ZipRecruiter

Log In

2

Remote Inbound Customer Service Representative Jobs in Orange, CA

GTT, LLC

Customer Service Representative

Irvine, CA · Remote

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Remote Contract Details * Position Type: Contract * Contract Duration: 3 months * Shift / Schedule ... The CSR must project a professional company image and provide superior customer service by ...

New

TEEMA Group

Advocate (CSR)

Los Angeles, CA · Remote

$18 - $20/hr

In this key support role, you will be responsible for providing exceptional service across inbound ... Remote * Schedule: Monday through Friday, 9:00 AM - 5:30 PM PST.

Integrityfex

Client Services Representative

Los Angeles, CA · Remote

$17.25 - $23.50/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help ... Deliver professional customer service before and after enrollment. * Continue learning through ...

next page

Showing results 1-20

All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Orange, CA

Remote Inbound Customer Service Representative information

See Orange, CA salary details

$10

$20

$28

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote inbound customer service representative in Orange, CA is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.36 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Orange, CA? For Remote Inbound Customer Service Representative jobs in Orange, CA, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Orange, CA look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Orange, CA are:
What cities near Orange, CA are hiring for Remote Inbound Customer Service Representative jobs? Cities near Orange, CA with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Orange, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,766 per year, or $20.1 per hour.

Customer Service Representative (Remote)

Biocide Systems

Los Angeles, CA • Remote

$17 - $22/hr

Full-time, Part-time

Medical, Retirement, PTO

Posted 9 days ago

Job description

Job Description

Job Summary

The Customer Service Representative (CSR) is responsible for providing timely, professional, and accurate support to customers by resolving inquiries, addressing concerns, and ensuring a positive customer experience. This role serves as a key point of contact between the company and its customers and plays an essential role in customer retention and satisfaction.

Key Responsibilities

Respond to customer inquiries via phone, email, chat, or ticketing system in a courteous and professional manner.

Resolve customer issues efficiently while following company policies and procedures.

Accurately document customer interactions, issues, and resolutions in internal systems.

Escalate complex or unresolved issues to appropriate teams or management when necessary.

Maintain a strong understanding of company products, services, and processes.

Meet or exceed service level expectations, including response time and quality standards.

Collaborate with internal teams (Sales, Operations, Product, etc.) to improve customer experience.

Identify recurring issues and provide feedback to leadership for continuous improvement.

Required Qualifications

High school diploma or equivalent (associate's or bachelor's degree preferred)

1+ year of customer service or related experience (call center or support environment preferred)

Strong verbal and written communication skills

Ability to handle customer concerns calmly and professionally

Basic computer proficiency and comfort learning new systems

Strong organizational skills and attention to detail.

Preferred Skills

Experience using CRM or ticketing systems (e.g., Zendesk, Salesforce, Freshdesk)

Ability to multitask and manage time effectively in a fast‑paced environment

Problem‑solving mindset with a customer‑first attitude

Work Environment & Schedule

Full‑time or part‑time position (as applicable)

Fully remote

May require occasional evenings, weekends, or holidays based on operational needs

Compensation & Benefits

Competitive hourly rate or salary, based on experience

Benefits may include health insurance, paid time off, paid holidays, and retirement plan participation (where applicable)

Equal Employment Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.