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Remote Internal Facing Jobs in Texas (NOW HIRING)

Steer

Technical Support Specialist - Remote

Houston, TX · On-site +1

We are the go-to team for both our internal and external stakeholders. This role bridges customer ... Tailor and configure customer-facing templates based on client inputs and business goals - no ...

CSAA

... facing partner, presenting analyses, recommendations, and pricing strategies to internal and ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Solid Rock Recruiting LLC

Tax Senior

Houston, TX · On-site +1

$90K - $125K/yr

The role offers meaningful client-facing work, strong internal growth opportunities, and a hybrid or fully remote work model. Key Responsibilities: * Prepare and review federal, state, and local tax ...

Solid Rock Recruiting LLC

Tax Senior

Dallas, TX · On-site +1

$90K - $125K/yr

The role offers meaningful client-facing work, strong internal growth opportunities, and a hybrid or fully remote work model. Key Responsibilities: * Prepare and review federal, state, and local tax ...

Solid Rock Recruiting LLC

Tax Senior

San Antonio, TX · On-site +1

$90K - $125K/yr

The role offers meaningful client-facing work, strong internal growth opportunities, and a hybrid or fully remote work model. Key Responsibilities: * Prepare and review federal, state, and local tax ...

Solid Rock Recruiting LLC

Tax Senior

Austin, TX · On-site +1

$90K - $125K/yr

The role offers meaningful client-facing work, strong internal growth opportunities, and a hybrid or fully remote work model. Key Responsibilities: * Prepare and review federal, state, and local tax ...

Stryker

Senior Lead Data Engineer (Remote)

Dallas, TX · On-site +1

Remote As a Senior Lead, Data Engineering, you will serve as a technical leader who helps shape the ... Support the development of internal data products, APIs, and user-facing applications that simplify ...

New

Morley

Art Director (Remote - Texas)

Houston, TX · On-site +1

$115K - $121K/yr

Concisely and strongly communicate strategy, design concepts and creative ideas to internal and ... facing presentations and proposals * Able to execute the design of creative concepts and assure ...

Morley

Art Director (Remote - Texas)

Houston, TX · Remote

$115K - $121K/yr

Concisely and strongly communicate strategy, design concepts and creative ideas to internal and ... facing presentations and proposals * Able to execute the design of creative concepts and assure ...

Danaher

Inside Sales Representative (REMOTE)

Dallas, TX · On-site +1

$33.65 - $43.27/hr

... fully remote role. In this role, you will have the opportunity to: * Own full-cycle sales for ... Ability to travel 5-10% within territory or to company locations for client-facing or internal ...

Danaher

Inside Sales Representative (REMOTE)

Dallas, TX · On-site +1

$33.65 - $43.27/hr

... fully remote role. In this role, you will have the opportunity to: * Own full-cycle sales for ... Ability to travel 5-10% within territory or to company locations for client-facing or internal ...

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Showing results 21-40

All JobsInternal Facing JobsRemote Internal Facing JobsRemote Internal Facing Jobs in Texas

Remote Internal Facing information

What is the difference between Remote Internal Facing vs Remote Customer Support?

AspectRemote Internal FacingRemote Customer Support
Primary FocusSupporting internal teams, processes, and systemsAssisting external customers with products or services
Work EnvironmentCompany's internal systems, collaboration toolsCustomer communication channels, help desks
Required SkillsTechnical knowledge, internal communication skillsCustomer service, problem-solving skills
Industry UsageIT, HR, OperationsRetail, tech, telecom

Remote Internal Facing roles focus on supporting internal teams and systems within a company, while Remote Customer Support roles involve assisting external customers. Both roles require strong communication skills but differ in their primary interactions and work environments.

How does a remote internal facing role typically collaborate with cross-functional teams despite working remotely?

In a Remote Internal Facing role, collaboration with cross-functional teams is facilitated through regular virtual meetings, project management platforms, and instant messaging tools. Team members often rely on clear communication and structured updates to ensure alignment on goals and deliverables. While working remotely presents challenges such as coordinating across time zones and building rapport, successful professionals proactively schedule check-ins and leverage shared documentation to foster teamwork. This environment encourages self-motivation and strong organizational skills to maintain productivity and team cohesion.

What are the key skills and qualifications needed to thrive as a remote internal facing professional?

