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Remote Inmate Call Monitoring Jobs in Chicago, IL

We are looking for agents available to work the following shifts: 8:00a - 5:00p CT (remote) 12:00p ... Effective pipeline management which requires monitoring and tracking leads through each stage of ...

(Remote) Sr. Special Investigator

Des Plaines, IL ยท On-site +1

$91K - $118K/yr

In concert with Fidelity Life, eFinancial is an online and call-center-based insurance agency with ... Monitor and interpret regulatory changes, emerging fraud schemes, and industry trends, translating ...

Marchex (call tracking) * Google Analytics * Universal analytics and GA4 * UTM code implementation ... Remote Working * This position is entirely remote Qualifications * Understanding of and experience ...

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Remote Inmate Call Monitoring information

See Chicago, IL salary details

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How much do remote inmate call monitoring jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote inmate call monitoring in Chicago, IL is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Chicago, IL? The most popular types of Inmate Call Monitoring jobs in Chicago, IL are:
What are popular job titles related to Remote Inmate Call Monitoring jobs in Chicago, IL? For Remote Inmate Call Monitoring jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Chicago, IL look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Inmate Call Monitoring jobs? Cities near Chicago, IL with the most Remote Inmate Call Monitoring job openings:
Sales Development Representative (SDR) IT Cybersecurity

Sales Development Representative (SDR) IT Cybersecurity

Cimcor, Inc.

Merrillville, IN โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 23 days ago


Job description

Summary

The Business Development Representative position is the perfect fit for someone looking for a career in the cybersecurity and IT Software industry. Cimcor, Inc., will provide in-depth training and professional mentoring for all candidates to have success in the Business Development Role as well as the ability for advancement.

In this role, you will report to the Director of Marketing & Communications. The main responsibilities for this role involve interfacing with inbound and outbound prospects, including the qualification and increase of contacts within the early stages of the sales pipeline.

Responsibilities/Essential Duties

  • Call daily from provided prospect lists
  • Collaborate with Sales and Marketing on cold call campaigns
  • Articulate value of CimTrak Integrity Suite line of products and services to prospects
  • Assist Enterprise Account Manager(s) in sales process as needed

Preferred Experience

The ideal candidate would have work history/experience in one of the following areas

  • 1-2 years Business Development/Cold Calling Role
  • 1-2 years B2B Sales or Account Manager
  • 1-2 years in IT Networking or IT Support Role

Desired Skills and Knowledge

  • Strong computer skills, including the ability to effectively communicate via phone and email
  • Self-starter and world-class work ethic
  • High level of interest in Cyber Security
  • Basic understanding of Hubspot or previous experience with other CRM platforms
  • Ability to work and stay productive in a remote/home office environment

Cimcor Offers

  • Base Salary + Commissions
  • Advancement opportunities
  • Paid vacation and holidays

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Work from home if not located near corporate office

Schedule:

  • Monday to Friday
  • Job Type: Full-time

Work Location:

  • Fully Remote or local office

Organization

Cimcor is an industry leader in developing innovative security, integrity, and compliance software solutions. The firm is on the front lines of global corporate, government, and military initiatives to protect critical IT infrastructure and has consistently brought IT integrity innovations to market. Cimcor's flagship software product, CimTrak, helps organizations monitor and protect a wide range of physical, network and virtual IT assets in real-time. The CimTrak Integrity Suite protects your critical files, registry, configuration settings, users, policies, network devices and more from changes, whether malicious or accidental, that can take down your IT infrastructure, threaten critical/sensitive data, or cause non-compliance with regulations such as PCI, HIPAA, CMMC and many more. More information can be found at www.cimcor.com/cimtrak


Employment Type: FULL_TIME