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Remote Insurance Call Center Jobs in Reno, NV (NOW HIRING)

Sacramento, CA * United States - Remote Responsibilities * Collecting, synthesizing, and ... The firm partners with utilities, commercial, industrial, data center, and government clients, and ...

Senior Associate, Tax Controversy

Reno, NV · On-site +1

$70K - $133K/yr

Perks/Benefits we offer for full-time team members: - Medical, Dental, and Vision Insurance on the ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Tax Manager

Reno, NV · On-site +1

$121K - $148K/yr

Perks/Benefits we offer for full-time team members: - Medical, Dental, and Vision Insurance on the ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Showing results 41-48

Remote Insurance Call Center information

See Reno, NV salary details

$10

$17

$24

How much do remote insurance call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote insurance call center in Reno, NV is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Reno, NV?

The most popular types of Insurance Call Center jobs in Reno, NV are:

What are popular job titles related to Remote Insurance Call Center jobs in Reno, NV?

For Remote Insurance Call Center jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Call Center jobs in Reno, NV look for?

The top searched job categories for Remote Insurance Call Center jobs in Reno, NV are:

What cities near Reno, NV are hiring for Remote Insurance Call Center jobs?

Cities near Reno, NV with the most Remote Insurance Call Center job openings:

Infographic showing various Remote Insurance Call Center job openings in Reno, NV as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $35,705 per year, or $17.2 per hour.

Demand Side Management Analyst

Qualus

Reno, NV • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Position Overview

Power your future with Qualus in our Engineering department as a Demand-Side Management (DSM) Analyst. The DSM Analyst is responsible for performing analyses involving DSM program evaluation and research for electric and gas utilities and other clients across North America. DSM programs include energy efficiency and demand response (load curtailment) programs and related projects. The scope of work for a DSM Analyst generally requires some collaboration with other DSM Analysts, Data Scientists and/or Engineers, and may include team leader roles for candidates who have leadership capabilities and interests.

Work Locations:

  • Reno, NV 
  • Sacramento, CA
  • United States - Remote
Responsibilities
  • Collecting, synthesizing, and translating information from varied sources into cohesive findings and results
  • Producing quantitative analysis
  • Conducting technical interviews to obtain data needed to complete analytical tasks
  • Provide written explanations of analysis results that effectively communicate the basis for the results, the meaning of the results, and the implications of the results
  • Communicate analytical approaches, results, and implications, through presentations and meetings
  • Provide recommendations to assist clients with improving analytical results
  • Proactively check own work (data, analysis, writing) for accuracy and make corrections as needed
  • Provide guidance and direction to less experienced analysts
Minimum Qualifications
  • Master's degree or higher, preferably in the sciences, economics, statistics, mathematics, or a related field.
  • At least 2 years of applicable experience.
  • 5+ years of experience may be considered for Senior-Level roles
  • Proficiency in Microsoft Excel and other Microsoft Office applications for reporting.

#LI-JS1

Benefits & Compensation

Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.

Company Overview

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,800 professionals, with offices throughout the U.S. and Canada.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.

Employment Type: FULL_TIME