To thrive as a Remote Internal Facing professional, you need strong organizational skills, expertise in internal communications, and a solid understanding of the company's processes, typically supported by relevant education or experience in business administration or communications. Familiarity with collaboration tools like Slack, Microsoft Teams, and project management systems such as Asana or Trello is commonly required. Excellent interpersonal skills, proactive problem-solving, and adaptability help you build relationships and address the needs of internal stakeholders effectively. These skills enable efficient communication and collaboration across remote teams, ensuring smooth internal operations and employee engagement.

What is a remote internal facing?

Remote Internal Facing roles are positions within an organization where employees work remotely and primarily interact with colleagues, teams, or departments inside the company rather than with external clients or customers. These roles often involve collaboration, support, or management functions such as HR, IT support, project management, or internal communications. The focus is on enhancing internal processes, facilitating teamwork, and ensuring smooth operations within the organization. Working remotely in these roles typically requires strong communication skills, proficiency with digital collaboration tools, and the ability to work independently.
What are popular job titles related to Remote Internal Facing jobs in Texas? For Remote Internal Facing jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Internal Facing jobs in Texas look for? The top searched job categories for Remote Internal Facing jobs in Texas are:
What cities in Texas are hiring for Remote Internal Facing jobs? Cities in Texas with the most Remote Internal Facing job openings:
Remote Internal Facing jobs near you
Infographic showing various Remote Internal Facing job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Technical Support Specialist - Remote

Steer

Houston, TX • On-site, Remote

Full-time

Posted 5 days ago

Job description

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.

About The Role

As a Technical Support Associate, you'll be part of a growing team responsible for supporting a digital experience offering for our customers. Your mission is to deliver amazing customer experiences. We are the go-to team for both our internal and external stakeholders. This role bridges customer success, onboarding, and basic technical implementation - ensuring every client's experience is aligned with their business needs and delivers value from day one. You'll be one of the members of our technical support team, helping define the playbook and set the tone for how we bring solutions to life for our customers. Your work will directly impact customer satisfaction, retention, and time-to-value.

You Will:

  • Own technical support for customers
  • Be the point of contact for customers, ensuring all phases of their experiences are resolved quickly and effectively.
  • Own Level 1 support resolutions.
  • Own Level 2+ ticket creation and internal triage.
  • Set up, transfer, troubleshoot phone number ownership.
  • Maintain data connection stability.
  • Own product retraining
  • Maintain up-to-date documentation on procedures and solutions.
  • Provide feedback internally on user experience, improvements or feature requests.
  • Evaluate system potential through assessing compatibility of new programs with existing programs.
  • Tailor and configure customer-facing templates based on client inputs and business goals – no custom development required, but small updates and adjustments will be common
  • Implement scheduling tools and CRM. This includes integration, configuration, training and enablement.
  • Troubleshoot technical issues and coordinate timely updates to live configurations as needed
  • Collaborate closely with teammates focused on integrations, scheduling, and CRM setup to create a seamless service experience

You Are:

  • Someone with strong communication skills who can follow a customer's narrative, understand their point of view, and explain solutions clearly.
  • Curious by nature and motivated to understand how things work.
  • Customer-first in your approach, showing empathy, clarity, and patience.
  • Proactive, resourceful, and ownership-driven — you anticipate needs, take initiative, and follow through.
  • Comfortable building relationships with people across different teams and functions.
  • Organized and able to manage multiple tasks or threads at the same time.


You Have

Must-Have:

  • 2+ years of experience in technical support, onboarding, implementation, or progressive customer service, ideally in a SaaS or digital tools environment.
  • Experience troubleshooting, testing, and training customers across multiple products or features.
  • Experience owning support targets such as ticket completion, response times, or resolution metrics.
  • Experience configuring or managing a client-facing product or tool, such as a templated platform, dashboard, or embedded experience.
  • Experience using a CRM, preferably HubSpot or Salesforce.

Nice-to-Have:

  • Experience working directly with APIs, including basic understanding of how data moves between systems.
  • Experience in the automotive industry or with auto repair shop management tools.
  • Experience working with VoIP or telephony systems.
  • Prior success in a remote work environment.
  • Direct SaaS or startup experience.
  • Highly polished professional communication skills.

Interview Process

  1. Initial Screen - 20min
  2. Wonderlic Assessment
  3. Hiring Manager Interview - 30min
  4. Executive Interview - 30min
    Problem Solving Exercise - 1hr


Salary : 60,000 USD

We Offer

  • 100% remote work environment
  • Medical, Dental and Vision insurance within 30 days
  • 100% employer-paid medical insurance
  • Equity package
  • Flexible PTO with 15 days minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Learning Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative, high ownership culture
  • Opportunities for development and career growth

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.


We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.