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Remote Intake Specialist Jobs in Virginia (NOW HIRING)

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

Remote Customer Service Representative | Client Success Specialist | Work From Home Company: Globe Life AO Location: 100% Remote (United States) Help Clients. Build Relationships. Grow Your Career.

ICF

Data and Quality Manager- REMOTE

Reston, VA · Remote

Coordinate with legal, operations, intake, psychosocial, language services, and pro bono teams to ... Reporting Specialists, and Quality Specialists. * Provide leadership and guidance to staff ...

New

XACT

Customer Service Specialist - VA

Richmond, VA · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

ABB

Product Manager

Mechanicsville, VA · On-site +1

We are seeking an experienced traction equipment specialist to join our product management team at ... Accountable for customer acquisition and order intake together with the sales and global product ...

ABB

Product Manager

Mechanicsville, VA · On-site +1

We are seeking an experienced traction equipment specialist to join our product management team at ... Accountable for customer acquisition and order intake together with the sales and global product ...

ABB

Product Manager

Mechanicsville, VA · On-site +1

We are seeking an experienced traction equipment specialist to join our product management team at ... Accountable for customer acquisition and order intake together with the sales and global product ...

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All JobsIntake Specialist JobsRemote Intake Specialist JobsRemote Intake Specialist Jobs in Virginia

Remote Intake Specialist information

What is a remote intake specialist?

A Remote Intake Specialist is responsible for gathering and processing client or patient information for a company, typically in healthcare, legal, or customer service industries. They conduct initial screenings, verify details, and ensure accurate documentation. Working remotely, they communicate via phone, email, or online platforms to collect necessary data. Strong communication, attention to detail, and organizational skills are essential for this role.

What are the typical daily responsibilities of a remote intake specialist?

As a Remote Intake Specialist, your daily responsibilities often include reviewing inbound referrals or inquiries, collecting and verifying client or patient information, entering data into secure digital systems, and communicating with clients or colleagues via phone, email, or chat. You may also coordinate initial appointments, clarify documentation requirements, and follow up on incomplete records. Much of your work is self-directed, and you’ll frequently interact with other team members such as case managers, healthcare providers, or administrative staff. This collaborative, detail-oriented workflow helps ensure accurate and efficient onboarding of clients or patients into company services.

What are the key skills and qualifications needed to thrive in the remote intake specialist position, and why are they important?

To thrive as a Remote Intake Specialist, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by a high school diploma or higher education. Familiarity with CRM software, electronic health record (EHR) systems, and secure data entry platforms is commonly required. Excellent verbal and written communication, problem-solving, and the ability to work independently are valuable soft skills for this role. These abilities enable you to efficiently gather and process client or patient information while maintaining accuracy and professionalism in a remote work environment.

What are the most commonly searched types of Intake Specialist jobs in Virginia?

The most popular types of Intake Specialist jobs in Virginia are:

What are popular job titles related to Remote Intake Specialist jobs in Virginia?

For Remote Intake Specialist jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Intake Specialist jobs in Virginia look for?

The top searched job categories for Remote Intake Specialist jobs in Virginia are:

What cities in Virginia are hiring for Remote Intake Specialist jobs?

Cities in Virginia with the most Remote Intake Specialist job openings:

Remote Intake Specialist jobs near you
Infographic showing various Remote Intake Specialist job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution.

Remote CSR Agent Entry Level

AO Globe Life

Norfolk, VA • On-site, Remote

$14 - $19/hr

Full-time

Medical, Life

Posted 27 days ago

Key responsibilities

  • Meet with clients virtually using Zoom and phone to provide customer service and support.

  • Guide clients through the enrollment process and explain benefit options.

  • Maintain accurate client records and follow up on client questions and needs.

Job description

Remote Customer Service Representative | Client Success Specialist | Work From Home
Company: Globe Life AO
Location: 100% Remote (United States)
Help Clients. Build Relationships. Grow Your Career.
Looking for a work-from-home career where you can make a meaningful impact while enjoying flexibility, professional development, and long-term growth?
Globe Life AO is seeking motivated individuals to join our team as Remote Customer Service Representatives / Client Success Specialists. In this fully remote role, you'll work with current and prospective clients through scheduled Zoom and phone appointments, provide exceptional customer service, explain benefit options, and help clients make informed decisions about protecting their financial future.
Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, administration, or sales, we'll provide the training and mentorship you need to succeed.
• No Previous Insurance Experience Required
• No Cold Calling - Clients Request Information
• Full Training & Mentorship Provided
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Guide new clients through the enrollment process.
  • Provide outstanding customer service and ongoing client support.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Develop personalized solutions based on each client's needs.
  • Respond promptly to client questions and follow up as needed.
  • Maintain accurate client records and documentation.
  • Participate in weekly coaching, mentorship, and leadership development.
  • Build long-term client relationships through trust, professionalism, and exceptional service.
Why Join Globe Life AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your lifestyle and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped earning potential.
🎓 Comprehensive Training & Mentorship
Receive virtual onboarding, one-on-one coaching, licensing guidance, and continuous professional development.
🤝 Union Representation
OPEIU Local 277 representation supporting eligible team members.
♥ Comprehensive Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
Incentive Travel & Recognition
Top performers may qualify for company-sponsored leadership conferences, recognition events, and incentive trips.
What We're Looking For
  • Strong communication and active listening skills.
  • Customer-focused mindset with a passion for helping others.
  • Positive attitude and willingness to learn.
  • Self-motivated, dependable, and organized.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.

Customer service, client success, retail, hospitality, healthcare, banking, education, military, administrative, or sales experience is welcomed but not required.
Why Globe Life AO?
For more than 70 years, Globe Life AO has helped protect working families by providing life, accident, and supplemental health insurance benefits across North America.
Our mission is simple:
Protect Every Child. Serve All Working People.
We're committed to developing people from within by providing the mentorship, training, and opportunities needed to build rewarding long-term careers.
Interview Process
All interviews are conducted virtually through Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Get Started?
If you're looking for a work-from-home customer service career where you can help others, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your journey with Globe Life AO.Globe Life AO
Work From Home. Help Families. Build Your Future.

Apply