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Remote Internal Facing Jobs in California (NOW HIRING)

Restaurant365

$98K - $138K/yr

Familiarity with restaurant industry SaaS platforms and customer-facing applications. R365 Team ... Wellness initiatives #BI-Remote Internal Employees - R365 is committed to growing talent from ...

Restaurant365

$98K - $138K/yr

Familiarity with restaurant industry SaaS platforms and customer-facing applications. R365 Team ... Wellness initiatives #BI-Remote Internal Employees - R365 is committed to growing talent from ...

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Stockton, CA · On-site +1

$18 - $23.75/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

San Diego, CA · On-site +1

$18 - $24/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Fresno, CA · On-site +1

$17 - $22.25/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Santa Clara, CA · On-site +1

$20 - $26.50/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Los Angeles, CA · On-site +1

$18.25 - $24.25/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Long Beach, CA · On-site +1

$18 - $23.75/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

ForgeFit

Remote Customer Service Specialist

Sacramento, CA · On-site +1

$18.25 - $24/hr

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

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All JobsInternal Facing JobsRemote Internal Facing JobsRemote Internal Facing Jobs in California

Remote Internal Facing information

What is the difference between Remote Internal Facing vs Remote Customer Support?

AspectRemote Internal FacingRemote Customer Support
Primary FocusSupporting internal teams, processes, and systemsAssisting external customers with products or services
Work EnvironmentCompany's internal systems, collaboration toolsCustomer communication channels, help desks
Required SkillsTechnical knowledge, internal communication skillsCustomer service, problem-solving skills
Industry UsageIT, HR, OperationsRetail, tech, telecom

Remote Internal Facing roles focus on supporting internal teams and systems within a company, while Remote Customer Support roles involve assisting external customers. Both roles require strong communication skills but differ in their primary interactions and work environments.

How does a remote internal facing role typically collaborate with cross-functional teams despite working remotely?

In a Remote Internal Facing role, collaboration with cross-functional teams is facilitated through regular virtual meetings, project management platforms, and instant messaging tools. Team members often rely on clear communication and structured updates to ensure alignment on goals and deliverables. While working remotely presents challenges such as coordinating across time zones and building rapport, successful professionals proactively schedule check-ins and leverage shared documentation to foster teamwork. This environment encourages self-motivation and strong organizational skills to maintain productivity and team cohesion.

What are the key skills and qualifications needed to thrive as a remote internal facing professional?

To thrive as a Remote Internal Facing professional, you need strong organizational skills, expertise in internal communications, and a solid understanding of the company's processes, typically supported by relevant education or experience in business administration or communications. Familiarity with collaboration tools like Slack, Microsoft Teams, and project management systems such as Asana or Trello is commonly required. Excellent interpersonal skills, proactive problem-solving, and adaptability help you build relationships and address the needs of internal stakeholders effectively. These skills enable efficient communication and collaboration across remote teams, ensuring smooth internal operations and employee engagement.

What is a remote internal facing?

Remote Internal Facing roles are positions within an organization where employees work remotely and primarily interact with colleagues, teams, or departments inside the company rather than with external clients or customers. These roles often involve collaboration, support, or management functions such as HR, IT support, project management, or internal communications. The focus is on enhancing internal processes, facilitating teamwork, and ensuring smooth operations within the organization. Working remotely in these roles typically requires strong communication skills, proficiency with digital collaboration tools, and the ability to work independently.
What are popular job titles related to Remote Internal Facing jobs in California? For Remote Internal Facing jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Internal Facing jobs in California look for? The top searched job categories for Remote Internal Facing jobs in California are:
What cities in California are hiring for Remote Internal Facing jobs? Cities in California with the most Remote Internal Facing job openings:
Remote Internal Facing jobs near you

Site Reliability Engineer II

Restaurant365

San Francisco, CA • On-site, Remote

$98K - $138K/yr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be "Best in Class" ... and we want that for you too!

This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. 
 
The Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365's cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform. 
How you'll add value:
  • Execution & Collaboration 
  • Respond to production incidents, perform triage and troubleshooting, and contribute to post-incident analysis. 
  • Identify and automate manual processes to improve efficiency and reduce risk. 
  • Enhance and evolve monitoring tools and platforms to improve observability. 
  • Promote and apply best practices for reliability, scalability, and performance across engineering. 
  • Implement and support cloud automation using Terraform, Ansible, or CloudFormation. 
  • Work within change management protocols to provide maximum uptime for production systems. 
  • Participate in on-call rotation, providing 24x7 support for incidents and contributing to root cause analysis. 
  • Partner with developers, architects, vendors, and IT teams to ensure reliable system operations. 
  • Research and remediate vulnerabilities in coordination with security teams. 
  • Maintain documentation of infrastructure, monitoring, runbooks, and incident response procedures. 
 
  • Standards & Process 
  • Apply company policies and procedures when handling operational tasks and incidents. 
  • Suggest and implement improvements to operational processes and monitoring practices. 
  • Contribute to technical diagrams, documentation, and runbooks for system reliability. 
 
  • Learning & Growth 
  • Expand expertise in cloud services (Azure, AWS, or GCP) and container platforms (EKS, ECS, AKS). 
  • Build proficiency with observability and monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios). 
  • Develop scripting and automation skills using Python, Bash, PowerShell, or similar. 
  • Participate in planning discussions by contributing technical input on system stability and reliability. 
What you'll need to be successful in this role:
  • BS in Computer Science, Information Systems, or related field (or equivalent experience). 
  • 2-4 years of experience in site reliability engineering, DevOps, or cloud operations. 
  • Experience with cloud platforms (Azure or AWS), including services such as AKS, ECS/EKS, Functions/Lambda, S3, and Blob storage. 
  • Proficiency with infrastructure-as-code and automation (Terraform, Ansible, YAML, Python, Bash, PowerShell). 
  • Strong Linux engineering skills; working knowledge of Windows administration. 
  • Experience supporting production environments and participating in on-call rotations. 
  • Familiarity with web servers and middleware (Nginx, Apache Tomcat). 
  • Experience with CI/CD tools (GitLab, Git, or similar). 
  • Strong written, oral, and interpersonal communication skills. 
Preferred Qualifications 
  • Experience with monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios). 
  • Knowledge of performance analysis and system vulnerability remediation. 
  • Cloud certification (AWS or Azure) preferred. 
  • Familiarity with restaurant industry SaaS platforms and customer-facing applications. 
R365 Team Member Benefits & Compensation
  • This position has a salary range of $98,583-$138,016 annually. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
  • Comprehensive medical benefits, 100% paid for employee
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
 
#BI-Remote
Internal Employees - R365 is committed to growing talent from within.  If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement.  Reach out to your People Business Partner if you have questions.
 

DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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