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Remote Inmate Call Monitoring Jobs in Wisconsin (NOW HIRING)

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Remote Inmate Call Monitoring information

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are popular job titles related to Remote Inmate Call Monitoring jobs in Wisconsin?

For Remote Inmate Call Monitoring jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Remote Inmate Call Monitoring jobs?

Cities in Wisconsin with the most Remote Inmate Call Monitoring job openings:

Field Sales Representative

Vanta Diagnostics

Green Bay, WI • Remote

$150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Why Join Vanta Diagnostics?

 Are you looking for a place where your sales talent is recognized, rewarded, and empowered to grow? At Vanta Diagnostics, we believe in investing in our people and creating a culture where driven professionals can thrive. You'll be part of a collaborative, high-performance team that values your unique strengths and supports your career ambitions.

What sets Vanta Diagnostics apart is radical transparency around performance and pay. Our sales comp runs through our best-in-class RCM tool, giving reps real-time insight into pipeline, commissions, and progress toward quota and bonus accelerators. No guessing. No surprises. You always know exactly where you stand, what you've earned, and what it takes to hit the next tier. It's a high-performance sales environment built to reward results, backed by the visibility and support top sales representatives need to win. This is a remote sales roles based in Spokane.

About Vanta Diagnostics:

Vanta Diagnostics is a rapidly growing, CAP- and CLIA-certified national laboratory delivering targeted molecular diagnostics designed to improve both clinical and economic outcomes. Our work empowers healthcare providers with actionable insights that support better decision-making and provide therapies that truly change patients' lives.  Known for our industry-leading turnaround times, we ensure results move quickly from the lab to the provider.

Headquartered in Charleston, South Carolina, Vanta is expanding and actively seeking high-performing sales professionals to join our team. We're looking for individuals who not only excel in their craft, but who also live our core values every day, ethics, service, and a genuine passion for helping providers achieve better outcomes, one patient at a time.

Job Duties:

The Field Sales Representatives will call on relevant medical specialties to promote and educate on our portfolio of products: Wound Care, Senior Care, Urology, Dermatology, Podiatry, Internal Medicine, Infectious Disease among others. This is a high-autonomy, field-based outside sales role for someone who wants to own end-to-end territory and help shape how we grow in the market. Strong communication skills, confidence presenting to clinical teams, and the ability to independently manage a high-activity territory are essential.

  • Assess client needs and present suitable diagnostic solutions to support clinical and operational needs.
  • Successfully develop and manage a territory plan that has you at or above targeted goals.
  • Actively engage with company training, sales tools, and management.
  • Maintain effective and regular communication with all staff members in an office or healthcare facility.

Requirements

  • Bachelor's degree in business/marketing preferred, High School diploma required.
  • Familiarity with specialties such as Senior Care/LTC, Wound Care, Urology, Podiatry, Dermatology and Internal Medicine settings.
  • Minimum of 6+ months of Diagnostics sales selling experience to providers.
  • Proven ability to self-source leads and close new business.
  • Highly organized and comfortable working independently in a field-based role.
  • Strong long-term relationship-building skills.
  • Valid driver's license and ability to maintain a clean driving record in compliance with company and insurance standards.
  • Reliable personal vehicle available for business use.
  • Ability to travel frequently within the assigned territory, including occasional regional travel as needed.
  • Required residence in territory geography where we are hiring.
  • Willingness to undergo regular drug screenings as per customer/medical facility requirements.

Benefits

The annual base pay for this position ranges from $70,000 to $90,000. Plus, Uncapped Quarterly Bonus. First Year on Target Earnings: $130,000-$150,000 (uncapped). Second Year on Target Earnings: $150,000 + (Uncapped). The Company maintains highly competitive, performance-based compensation programs. In specific locations, the pay range may vary from the range posted.

Along with competitive pay, as a full-time Vanta Diagnostics employee, you are eligible for the following benefits:

  • Medical plans start day one of hire with 2 medical coverage tiers to choose from (HDHP & PPO)
  • Vision & Dental Insurance on day one
  • Car allowance, cell phone stipend and monthly spending on approved expenses
  • HSA, FSA, and Dependent Care Flexible Spending Accounts (DCFSA) available
  • HRA Reimbursement program for all HDHP enrolled employees
  • 401(k) with employer match
  • Company paid Basic Life, AD&D, short term disability (STD), long term disability (LTD), and dental insurance
  • 100% Company-Funded Employee Assistance Program (EAP)
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and company holidays
  • Voluntary benefits include critical illness, hospital indemnity, accident insurance, theft & credit monitoring services

Ideal Start date will be as soon as the right candidate is identified.  If you meet the above qualifications and are interested in joining our team, please submit your resume for consideration.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently.

www.VantaDiagnostics.com