ZipRecruiter

Log In

2

Remote Inbound Customer Service Representative Jobs in Santa Monica, CA

next page

Showing results 1-20

All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Santa Monica, CA

Remote Inbound Customer Service Representative information

See Santa Monica, CA salary details

$11

$21

$30

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote inbound customer service representative in Santa Monica, CA is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.46 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Santa Monica, CA?

For Remote Inbound Customer Service Representative jobs in Santa Monica, CA, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Santa Monica, CA look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Santa Monica, CA are:

What cities near Santa Monica, CA are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Santa Monica, CA with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Santa Monica, CA as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,887 per year, or $21.1 per hour.

Remote Customer Service Representative

Los Angeles, CA • Remote

Viajemos Solas pero en Grupo
See more jobs at Viajemos Solas pero en Grupoexternal

$30K - $75K/yr

Part-time

Re-posted 29 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings

Qualifications

  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred

Benefits

  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities

Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.