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Remote Inmate Call Monitoring Jobs in DeKalb, IL

Remote Inmate Call Monitoring information

See DeKalb, IL salary details

$8

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote inmate call monitoring in DeKalb, IL is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $16.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are popular job titles related to Remote Inmate Call Monitoring jobs in DeKalb, IL? For Remote Inmate Call Monitoring jobs in DeKalb, IL, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in DeKalb, IL look for? The top searched job categories for Remote Inmate Call Monitoring jobs in DeKalb, IL are:
What cities near DeKalb, IL are hiring for Remote Inmate Call Monitoring jobs? Cities near DeKalb, IL with the most Remote Inmate Call Monitoring job openings:

Regional Sales Manager - West

Peerless Industries

Aurora, IL • On-site, Remote

Full-time

Medical, Dental, Retirement, PTO

Re-posted 5 days ago


Job description

Company Description
Peerless-AV® is a leading designer and manufacturer of award-winning audio solutions for over 75 years. Our AV solutions range from interactive kiosks, outdoor displays, video wall mounts and more. You may not know Peerless-AV® by name, but you have likely seen our products in malls, amusement parks, hotels, sport stadiums and/or different restaurant drive-thru.
  • We are leading the industry by providing our customers with standard-setting product quality, service and value.
  • We strive to create a fun work environment throughout the year, not just during the holiday seasons. Employees look forward to our company parties with raffles, contests, lunch and laughs.

Job Description
Seeking a Regional Sales Manager with vast Pro AV Sales Experience to promote, sell, and secure new business by understanding Peerless-AV products and customer needs and by calling on those customers. Develop relationships and business both with established accounts and new opportunities, including dealers, distributors, and distributor customers as indicated on the monthly POS report provided, specifiers, and end-users. Must manage the success of the region to maximize profitable sales growth. Must maximize profitable sales growth of the region. Prepare information or other tasks as may be assigned by sales management. The RSM will be responsible for the following territories: Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Washington, Wyoming, Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Saskatchewan & Yukon.
Qualifications
Education:
  • Bachelor's Degree (preferred)

Experience:
  • At least 5 years in outside sales or related position.

Skills/Abilities:
  • Effective writing skills
  • Excellent communication and listing skills
  • Effective sales presentation skills
  • Self-motivated, high energy, strong work ethic
  • Well-developed people skills
  • Good judgment, positive mental attitude
  • Effective knowledge of the use of computers from remote locations
  • Demonstrated pattern of success in sales career
  • Effective sales management skills
  • Strategic sales planning skills
  • High personal integrity in work and social interactions

ESSENTIAL RESULTS:
  • Effectively service existing accounts and establish new accounts by smart planning and organizing of daily work schedule to call on current and potential sales opportunities.
  • Meet sales objectives of the region.
  • Manage annual expense budget effectively, finishing below budget, as directed.
  • Must demonstrate continual success pursuing and securing new accounts.
  • Keep management informed of all worthy sales contacts by submitting call information each week in Sales and Marketing system.
  • Monitor competition and gather, on an on-going basis, current marketplace information, including pricing, products, new products, delivery schedules, programs, merchandising, and other information that may be helpful.
  • Educate dealer/distributor personnel on our products and how to sell them.
  • Prepare a resourceful annual region sales plan and effectively execute it.
  • Recommend changes to be made in our products, services, and policies to management based on in-field feedback and observations.
  • Resolve customer issues by investigating problems, developing solutions, resolving complaints, and/or preparing reports.
  • Assist in marketing research activity as requested by management.
  • Support other Peerless AV sales people and associates while in the field.
  • Use proper company forms and procedures for all administrative functions.
  • Treat customers, end-users, and Peerless-AV associates with dignity, respect, and good communication.
  • Manage extensive travel (50%) efficiency.
  • Provide strategic counsel to the Director National Accounts, Managing Director, Commercial Sales and VP Sales & Marketing North America & APAC
  • All other duties as assigned.

WORKING CONDITIONS:
  • Professional, business/office setting.
  • Prolonged periods of sitting at a desk and working on a computer (constant computer-based work).
  • Occasionally entering plant/warehouse (can range in temperature, humidity and dust levels).
  • Occasional bending (at knees) or lifting boxes/packages 2-50 lbs.
  • Must be able to wear required safety PPE.

Additional Information
We offer stability, competitive pay, plus outstanding benefits, including Blue Cross Blue Shield PPO health plan with eye and dental care, 401(k) with company match, paid vacation and a friendly, progressive work environment.
All your information will be kept confidential according to EEO guidelines.