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Remote Insurance Call Center Jobs in Appleton, WI

ThedaCare

Accounts Receivable Specialist - Remote

Neenah, WI · On-site +1

$20.75 - $27.50/hr

Communicates with insurance and other payers, patients, guarantors, family members, and/or other ... CIN 3 Neenah Center - Appleton,Wisconsin Overtime Exempt: No Worker Shift Details: Days

Bellin

Application Analyst - ClinDoc

Green Bay, WI · On-site +1

Remote / Hybrid options available. 1920 Libal St, Green Bay, WI 54301 Shift Hours: 1.00 FTE (40 ... call The Application Analyst works under general direction to gather and analyze data, and make ...

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$10

$16

$24

How much do remote insurance call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote insurance call center in Appleton, WI is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Appleton, WI? For Remote Insurance Call Center jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Appleton, WI look for? The top searched job categories for Remote Insurance Call Center jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Insurance Call Center jobs? Cities near Appleton, WI with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Sales Representative, Inbound Remote

Sales Representative, Inbound Remote

Liberty Mutual

Appleton, WI • Remote

$55K - $75K/yr

Full-time

Posted 7 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

46th of 259 rated insurance

Job description


Description
Apply Today – Training Classes Begin June and July 2026!
 
Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.
 

Key Date:

  • Unlicensed Class: June 29, 2026
  • Licensed Class: July 13, 2026
Start your journey with us and build a career where your talent and passion for helping others truly make an impact.
 

As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one.

Plus, you’ll enjoy:

  • Generous earning potential
  • Paid licensing and training opportunities
  • Comprehensive benefits
  • Flexible work arrangements
  • Strong work-life balance
  • And more!

Why Liberty Mutual? 


Pay Details: 

  • Starting base salary is $45K with opportunity for growth + generous commission.
  • Average first year earnings range from $55K-$75K through a combination of base salary and generous commission.
  • Top Performing Agents in their second year and onward, can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available to candidates based in the states of Michigan, Wisconsin, and Indiana. Applicants must reside within these specified locations to be considered for this role.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. 

Job Details

As an Inbound Sales Representative, you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.

You’d be a great fit if you are:  

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.  

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. 

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. 

A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. 

Position Details:

From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

  • Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
  • Comprehensive medical benefits from Day 1.
  • No cold calls, all incoming warm leads.
  • Opportunities for rewards and recognition.
  • Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a
    minimum of 12 months before consideration for another shift.
  • All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service
Qualifications
  • 2-3 years sales experience preferred. 2 years of sales/service-related work experience required.
  • Strong, engaging interpersonal and persuasion skills needed to close sales.
  • Ability to communicate well to both prospects and customers.
  • Excellent analytical, decision-making and organizational skills.
  • Strong typing capabilities and PC proficiency.
  • Property and Casualty License required after hire.
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.  
Fair Chance Notices  

  • California 
  • Los Angeles Incorporated 
  • Los Angeles Unincorporated 
  • Philadelphia 
  • San Francisco 

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Social media

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