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Remote Intake Jobs in Haverhill, MA (NOW HIRING)

Zinier

Customer Support Associate (Remote)

Boston, MA · Remote

$18 - $24.50/hr

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... Own the customer support experience by managing tickets from intake through resolution while ...

Homeworks Energy

HVAC Service Coordinator

Woburn, MA · Remote

$20 - $27/hr

... fully remote role that requires an efficient home office environment. Job Summary: The Service Coordinator is responsible for office support of the HVAC service department, including call intake ...

Oscar Health

Product Designer, Marketplace

Boston, MA · Remote

$123K - $161K/yr

... of designing complex intake systems, enrollment platforms, or CRM tooling. You can work ... This is a remote position, open to candidates who reside in: Boston, MA. You will be fully remote ...

Talkiatry

Psychiatrist

Boston, MA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist

Manchester, NH · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist

Nashua, NH · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

SmithRx

Business Systems Analyst

Boston, MA · On-site +1

Own the end-to-end Jira intake process, evaluating new requests, resolving ambiguity, assessing ... S. Remote Zone A includes the following locations: * San Francisco Bay Area - California * Metro ...

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Showing results 21-40

All JobsIntake JobsRemote Intake JobsRemote Intake Jobs in Haverhill, MA

Remote Intake information

See Haverhill, MA salary details

$32.4K

$46.4K

$87.2K

How much do remote intake jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote intake in Haverhill, MA is $46,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $44,900.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a remote intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the remote intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a remote intake?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Haverhill, MA?

The most popular types of Intake jobs in Haverhill, MA are:

What are popular job titles related to Remote Intake jobs in Haverhill, MA?

For Remote Intake jobs in Haverhill, MA, the most frequently searched job titles are:

What cities near Haverhill, MA are hiring for Remote Intake jobs?

Cities near Haverhill, MA with the most Remote Intake job openings:

Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Haverhill, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,371 per year, or $22.3 per hour.

Customer Support Associate (Remote)

Zinier

Boston, MA • Remote

$18 - $24.50/hr

Full-time

Re-posted 2 days ago

Job description

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.

What we are looking for

Are you passionate about solving technical problems and helping customers succeed? Zinier is looking for a customer-focused, technically curious Technical Support Engineer to join our growing global support team.

In this role, you'll partner closely with customers to troubleshoot issues, resolve platform challenges, and deliver a strong support experience across Zinier's products. You'll work cross-functionally with Engineering, Product, Professional Services, and Customer Success teams to investigate issues, drive resolutions, and improve the overall customer experience.

We're looking for someone who enjoys digging into problems, identifying root causes, and balancing technical troubleshooting with strong communication and customer empathy. The ideal candidate is resourceful, collaborative, detail-oriented, and comfortable working in a fast-paced SaaS environment supporting enterprise customers.

Where the role is located
Anywhere in the US; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).

What the role offers

  • Own the customer support experience by managing tickets from intake through resolution while meeting SLA expectations
  • Troubleshoot complex issues across workflows, configurations, integrations, and Zinier platform functionality
  • Partner cross-functionally with Product, Engineering, Professional Services, and Customer Success teams to resolve customer challenges
  • Drive continuous improvement by identifying recurring issues, root causes, and opportunities to improve support operations and workflows
  • Develop product expertise and become a subject matter expert (SME) across key platform areas and customer use cases
  • Create and maintain documentation including knowledge base articles, troubleshooting guides, and support playbooks
  • Support critical customer operations through escalation handling and occasional on-call support coverage
  • Work with global enterprise customers across industries including utilities, telecom, manufacturing, and field service

    What you'll bring to the role

    • 2-5 years of experience in technical support, application support, or customer-facing SaaS support roles
    • Strong troubleshooting skills with the ability to investigate issues methodically and communicate clearly
    • Customer-first mindset with strong organization, responsiveness, and attention to detail in fast-paced environments
    • Technical fluency with enterprise software, web applications, APIs, integrations, mobile platforms, or cloud technologies
    • Experience with support tools such as Jira, Zendesk, Freshdesk, ServiceNow, or similar ticketing platforms
    • Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences
    • Collaborative approach working cross-functionally with Engineering, Product, and customer-facing teams
    • Comfort operating in startups with evolving priorities, shifting workflows, and high-growth environments
    • Flexibility for occasional on-call support or after-hours escalation coverage as needed
    • Bachelor's degree preferred in Computer Science, Engineering, Information Systems, or related fields, or equivalent practical experience
    • Be Hungry. Be Humble. Be Honest. And Hustle.



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