$75K - $90K/yr
Provides superior customer service and support to business/management strategies. QUALIFICATIONS ... time. #REMOTE Qualified applicants with arrest or conviction records will be considered for ...
$75K - $90K/yr
Provides superior customer service and support to business/management strategies. QUALIFICATIONS ... time. #REMOTE Qualified applicants with arrest or conviction records will be considered for ...
$120K/yr
US or IL (Israel), remote-eligible. Who are you? You are someone who gets energized by turning a ... Exposure to CRM, support, or operational SaaS systems * Background in operations, systems design ...
New
$120K/yr
US or IL (Israel), remote-eligible. Who are you? You are someone who gets energized by turning a ... Exposure to CRM, support, or operational SaaS systems * Background in operations, systems design ...
New
$70/day
Experience building tools for contact center, customer support, or operations teams * Short-term ... Location Remote, based in Europe or South America.
$70/day
Experience building tools for contact center, customer support, or operations teams * Short-term ... Location Remote, based in Europe or South America.
This position is a remote position required to reside in the surrounding Boston, MA area to support ... services by understanding customer needs, articulating the value proposition, and providing ...
This position is a remote position required to reside in the surrounding Boston, MA area to support ... services by understanding customer needs, articulating the value proposition, and providing ...
$120K/yr
This position is remote in the Oregon area with a Home Office setup as determined by SHI management ... Services spaces. * Develop solutions that fit customers' needs and budgets through strategic ...
$120K/yr
This position is remote in the Oregon area with a Home Office setup as determined by SHI management ... Services spaces. * Develop solutions that fit customers' needs and budgets through strategic ...
$78K - $133K/yr
Develop and deliver clinical and technical training for customers, Product Support Engineers, Field Service Engineers, and commercial teams. * Support field escalations and provide remote guidance ...
$78K - $133K/yr
Develop and deliver clinical and technical training for customers, Product Support Engineers, Field Service Engineers, and commercial teams. * Support field escalations and provide remote guidance ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$37.66 - $44.33/hr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$37.66 - $44.33/hr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$48.65/hr
In-Office or Remote Summary: We are looking for a highly capable Senior Workers' Compensation ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$48.65/hr
In-Office or Remote Summary: We are looking for a highly capable Senior Workers' Compensation ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$37.66 - $44.33/hr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$37.66 - $44.33/hr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$48.65/hr
In-Office or Remote Summary: We are looking for a highly capable Senior Workers' Compensation ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$48.65/hr
In-Office or Remote Summary: We are looking for a highly capable Senior Workers' Compensation ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$37.66 - $44.33/hr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$37.66 - $44.33/hr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
We will do this together - with customers, partners and colleagues. We will fight for others, not ... This role is remote; however, candidates must reside within a reasonable commuting distance of one ...
We will do this together - with customers, partners and colleagues. We will fight for others, not ... This role is remote; however, candidates must reside within a reasonable commuting distance of one ...
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$37.66 - $44.33/hr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$37.66 - $44.33/hr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Our passion for outstanding customer focus, combined with our deep industry experience, is what ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Our passion for outstanding customer focus, combined with our deep industry experience, is what ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Our passion for outstanding customer focus, combined with our deep industry experience, is what ...
$66K - $85K/yr
In-Office or Remote Summary: We are looking for a highly capable Workers' Compensation Claims ... Our passion for outstanding customer focus, combined with our deep industry experience, is what ...
... human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... While it is anticipated to be a remote role, it is expected that the successful candidate be able ...
... human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... While it is anticipated to be a remote role, it is expected that the successful candidate be able ...
Remote Inbound Customer Service Representative information
What does a remote inbound customer service representative do?
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
What is a remote inbound customer service representative?
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
What are popular job titles related to Remote Inbound Customer Service Representative jobs in Micronesia? For Remote Inbound Customer Service Representative jobs in Micronesia, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Micronesia look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Micronesia are:
$75K - $90K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
Sedgwick rating
7.6
Based on 321 frontline employees who took The Breakroom Quiz
210th of 306 rated insurance
Job description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Sr. Pricing AnalystPRIMARY PURPOSE OF THE ROLE:To analyze and handle higher-level new and renewal business pricing opportunities across all lines of business; to ensure on-going compliance with department procedures and best practices.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
- Analyzes, designs and prices higher-level new and renewal business pricing opportunities as assigned.
- Works closely with other departments as appropriate often communicating with program managers, operations managers, managing directors, finance, sales and marketing, and legal department.
- Manages projects through well-developed action plans to an appropriate and timely resolution.
- Responds to requests for proposals.
- Prepares formal new and renewal pricing presentation documents and support schedules.
- Informs management of ideas for continuous process improvement.
- Supports management on assigned projects from inception through implementation; supports management for new client implementations and other short-term initiatives; and supports managers conducting research or new service/product development projects.
- Supports training and improvement activities needed to meet established operational and audit departmental requirements.
- Assists in evaluation, development, and enhancement of various pricing models as requested.
- Provides superior customer service and support to business/management strategies.
QUALIFICATIONS
Bachelor's degree from an accredited college or university preferred.Major in accounting field strongly preferred. Professional certification preferred.
Six (6) years of experience in financial analysis, project management or accounting or equivalent combination of education and experience required. Supervisory experience preferred.
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:Computer keyboarding, travel as required
Auditory/Visual:Hearing, vision and talking
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $75,000 to $90,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always accepting applications.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.
#REMOTE
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.