customer relationship management (CRM) tools
  • Strong customer service skills
  • Experience in the HR industry a plus
  • It's not required to have experience working remotely, but considered a plus
  • Demonstrates strong automation and AI capabilities and AI fluency.
Key Responsibilities 
  • Create 'Land' opportunity deals that include detailed notes with accurate close dates
  • Maintain a clean and current pipeline of volume based, high velocity opportunities
  • Efficiently present and deliver all information to potential clients
  • Proactively answer potential client questions and follow-up call questions in a prompt manner
  • Internal collaboration and communication with key departments that support client process, experience and support
  • Close sales deals efficiently while kindly guiding clients through process
  • Meet and exceed sales quota based on role level and manage the entire sales cycle
  • Identify new opportunities and manage the entire sales cycle from prospecting to close
  • Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs.
  • Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events.
Practicals
  • You'll report to: Manager, Sales
  • Team: Sales 
  • Location: US or Canada 
Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The On-Target Earnings for this position is between $149,300 to $251,950 USD. The base salary is 50% Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process
  1. Interview with recruiter
  2. Interview with Hiring Manager
  3. FeedbackÂ