2

Remote Inmate Call Monitoring Jobs in Itasca, IL

Docket Specialist, Litigation

Chicago, IL · On-site +1

$70K - $90K/yr

This is a remote role with flexibility to work from home, aligned to a Dentons office location. The ... Monitor cases with the use of various online resources. Handle all inquiries from attorneys ...

Docket Specialist, Litigation

Chicago, IL · On-site +1

$70K - $90K/yr

This is a remote role with flexibility to work from home, aligned to a Dentons office location. The ... Monitor cases with the use of various online resources. Handle all inquiries from attorneys ...

We are looking for agents available to work the following shifts: 12:00pm - 9:00pm CT (remote) You ... Effective pipeline management which requires monitoring and tracking leads through each stage of ...

Associate, Paid Social

Chicago, IL · Remote

$50K - $85K/yr

For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance ... While this is a remote position, we are a global company and are looking for applicants located in ...

The ideal candidate thrives in a remote environment, demonstrates strong communication skills, and ... Monitor the real estate market, competitive landscape, and legislative changes to refine outreach ...

Account Executive - Chicago, IL

Chicago, IL · On-site +1

$65K - $180K/yr

The ideal candidate thrives in a remote environment, demonstrates strong communication skills, and ... Monitor the real estate market, competitive landscape, and legislative changes to refine outreach ...

Remote work Job Id: 53794 National Account Manager - C-Store West At Bel, we are not just a company ... Monitor competitive activity and provide insights to inform business decisions Contribute to ...

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... Knowledge of AML and Financial Crimes processes, including transaction monitoring, sanctions ...

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... Knowledge of AML and Financial Crimes processes, including transaction monitoring, sanctions ...

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... Knowledge of AML and Financial Crimes processes, including transaction monitoring, sanctions ...

Showing results 41-60

Remote Inmate Call Monitoring information

See Itasca, IL salary details

$7

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote inmate call monitoring in Itasca, IL is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $16.88 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What cities near Itasca, IL are hiring for Remote Inmate Call Monitoring jobs?

Cities near Itasca, IL with the most Remote Inmate Call Monitoring job openings:

Infographic showing various Remote Inmate Call Monitoring job openings in Itasca, IL as of August 2026, with employment types broken down into 81% Full Time, 9% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,431 per year, or $15.6 per hour.

RN Transitional Care Navigator (Population Health) - Chronic and Complex Care Management Program ...

Arlington Heights, IL • Remote

Endeavor Health
Health Care and Social Assistance • 10K+ employees

$40.45 - $62.70/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Endeavor Health rating

7.0

Company rating: 7.0 out of 10

Based on 403 frontline employees who took The Breakroom Quiz


Job description

Hourly Pay Range:

$40.45 - $62.70 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Position: Transitional Care Navigator
  • Location: Arlington Heights
  • Full Time: 40 hours/week
  • Hours: Monday-Friday, 8:00a-4:30p
  • 2 days onsite required and 3 days remote optional. Weekend and holiday required per rotation. Remote optional for weekend and holiday coverage.


A Brief Overview:
The RN Transitional Care Navigator (Population Health) is responsible for the case management, care coordination management, and utilization management of his/her population of patients across multiple care levels and settings. Serves as a catalyst to promote patients understanding their diagnosis, treatment options, and available resources and ensure that they are connected with the optimal resources across the continuum of care. This role will coordinate and facilitate smooth and safe care transitions while ensuring quality cost-effective patient outcomes. Serves as a liaison between their patient population and all other providers. Will be responsible for key metrics of success, which include improving the overall cost of care, length of stay optimization, reduction in excess days, reduction in SNF utilization and improvement in SNF care transitions, reduction in 30-day readmission rate and ED utilization.
What you will do:

  • Guides high-risk patient and family through the health system from diagnosis, testing, treatment and follow-up care to assist patients with navigating the continuum of care. Eliminates barriers to patient's access to health care services and facilitates continuity of care/care coordination.
  • Establishes and documents an individualized plan of care for assigned patients using evidence-based treatment guidelines considering the patients individual health goals with a focus on wellness, health management, disease prevention and chronic disease management.
  • Partners with the healthcare team to ensure clinical decision-making, implementation of recommendations, and discharge planning are timely and appropriate.
  • Performs daily coordination between multiple departments, multi-disciplinary team, medical clinics, and community outreach to gain knowledge of patient, assure patient safety, smooth transitions of care, and manage utilization and total cost of care.
  • Acts as advisor/educator by partnering with social work in providing emotional support including goals of care and counseling. Provides and/or arranges clinical education including medication management, community resources, financial resources, and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.
  • Facilitates appointments for appropriate consultations and support services within established protocols
  • Completes Utilization Management for assigned patients.
    a) Applies Milliman Care Guidelines (Indicia) criteria to monitor appropriateness of admissions and continued stays and documents findings based on Department standards.
    b) Monitors LOS and ancillary resource use on an ongoing basis. Takes actions to achieve continuous improvement in both areas.
  • May need to travel to visit the patient at home from time to time.
  • Available to his/her assigned patient population and participates as part of a call coverage structure.
  • Participates in the collection and analysis of data to identify under/over utilization; improve resource consumption; promote potential reduction in cost; and enhance quality of care consistent with organization strategic goals and objectives.

What you will need:

  • Bachelors Degree Healthcare Administration Required
  • Bachelors Degree Nursing Preferred
  • 3 Years Minimum three (3) years of utilization review, discharge planning, case management or disease management preferred. And
  • Nursing experience in home services, ambulatory services working with high-risk patients beneficial. And
  • 2 Years 2+ years of clinical nursing experience preferred
  • Adheres to and practices in alignment with contemporary standards of care as established by leading professional organizations, including but not limited to the American Academy of Ambulatory Care Nursing (AAACN), the American Case Management Association (ACMA), and the Case Management Society of America (CMSA).
  • Interacts with and contributes to professional development of peers and other health care providers as colleagues. Shares knowledge and provides feedback with peers to contribute to an environment supportive of clinical education.
  • Knowledge of InterQual or MCG criteria preferred
  • Clinical certification, such as case management certification, is beneficial.
  • Able to communicate and work collaboratively with a range of stakeholders and team members
  • Knowledge of community resources
  • Experience with Microsoft Office Suite
  • Strong interpersonal and oral communication skills
  • Strong computer and data entry skills
  • Experience with Electronic Medical Record (EMR) platform preferred
  • Proven leadership skills
  • Ability to work independently, setting priorities to coordinate care plan efficiently
  • Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Required And
  • BLS - Basic Life Support (CPR and AED) - American Heart Association (AHA) Preferred
  • Clinical certification, such as case management certification, ambulatory care nursing certification Preferred

Benefits (for full and part-time positions):

  • Premium pay for eligible employees
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor


What Endeavor Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom