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Remote Insurance Account Manager Jobs in Toronto, ON

LexisNexis

Legal Account Manager

Toronto, ON · On-site +1

CA$137K - CA$187K/yr

Experience in areas such as innovation, legal operations, knowledge management, or practice ... Strong organizational skills and ability to operate independently in a remote or hybrid environment

RELX

Legal Account Manager

Toronto, ON · On-site +1

CA$137K - CA$187K/yr

Experience in areas such as innovation, legal operations, knowledge management, or practice ... Strong organizational skills and ability to operate independently in a remote or hybrid environment

Process Street

Account Executive (Remote)

Toronto, ON · Remote

Maintain accurate CRM records and pipeline hygiene * Collaborate with Customer Success on handoffs ... Generous health insurance for US employees and their families. * Equity for all full-time roles.

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All JobsInsurance Account JobsRemote Insurance Account Manager JobsRemote Insurance Account Manager Jobs in Toronto, ON

Remote Insurance Account Manager information

What are the key skills and qualifications needed to thrive as a remote insurance account manager, and why are they important?

To thrive as a Remote Insurance Account Manager, you need a comprehensive understanding of insurance products, strong sales acumen, and typically a state insurance license. Familiarity with customer relationship management (CRM) software, digital communication platforms, and policy management systems is essential. Outstanding organization, self-motivation, and effective virtual communication skills help build client trust and manage accounts remotely. These skills and qualifications ensure you can efficiently serve clients, meet sales targets, and maintain high-quality service in a virtual environment.

What is a remote insurance account manager?

A Remote Insurance Account Manager is a professional who oversees insurance accounts and client relationships while working from a location outside of a traditional office, usually from home. They are responsible for managing client portfolios, addressing inquiries, processing policy renewals, and ensuring customer satisfaction through virtual communication channels. This role typically uses digital tools to handle documentation, meetings, and policy updates. Remote Insurance Account Managers must have strong communication, organizational, and customer service skills, as well as knowledge of insurance products and regulations.

What is the difference between Remote Insurance Account Manager vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Account ManagerRemote Insurance Customer Service Representative
CredentialsLicenses, insurance certifications, experience in account managementBasic insurance knowledge, customer service skills, sometimes licensing
Work EnvironmentIndependently managing client accounts, sales, and renewalsHandling customer inquiries, policy info, and claims support
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, call centers, agencies
Search & Comparison IntentManaging accounts, sales, client retentionCustomer support, policy info, claims assistance

The main difference is that Remote Insurance Account Managers focus on managing client accounts, sales, and renewals, requiring specific licenses and experience. In contrast, Remote Insurance Customer Service Representatives primarily handle customer inquiries and support, often with less specialized credentials. Both roles are vital in the insurance industry but serve different functions within the customer lifecycle.

How does a remote insurance account manager typically collaborate with underwriters and clients to ensure smooth policy servicing?

As a Remote Insurance Account Manager, you'll regularly coordinate with underwriters to clarify risk details, address policy changes, and ensure compliance with carrier guidelines. Communication is primarily conducted through email, video calls, and secure client portals, requiring strong organizational and digital communication skills. You'll also serve as the main point of contact for clients, guiding them through renewals, endorsements, and claims, while proactively resolving issues to maintain high client satisfaction. Effective remote collaboration tools and time management are key to managing multiple accounts efficiently.
What job categories do people searching Remote Insurance Account Manager jobs in Toronto, ON look for? The top searched job categories for Remote Insurance Account Manager jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Remote Insurance Account Manager jobs? Cities near Toronto, ON with the most Remote Insurance Account Manager job openings:
Remote Insurance Account Manager jobs near you
Infographic showing various Remote Insurance Account Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Legal Account Manager

LexisNexis

Toronto, ON • On-site, Remote

CA$137K - CA$187K/yr

Full-time

Re-posted 2 days ago

LexisNexis rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

187th of 485 rated business services

Job description

Are you a former practicing lawyer ready to shape the future of legal services through innovation, AI, and commercial strategy?

Do you enjoy partnering with senior leaders in law firms to drive measurable business outcomes and transform how legal work gets done?

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role
This role is ideal for a legally trained professional who wants to apply law firm experience in a strategic, client-facing capacity. You will partner with large law firms to modernize practice delivery, leverage AI responsibly, and deliver measurable commercial outcomes. Working consultatively, you will build trusted relationships and drive growth across a portfolio of strategic customers.

Responsibilities

  • Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers) including major strategic customers

  • Build trusted relationships with senior decision-makers, including partners, innovation teams, and C-suite leaders

  • Lead consultative, insight-driven engagements to align customer priorities with tailored solutions

  • Develop deep understanding of customer business models, financial drivers, and legal workflows to inform growth strategies

  • Drive adoption of new approaches and solutions within complex law firm environments

  • Consistently meet or exceed revenue, pipeline, and activity targets through disciplined execution

  • Design and negotiate customized, multi-product offerings addressing complex client needs

  • Deliver executive-level presentations demonstrating ROI, value realization, and strategic impact

Requirements

  • Law degree with 4+ years of practice experience in a law firm environment with 50+ lawyers

  • Experience in areas such as innovation, legal operations, knowledge management, or practice management is beneficial

  • Proven ability to influence senior stakeholders and drive adoption of new approaches within complex organizations

  • Experience supporting revenue growth, client retention, or strategic initiatives

  • Comfort discussing commercial outcomes and guiding customers toward decisions

  • Working knowledge of generative AI and ability to apply concepts in client conversations

  • Strong organizational skills and ability to operate independently in a remote or hybrid environment

  • Ability to translate technical innovation into clear business value and measurable client outcomes

Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

Primary Location Base Pay Range: Canada - Toronto (Yonge St) $85,800 - $135,800 (CAD) and Total Target Cash Range for primary location in Ontario is 145,600 - 195,600 (CAD). Base Pay Range in Ontario: $80,500 - $130,500 (CAD) and Total Target Cash Range is $137,500 - $187,500 (CAD). Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This posting is for an existing vacancy. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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