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Remote Information Systems Manager Jobs in Delaware

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

... and remote access. Customer Success & Account Management * Serve as escalation point for high ... Knowledge, Skills and Abilities * 5+ years in IT support / systems / network administration ...

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

... and remote access. Customer Success & Account Management * Serve as escalation point for high ... Knowledge, Skills and Abilities * 5+ years in IT support / systems / network administration ...

Guide new system installation process * Prospect for new system installations and system upgrades ... Remote field management Implementation of sales process Platform and presentation skills Required ...

Senior Systems Engineer

Dover, DE · On-site +1

$104K - $142K/yr

... Remote If you like finding and implementing innovative solutions, you'll fit in perfectly at CSC ... Participating in change management processes, including evaluating and implementing network changes ...

... information and timely responses - Act as the main point of contact for clients regarding their ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

... information and timely responses - Act as the main point of contact for clients regarding their ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

... information and timely responses - Act as the main point of contact for clients regarding their ... CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to ...

... information about coverage * Present life insurance and protection solutions tailored to each ... Follow our step-by-step system for consistent daily activity and follow-up * Build and manage your ...

This position is 100% remote and we encourage national candidates to apply * We provide equipment ... systems as well as other IT project support as deemed necessary by the coding management team.

This position is 100% remote and we encourage national candidates to apply * We provide equipment ... systems as well as other IT project support as deemed necessary by the coding management team.

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Remote Information Systems Manager information

What is a remote information systems manager?

Remote Information Systems Managers are professionals responsible for overseeing and coordinating an organization's information technology systems, but they perform their duties from a remote location. Their role includes managing IT staff, ensuring the security and efficiency of computer systems, implementing technology strategies, and troubleshooting issues. They work closely with other departments to align IT infrastructure with organizational goals, all while leveraging remote collaboration tools. This position requires strong technical knowledge, leadership skills, and the ability to manage teams and projects virtually.

How does a remote information systems manager typically collaborate with cross-functional teams to ensure system reliability and security?

As a Remote Information Systems Manager, you will regularly coordinate with IT, security, development, and business units through virtual meetings and collaborative project management tools. Your role involves facilitating clear communication of technical requirements, setting system maintenance schedules, and responding promptly to security incidents. Since you'll be working remotely, leveraging cloud-based documentation and ticketing systems is essential to keep all stakeholders informed and aligned. Effective collaboration is key to maintaining system reliability and ensuring security protocols are consistently followed across departments.

What are the key skills and qualifications needed to thrive as a remote information systems manager, and why are they important?

To thrive as a Remote Information Systems Manager, you need a solid background in information systems, IT infrastructure, and project management, often supported by a bachelor’s degree in information technology or related fields. Familiarity with network management tools, cloud platforms, cybersecurity systems, and certifications like CISSP or PMP is typically required. Strong leadership, communication, and problem-solving skills are crucial for managing distributed teams and ensuring seamless IT operations remotely. These skills and qualifications are vital to maintain system reliability, security, and productivity in a remote work environment.

What is the difference between Remote Information Systems Manager vs Remote Network Administrator?

AspectRemote Information Systems ManagerRemote Network Administrator
Required CredentialsBachelor's in IT, Computer Science, or related; certifications like PMP, CISSP often preferredAssociate's or Bachelor's in IT or Networking; certifications like Cisco CCNA, CompTIA Network+ common
Work EnvironmentOversees IT systems, manages teams, develops strategies remotelyMaintains and troubleshoots network infrastructure remotely
Employer & Industry UsageUsed across industries for managing IT infrastructure remotelyCommon in organizations with complex networks requiring remote support

The Remote Information Systems Manager focuses on overseeing and strategizing the entire IT infrastructure remotely, while the Remote Network Administrator handles the day-to-day management and troubleshooting of network systems. Both roles require technical certifications and are vital in remote IT operations, but they differ in scope and responsibilities.

What are popular job titles related to Remote Information Systems Manager jobs in Delaware?

