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Remote Internal Facing Jobs in Michigan (NOW HIRING)

Intercare Therapy

$150K/yr

Collaborate with internal teams during the pre-close phase to validate service capacity ... Work with marketing on thought leadership, collateral, and district-facing communications ...

Ninth Brain

EMS Customer Success Consultant

Frankenmuth, MI · On-site +1

$43K - $50K/yr

Remote Opportunity - Michigan Residents Only This is a fully remote position; however, candidates ... Partner with internal teams to improve training processes and client experience * Use tools like CR ...

Cityview Helicopter Tours

Technician

Dearborn, MI · On-site +1

This is a remote position. You will need a quiet place to hold calls (not Starbucks or similar ... Most importantly, this is a client-facing position. You will be interacting with our customers most ...

Pyrovio

Project Controls Analyst

Ann Arbor, MI · Remote

This remote role may require occasional travel to client sites located in Ohio, Pennsylvania ... Strong client-facing communication skills; effective relationship building skills * Willingness to ...

Cavnue

Senior Software Engineer

Detroit, MI · Remote

$121K - $159K/yr

This is a fully remote, hands-on individual contributor role with meaningful ownership across core ... Develop REST APIs and internal/external service integrations. * Implement and enhance deep system ...

Posted today

Harris

Quality Assurance Analyst

Wyoming, MI · On-site +1

$55K - $65K/yr

... internal stakeholders. * Use approved AI-assisted tools, where appropriate, to support test ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

Harris

$55K - $65K/yr

... internal stakeholders. * Use approved AI-assisted tools, where appropriate, to support test ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

Harris

Quality Assurance Analyst

Three Rivers, MI · On-site +1

$55K - $65K/yr

... internal stakeholders. * Use approved AI-assisted tools, where appropriate, to support test ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

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Remote Internal Facing information

What is the difference between Remote Internal Facing vs Remote Customer Support?

AspectRemote Internal FacingRemote Customer Support
Primary FocusSupporting internal teams, processes, and systemsAssisting external customers with products or services
Work EnvironmentCompany's internal systems, collaboration toolsCustomer communication channels, help desks
Required SkillsTechnical knowledge, internal communication skillsCustomer service, problem-solving skills
Industry UsageIT, HR, OperationsRetail, tech, telecom

Remote Internal Facing roles focus on supporting internal teams and systems within a company, while Remote Customer Support roles involve assisting external customers. Both roles require strong communication skills but differ in their primary interactions and work environments.

How does a remote internal facing role typically collaborate with cross-functional teams despite working remotely?

In a Remote Internal Facing role, collaboration with cross-functional teams is facilitated through regular virtual meetings, project management platforms, and instant messaging tools. Team members often rely on clear communication and structured updates to ensure alignment on goals and deliverables. While working remotely presents challenges such as coordinating across time zones and building rapport, successful professionals proactively schedule check-ins and leverage shared documentation to foster teamwork. This environment encourages self-motivation and strong organizational skills to maintain productivity and team cohesion.

What are the key skills and qualifications needed to thrive as a remote internal facing professional?

To thrive as a Remote Internal Facing professional, you need strong organizational skills, expertise in internal communications, and a solid understanding of the company's processes, typically supported by relevant education or experience in business administration or communications. Familiarity with collaboration tools like Slack, Microsoft Teams, and project management systems such as Asana or Trello is commonly required. Excellent interpersonal skills, proactive problem-solving, and adaptability help you build relationships and address the needs of internal stakeholders effectively. These skills enable efficient communication and collaboration across remote teams, ensuring smooth internal operations and employee engagement.

What is a remote internal facing?

Remote Internal Facing roles are positions within an organization where employees work remotely and primarily interact with colleagues, teams, or departments inside the company rather than with external clients or customers. These roles often involve collaboration, support, or management functions such as HR, IT support, project management, or internal communications. The focus is on enhancing internal processes, facilitating teamwork, and ensuring smooth operations within the organization. Working remotely in these roles typically requires strong communication skills, proficiency with digital collaboration tools, and the ability to work independently.
What are popular job titles related to Remote Internal Facing jobs in Michigan? For Remote Internal Facing jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Internal Facing jobs in Michigan look for? The top searched job categories for Remote Internal Facing jobs in Michigan are:
What cities in Michigan are hiring for Remote Internal Facing jobs? Cities in Michigan with the most Remote Internal Facing job openings:
Remote Internal Facing jobs near you

Senior Director, School Expansion

Intercare Therapy

Remote

$150K/yr

Full-time

Re-posted 8 days ago

Intercare Therapy rating

7.1

Company rating: 7.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Description & Requirements

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Description

Position Overview

This is a high-impact, high-visibility role for a builder. You will own the full business development lifecycle for school district partnerships - from prospecting and relationship cultivation to contract execution and handoff. Over time, this role is expected to evolve as Intercare expands into new service lines beyond ABA, giving the right candidate the opportunity to shape and lead a growing practice area.  We're looking for what we call a "shark with heart" - someone who closes deals with tenacity and urgency, and is equally motivated by the knowledge that every signed contract means more students getting the behavioral health support they need.


Salary:Starting at$150k


Key Responsibilities

Business Development & Contract Acquisition

  • Identify, target, and cultivate relationships with Special Education Directors, Assistant Superintendents, and district procurement leaders across a designated 3-4 state territory.
  • Develop and execute a territory-specific pipeline strategy to secure new ABA service contracts with public school districts.
  • Lead the full sales cycle from initial outreach through RFP response, negotiation, and contract execution.
  • Represent Intercare at state-level special education conferences, SELPA events, and district stakeholder meetings.


Contract Handoff & Internal Collaboration

  • Execute a clean, structured handoff of signed contracts to Operations and Clinical teams, ensuring all district requirements, timelines, and expectations are clearly documented and transferred.
  • Collaborate with internal teams during the pre-close phase to validate service capacity, credentialing readiness, and implementation feasibility prior to contract execution.
  • Re-engage existing district relationships to introduce and sell new Intercare service lines as they become available - this is the primary avenue for account growth in this role.


Strategic Planning & Future Service Lines

  • Contribute to Intercare's long-range expansion strategy as we look to grow beyond ABA into complementary school-based services.
  • Provide market intelligence on district needs, competitive landscape, and regulatory trends across priority states.
  • (Senior Director) Lead strategic planning for the school partnerships function; define prioritization frameworks and go-to-market approaches for new service lines.


Cross-functional Collaboration

  • Partner with clinical, credentialing, and operations teams to support proposal development and service readiness.
  • Work with marketing on thought leadership, collateral, and district-facing communications.
  • (Senior Director) May hire, onboard, and manage Director-level team members as the function scales


Qualifications and Skills

Required:

  • Experience selling or developing partnerships with K-12 public school districts, ideally in special education services.
  • Demonstrated track record of closing and growing multi-year service contracts.
  • Strong understanding of the IDEA, IEP process, and how districts procure behavioral health or therapeutic services.
  • Excellent relationship-building skills with district administrators and senior education leaders.
  • Ability to travel across a multi-state territory (estimated 25-40%) to attend meetings, conferences, and site visits.
  • Self-directed with the ability to manage a complex pipeline independently in a remote environment

Preferred:

  • Background in ABA, behavioral health, or special education services.
  • Experience navigating SELPA structures, district budgeting cycles, and public procurement processes.
  • Familiarity with California, Arizona, Nevada, or other Western states' special education landscapes.
  • (Senior Director) Experience building or managing a BD team; comfort presenting to executive leadership and board-level stakeholders

What Intercare Therapy employees say

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