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Remote Intake Jobs in Rehoboth, MA (NOW HIRING)

Guidelight Health

Admissions Coordinator

Boston, MA · Remote

$21 - $28.50/hr

Director, Central Intake Department/Location: Remote but we are only considering candidates in EST. FLSA Status: Exempt Guidelight Health provides insurance-based intermediate levels of care that are ...

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Remote Intake information

See Rehoboth, MA salary details

$30.8K

$44.2K

$83K

How much do remote intake jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote intake in Rehoboth, MA is $44,151.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $42,800.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Remote Intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the Remote Intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a Remote Intake job?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What job categories do people searching Remote Intake jobs in Rehoboth, MA look for? The top searched job categories for Remote Intake jobs in Rehoboth, MA are:
What cities near Rehoboth, MA are hiring for Remote Intake jobs? Cities near Rehoboth, MA with the most Remote Intake job openings:
Remote Intake jobs near you

Litigation Operations Senior Consultant, Projects & Technology - Remote

CSAA

Carolina, RI • Remote

Full-time

Retirement

Posted 14 days ago

Job description

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Litigation Operations Senior Consultant, Projects & Technology - Remote

Requisition Number

R7823 Litigation Operations Senior Consultant, Projects & Technology - Remote (Open)

Location

California - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Litigation Operations Senior Consultant, Projects & Technology - Remote!

Your Role: Working under limited direction from Litigation leadership, the Litigation Operations Senior Consultant, Projects & Technology oversees key areas of the legal operations function. This role owns moderately complex initiatives, supporting department and division priorities while contributing to process improvement and change management efforts.

Your Work:

Essential Functions / Principal Responsibilities

  • Manages litigation project portfolio, triaging litigation ideas received via division intake, updating SharePoint and Jira according to company and division expectations through resolution.
  • Applies project management and change management concepts to drive adoption of new processes, tools, and workflows.
  • Identifies operational gaps, risks, and improvement opportunities, implementing practical solutions.
  • Drives and facilitates the adoption of new and updated processes, workflows, tools, and vendor solutions to support consistent implementation and effective daytoday use.
  • Communicates effectively with attorneys, legal staff, litigation leadership, vendors, and business partners while safeguarding confidentiality.
  • Schedules, prepares agendas for, and facilitates meetings related to projects and project portfolio management.
  • Prepares reports, analyses, and presentations for leadership audiences.

Primary Responsibilities - Litigation Operations

  • Partners with Claims Law and Subrogation Law leadership to facilitate discovery, document business needs, and translate operational requirements into actionable project, process, technology, and change initiatives.
  • Coordinates project management activities across litigation operations, including facilitating monthly project meetings, tracking progress, helping prioritize work, and identifying and resolving roadblocks.
  • Partners with internal stakeholders such as IT, strategic sourcing, facilities, finance, and other business functions to support cross-functional initiatives.
  • Leads key litigation operations projects directly.

Required Experience, Education and Skills

  • Bachelor's degree in a related field, or an equivalent combination of education and relevant experience.
  • Typically, a minimum of 8 years of relevant legal, legal operations, or litigation operations experience.
  • 3-4 years of people leadership or supervisory experience.
  • Demonstrated experience managing operational functions and supporting cross-functional initiatives.
  • Advanced knowledge of legal concepts, terminology, and procedures relevant to legal or litigation support functions.
  • Strong understanding of law office and litigation office administration, facilities management, budgeting, purchasing, and legal technology.
  • Working knowledge of legal operations, litigation operations, project management, financial management, and process improvement concepts.
  • Demonstrated ability to manage people, prioritize competing demands, and operate with limited direction.
  • Proven ability to analyze issues, develop solutions, and support implementation.
  • Strong interpersonal, written, and verbal communication skills.
  • Proficiency with Microsoft Word, Excel, and matter or case management systems; ability to prepare reports and analyses.
  • Ability to lead meetings and collaborate across functions

What would make us excited about you?

  • Litigation operations experience within a law firm, staff counsel organization, or insurance company.
  • Experience supporting attorneys, paralegals, and legal support staff in a litigation environment.
  • Paralegal certification or other relevant professional certifications.
  • 3-4 years of people leadership or supervisory experience.
  • Change management, project management and/or process improvement certification.
  • Experience preparing presentations and documenting workflows using PowerPoint or similar tools.
  • Knowledge of change management or project management methodologies.
  • Experience supporting multiple law offices or geographically dispersed teams.
  • Experience leading moderately complex projects involving multiple stakeholders.
  • Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)
  • Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
  • Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
  • Travels as needed for role, including divisional / team meetings and other in-person meetings
  • Fulfills business needs, which may include investing extra time, helping other teams, etc

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

#LI-SD1

The national average salary range for this position is $80,865.00-$89,850.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $80,865.00-$107,900.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay.This job posting will be unposted on Fri, 24 Jul 2026.

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