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Remote Inbound Customer Service Jobs in Illinois

Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Zentro

Customer Support Inside Sales Rep

Chicago, IL · On-site +1

$16 - $17/hr

... service providers focused exclusively on multi-dwelling units (MDUs) in the United States ... in a remote environment. Essential Duties and Responsibilities: * Handle inbound and outbound ...

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All JobsRemote Inbound Customer Service JobsRemote Inbound Customer Service Jobs in Illinois

Remote Inbound Customer Service information

See Illinois salary details

$9

$16

$25

How much do remote inbound customer service jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote inbound customer service in Illinois is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.69 per hour, depending on experience, location, and employer.

How to make $1000 a week remote?

Remote inbound customer service roles typically pay between $12 and $20 per hour, so earning $1000 weekly requires working approximately 50 to 83 hours. Increasing your income may involve gaining experience, improving communication skills, and working for companies that offer higher pay or bonuses, or taking on multiple shifts or roles to reach your target income.

How much does Amazon pay for remote customer service?

Amazon's remote inbound customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to use customer service tools like Zendesk or Salesforce.

What are some common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is a Remote Inbound Customer Service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What is an inbound remote job?

An inbound remote job involves handling customer inquiries, support, or service requests via phone, email, or chat from a location outside the company's physical office. Inbound customer service roles typically require strong communication skills and familiarity with customer management tools, and they can often be performed on flexible schedules. These jobs focus on assisting customers who initiate contact with the company.

What are the key skills and qualifications needed to thrive as a Remote Inbound Customer Service Representative, and why are they important?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

How can I make 2000 a week working from home?

Remote inbound customer service roles typically pay between $10 and $20 per hour, so earning $2000 weekly requires working approximately 40 to 50 hours. Increasing income may involve taking on multiple shifts, gaining advanced skills, or seeking higher-paying positions within the customer service field that offer bonuses or performance incentives.
What are the most commonly searched types of Inbound Customer Service jobs in Illinois? The most popular types of Inbound Customer Service jobs in Illinois are:
What are popular job titles related to Remote Inbound Customer Service jobs in Illinois? For Remote Inbound Customer Service jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service jobs in Illinois look for? The top searched job categories for Remote Inbound Customer Service jobs in Illinois are:
What cities in Illinois are hiring for Remote Inbound Customer Service jobs? Cities in Illinois with the most Remote Inbound Customer Service job openings:
Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Illinois as of June 2026, with employment types broken down into 58% Full Time, 36% Part Time, 4% Contract, and 2% Nights. Highlights an 37% Physical, 4% Hybrid, and 59% Remote job distribution, with an average salary of $33,394 per year, or $16.1 per hour.

Remote Sales Executive - Telecoms & Networking

WebProps.org

Champaign, IL • On-site, Remote

$90 - $150/hr

Contractor

Posted 29 days ago

Job description

Uncapped Commission $5,000-$10,000+ per month
InstallPros USA is a national technology installation company helping homes and businesses get fast, reliable connectivity where traditional broadband falls short.
We specialize in Starlink satellite internet installation, structured networking, Wi-Fi optimization, and advanced connectivity solutions. Demand is growing rapidly across the United States, and we are expanding our remote sales team to support the volume of inbound customers requesting service.
This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions. No cold calling. No purchased lists. No gimmicks. Just real inbound demand and a proven service.
Strong reps consistently earn $5,000+ per month, with top performers exceeding $10,000+ per month. Your earnings are directly tied to performance, and your ability to close determines your income ceiling.
Apply here: https://salesfloorpros.com/installpros/sell-with-us
You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. You will explain Starlink, Wi-Fi networking, and installation options in simple terms customers can understand.
You will book installations accurately, manage customer interactions inside our CRM, and follow up with warm inquiries to maximize conversion. You will operate independently while staying aligned with the team and maintaining professional communication standards.
This role is ideal for individuals with telecom, broadband, networking, ISP, or technical sales experience. You should be comfortable explaining technical concepts to non-technical customers and confident closing deals over the phone.
Candidates should be self-motivated, organized, and comfortable working remotely. This is a performance-driven role best suited for individuals who prefer uncapped earning potential over fixed hourly or salary compensation.
Commission ranges from $90 to $150 per completed installation. Realistic earnings are $5,000+ per month, with top performers earning $8,000-$10,000+ per month. There is no cap on earnings, and performance bonuses are available.
Apply here: https://salesfloorpros.com/installpros/sell-with-us
Top-performing reps will have opportunities to advance into senior sales roles, mentor new team members, and move into leadership positions. Management roles are earned based on performance and results, not tenure.
InstallPros provides warm inbound leads, a clear sales process, and strong operational support. Demand for Starlink and connectivity solutions continues to grow nationwide, providing consistent opportunity for high-performing sales professionals.
This is a fully remote role open only to candidates located within the United States. Telecom, broadband, networking, or technical sales experience is strongly preferred.
Apply here: https://salesfloorpros.com/installpros/sell-with-us
Requirements
  • Experience in telecom, broadband, networking, ISP, or technical sales preferred
  • Confident closing sales over the phone
  • Ability to explain Starlink and connectivity solutions in simple terms
  • Comfortable working 100% commission-based
  • Experience using a CRM and managing follow-ups
  • Self-motivated and able to work independently in a remote environment
  • Must be located in the United States

Apply