Job Type
Full-time
Description
We are seeking a Senior Systems Engineer to architect, implement, maintain, and optimize enterprise infrastructure systems across on-premises and cloud environments. This role is responsible for ensuring the reliability, security, scalability, and continuity of critical business systems while serving as a senior technical resource for complex infrastructure initiatives and operational challenges. Learn more about us at www.metasource.com.
The ideal candidate possesses architect-level expertise across infrastructure, networking, cloud platforms, identity management, virtualization, storage, backup and recovery, and security controls. Success in this role
requires strong critical thinking skills , the ability to diagnose and resolve complex technical issues involving multiple interconnected systems, and the ability to make sound decisions in high-pressure situations while effectively communicating with both technical and non-technical stakeholders.
LocationThis position is primarily remote; however, candidates
must reside in Utah and be within a 45-minute drive of our Bluffdale facility. Travel to the Bluffdale location is required approximately 1-2 times per month and occasionally as needed to support business operations.
Responsibilities- Architect, design, implement, and maintain enterprise IT infrastructure in both on-premises and cloud environments.
- Assist in the evaluation, selection, and implementation of infrastructure technologies and technical solutions that align with business objectives.
- Maintain a comprehensive understanding of system architecture, dependencies, integrations, and operational impacts across the technology environment.
- Troubleshoot and resolve complex infrastructure, networking, storage, virtualization, security, and application-related issues.
- Serve as a senior escalation point for critical incidents and outages, driving timely resolution while minimizing business disruption.
- Analyze system failures, performance issues, and service interruptions to identify root causes and implement corrective and preventive actions.
- Evaluate infrastructure designs for security, reliability, scalability, performance, and operational risk.
- Ensure compliance with established security frameworks, policies, and best practices.
- Develop, test, and maintain disaster recovery, business continuity, backup, and restoration strategies.
- Create automation and scripting solutions to improve operational efficiency, system reliability, and scalability.
- Collaborate with business leaders and stakeholders to communicate technical recommendations, project updates, risks, and infrastructure roadmaps.
- Translate complex technical concepts into business-focused recommendations for non-technical audiences.
- Develop and maintain technical documentation, architecture diagrams, operational procedures, and support processes.
- Monitor infrastructure health, capacity, availability, and performance metrics, providing reporting and recommendations as needed.
- Participate in on-call escalation support for critical infrastructure incidents as required.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, and five (5) or more years of progressively responsible infrastructure engineering experience; or an equivalent combination of education and experience.
- Demonstrated experience designing, implementing, and supporting enterprise infrastructure environments.
- Experience troubleshooting and resolving high-severity production incidents in complex enterprise environments.
- Strong analytical and problem-solving skills with the ability to evaluate competing solutions and make sound technical recommendations.
- Ability to prioritize and manage multiple initiatives and operational issues in a fast-paced environment.
- Strong verbal and written communication skills with the ability to effectively engage technical and non-technical stakeholders.
- Ability to read, analyze, and interpret technical documentation, policies, standards, and procedures.
- Ability to define problems, gather and analyze information, identify root causes, and develop effective solutions.
- Reliable transportation and ability to travel to the Bluffdale location as required.
Preferred Technical ExperienceCloud & Identity- Microsoft Azure
- Microsoft 365 Administration
- Microsoft Exchange Online and Exchange On-Premises
- Active Directory
- Group Policy (GPO)
- Identity and Access Management
Server & Infrastructure- Windows Server Administration
- IIS Administration
- Server Hardware Administration
- Storage Administration (SAN, NAS, Hyper-Converged Infrastructure)
- Backup and Disaster Recovery Solutions
VirtualizationNetworking- DNS
- DHCP
- Routing and Switching Concepts
- VPN Technologies
- Network Security Fundamentals
- Network Performance Troubleshooting
Automation & Scripting- PowerShell
- Infrastructure Automation
- System Integration Scripting
Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.