For Remote Information Systems Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Information Systems Manager jobs in Delaware look for?

The top searched job categories for Remote Information Systems Manager jobs in Delaware are:

What cities in Delaware are hiring for Remote Information Systems Manager jobs?

Cities in Delaware with the most Remote Information Systems Manager job openings:

Senior Systems Engineer

cookboardman

Wilmington, DE • Remote

$101K - $138K/yr

Full-time

Posted 15 days ago


Job description

The Senior Systems Engineer is responsible for the execution of the strategic vision for our MS area. You will help to identify new opportunities that create value for the company and are aligned with our vision.

Job Functions

  • Define and continuously improve the service delivery model (SLA design, escalation paths, workflows, documentation standards).
  • Manage MS P&L performance, including margins, labor utilization, and recurring revenue targets.
  • Partner with leadership to set quarterly goals and operational KPIs.
Service Delivery & Operations
  • Ensure consistent, high-quality execution of core MS:
    • End-user support (Desk Side / Remote Support)
    • Microsoft 365 administration and security
    • Endpoint protection / patching / monitoring
    • Backup & disaster recovery
    • Network management (firewalls, switching, Wi-Fi)
  • Implement and maintain MS best practices for ticketing, documentation, change management, and incident response.
  • Lead tool standardization across security stack, backup, and remote access.
Customer Success & Account Management
  • Serve as escalation point for high-impact incidents and customer issues.
  • Conduct onboarding/offboarding for new managed services clients, including discovery and baseline documentation.
  • Proactively identify risks, improvement opportunities, and upsell paths aligned to customer outcomes.
Technical Leadership (Hands-On as Needed)
  • Provide escalation support when required.
  • Guide technical standards for:
    • Networking design and implementation
    • Microsoft 365
    • Security controls (MFA, conditional access, endpoint protection, DNS filtering)
    • Backup/DR configurations and testing
  • Support project-to-managed handoff for completed cabling/security/AV installs to ensure ongoing service continuity.
Team Leadership & Development
  • Lead, coach, and develop MSP staff.
  • Create training paths and technical standards so the team can scale effectively.
  • Participate in hiring decisions and performance management for MS roles.
Sales Enablement & Growth Support
  • Partner with sales and leadership to scope new opportunities and build proposals.
  • Support estimating and packaging for managed services bundles (per-user, per-device, hybrid models).
  • Assist with cross-selling where MS creates added value (e.g., cybersecurity upgrades network refresh, camera/VMS support, AV monitoring).
Minimum Qualifications
  • Experience in a small MSP or small integrator environment (structured cabling, security, AV)
  • Familiarity with common MSP tooling (examples): ConnectWise, Autotask, HaloPSA, Datto, NinjaOne, Kaseya, Huntress, SentinelOne, Sophos, Fortinet, Meraki, Ubiquiti
  • Knowledge of premise security systems (access control, cameras/VMS) and/or AV support models
  • Certifications (preferred): Network+, Security+, Microsoft, Fortinet NSE, Cisco, ITIL, etc.
Knowledge, Skills and Abilities
  • 5+ years in IT support / systems / network administration, including managed services experience
  • 1+ years leading a team OR demonstrated ownership of service delivery operations
  • Strong working knowledge of:
    • Microsoft 365
    • Business networking (firewalls, switching, VLANs, Wi-Fi)
    • Endpoint management, patching, and remote support tools
    • Backup/DR concepts and execution
    • Cybersecurity fundamentals (MFA, EDR, phishing protection, least privilege)
  • Strong customer communication and escalation management skills
  • Ability to document processes, improve systems, and drive consistency
Physical Demands
While performing the duties of this position, the Senior Systems Engineer is frequently required to sit for extended periods of time; talk; hear; listen and use hands, arms and fingers. This position also requires the ability to travel for customer meetings and jobsite walk-thru. During site visits, you may be required to wear PPE (safety glasses, hard hats, safety shoes, gloves and hearing protection).
 
Work Environment
May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.
 
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.