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Remote Inbound Customer Service Representative Jobs in Pasadena, CA

TEKsystems

Call Center Representative 1

Los Angeles, CA · Remote

$18 - $19/hr

Customer Service Representative (Healthcare) Location: Remote Schedule: Mon - Sun 7a - 8p ... Respond to inbound and/or outbound customer inquiries regarding healthcare services, billing ...

New

Integrityfex

Client Services Representative

Los Angeles, CA · Remote

$17.25 - $23.50/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help ... Deliver professional customer service before and after enrollment. * Continue learning through ...

Tawk

Customer Service

Los Angeles, CA · On-site +1

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our ... Remote Job ONLY * 8:30 AM to 5:00 PM EST (New York Time) * We offer competitive salary starting Php ...

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Remote Inbound Customer Service Representative information

See Pasadena, CA salary details

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How much do remote inbound customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote inbound customer service representative in Pasadena, CA is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.79 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Pasadena, CA?

For Remote Inbound Customer Service Representative jobs in Pasadena, CA, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Pasadena, CA look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Pasadena, CA are:

What cities near Pasadena, CA are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Pasadena, CA with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Pasadena, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,648 per year, or $20.5 per hour.

Customer Service Representative

CATALINA CREATIVE PHOTOGRAPHY LLC

Los Angeles, CA • Remote

$16.50 - $22.25/hr

Part-time

Re-posted 22 days ago

Job description

ob description

Role Title: Customer Service & Bookings Coordinator/Bookings Assistant

About the Role: Sales and Booking Specialis

We’re looking for a friendly and organized person to help manage customer inquiries, bookings, and pricing packages. You’ll be the main point of contact for customers — answering questions, confirming bookings, and making sure everything runs smoothly.

Main Responsibilities:

Respond to customer messages, calls, and emails.

Manage and confirm bookings or reservations.

Keep pricing packages and customer information up to date.

Handle customer questions or issues in a polite, professional way.

Work with the rest of the team to deliver great service.

What We’re Looking For:

Great communication and people skills.

Friendly, positive attitude.

Organized and able to manage multiple tasks.

Comfortable using computer systems or booking software.

Previous experience in customer service or admin work is a plus.

Job Details:

Location: [Insert your location or note if remote]

Hours: [Full-time/Part-time/Flexible]

Start Date: [Insert preferred start date]

Pay: [Insert or write “based on experience”]

How to Apply:

Send your resume (and a short note about why you’d be a great fit) to [insert email address or application link].

Core Responsibilities

Pricing Packages

Maintain and update pricing packages (e.g., for services, rooms, or events).

Communicate pricing clearly to customers.

Analyze competitor pricing and suggest improvements.

Customer Service

Respond to customer inquiries via phone, email, chat, or social media.

Provide friendly, professional assistance to ensure customer satisfaction.

Handle complaints, solve problems, and follow up effectively.

Dealing with Bookings

Manage reservations, schedules, and confirmations.

Coordinate calendars and availability.

Send reminders, invoices, or receipts as needed.

Skills & Qualities to Look For

Excellent communication skills (written and verbal)

Organized and detail-oriented

Customer-focused mindset — friendly, empathetic, and positive

Proficient with booking systems or CRMs (e.g., Calendly, HubSpot, or booking software)

Basic numeracy for updating and quoting prices

Problem-solving ability — handles difficult customer situations calmly

Tech savvy — comfortable with spreadsheets, emails, and online tools

Optional: If You Want to Grow

If you need this person to also optimize packages or boost sales, you may upgrade the role to:

Customer Experience Manager, or

Sales & Operations Coordinator

These would be more strategic roles involving pricing analysis, upselling, and business improvement.