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Remote Inmate Call Monitoring Jobs in Itasca, IL

VOIP Lead Engineer - Chicago

Chicago, IL · Remote

$150K - $160K/yr

Lead VoIP / Unified Communications Engineer Chicago, IL - Onsite Base Salary: $150K-$160K No Remote ... The environment includes enterprise voice, VoIP PBX, SIP trunking, Call Center technologies, e911 ...

Support key prospects from first call through to broader program implementation and ongoing success ... remote monitoring and customer success services * Rail industry experience preferred * Demonstrated ...

Support key prospects from first call through to broader program implementation and ongoing success ... remote monitoring and customer success services * Rail industry experience preferred * Demonstrated ...

Senior Site/Civil Engineer

Chicago, IL · On-site +1

$125K - $160K/yr

However for the right candiate, this would be a remote position. Joining the power team at GFT ... Monitor projects productivity, quality, and progress * Monitor and resolve technical issues in a ...

Hybrid Pharmacist - Retail/Remote (East TN)

IL · On-site +1

$59.25 - $71.25/hr

Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro ... processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory ...

Showing results 21-40

Remote Inmate Call Monitoring information

See Itasca, IL salary details

$7

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote inmate call monitoring in Itasca, IL is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $16.88 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What cities near Itasca, IL are hiring for Remote Inmate Call Monitoring jobs?

Cities near Itasca, IL with the most Remote Inmate Call Monitoring job openings:

Infographic showing various Remote Inmate Call Monitoring job openings in Itasca, IL as of August 2026, with employment types broken down into 81% Full Time, 9% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,431 per year, or $15.6 per hour.

Federal Cloud Vulnerability Management Analyst (US REMOTE)

Chicago, IL • On-site, Remote

Motorola Solutions, Inc.
Technology, Communication and Media • 10K+ employees

$110K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz


Job description

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The Product & Services Cybersecurity Team is accountable for advising and guiding our development organizations in securing our customer-facing products and services. We are a team of security architects, software security engineers, and security solutions engineers. We are passionate about what we do as it is a job like no other. This is an opportunity for you to use user cybersecurity skills to protect the people that protect us. Our customers are first responders. Fire, police, and paramedics, 911 call takers and 911 dispatchers. And when we or our loved ones place that 911 call, we become the customer of our customers. We want that call to be answered, and we want the communications between the dispatcher and the first responder to be available. But what if that 911 call center, or the communications link to the responders in the field, were under attack? What if you or your loved ones' call to 911 went unanswered, or they were unable to dispatch paramedics to your location, because they had been taken down by ransomware? This is not just theoretical, it is happening. First responders and 911 call centers are under attack around the globe, and this is a chance to fight back.
About the Team
The Motorola Solutions Federal Cloud (MSFC) Team is accountable for guiding Motorola Solutions platform and application teams through the complex web of sovereign cloud requirements and authorization processes which apply to our products across the globe. Our team directly enables access to new markets for MSI by successfully guiding and governing these processes, via the achievement of various authorizations, successful assessments, and certifications for Motorola Solutions products. This team is both internally and externally facing, and leads interactions with internal Motorola Solutions leadership, as well as external consultants, 3rd party assessors, various customers, and government agencies (both US and international).
Job Description
In this role you will:
  • Manage the monthly vulnerability management/continuous monitoring (ConMon) program for a large, multi-cloud FedRAMP Class D certified and CCCS Medium/Protected B assessed environment
  • Process vulnerability data into a Plan of Actions and Milestones (POAM) and drive completion of POAM with engineering and development teams
  • Liaise with engineering and development teams to complete and improve the continuous monitoring process
  • Generate and manage ConMon metrics for internal and external government agency audiences
  • Interface with incoming government agency customers and collaboratively review ConMon metrics
  • Prepare ConMon artifacts (scans, POAMs, inventories, etc) for annual security assessments
  • Work with team lead to manage incoming FedRAMP 20x ConMon-related changes
  • Onboard new Motorola product teams into continuous monitoring program
  • Improve continuous monitoring processes with automation and AI agents
  • Maintain process documentation

The ideal candidate must demonstrate:
  • Experience related to industry cybersecurity standards in at least one of the following: FedRAMP, NIST 800-53, GovRAMP, TX-RAMP, AZRAMP, ITSG-33 (Canadian Centre for Cyber Security (CCCS)), or Information Security Manual (ISM - Australia)
  • Experience with the following tools:
    • Google Gemini or equivalent LLM tools
    • Wiz
    • Google Workspace
  • Technical knowledge and/or experience in security, networking, systems administration, database administration, architecture or another technical domain
  • Strong written and verbal communication skills
  • Ability to quickly grasp concepts and terminology in security domains including governance, risk management, architecture, compliance, and operations and be able to express them in a clear and concise manner
  • Highest level of integrity in dealing with confidential and sensitive information
  • Proactive approach and enthusiasm for problem identification and solving
  • Ability to work under pressure with minimal supervision and deliver quality results on time
  • Flexible and able to adapt to changing priorities
  • Light coding skills for custom scripting preferred

Target Base Salary Range: $110,000 USD -$120,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Note: Candidate can reside anywhere in the US and MUST be a US Citizen.
#LI-MP2
#LI-REMOTE
Basic Requirements
  • Bachelor's Degree with 4+ years of professional work experience in cybersecurity
  • AND 1+ years of vulnerability management experience
  • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928