$19.89 - $28.84/hr
Customer Service Representative II * Location: EMH Main Hospital Elmhurst * Full Time/Part Time: Part Time (20 hours) * Hours: Monday-Friday: Every Tue 3p-7p, Fri 11a-7:30p, every other weekend 8a-4 ...
$19.89 - $28.84/hr
Customer Service Representative II * Location: EMH Main Hospital Elmhurst * Full Time/Part Time: Part Time (20 hours) * Hours: Monday-Friday: Every Tue 3p-7p, Fri 11a-7:30p, every other weekend 8a-4 ...
$18.31 - $23.80/hr
The Patient Service Representative (PSR) serves as the first connection between Intermountain and ... The PSR ensures a superior customer experience by identifying and resolving patient needs related ...
$18.31 - $23.80/hr
The Patient Service Representative (PSR) serves as the first connection between Intermountain and ... The PSR ensures a superior customer experience by identifying and resolving patient needs related ...
$18.31 - $23.80/hr
Join Our Team as a Patient Service Representative!We are actively building a talent pipeline for ... Resolves patient needs skills to ensure a superior customer experience by identifying and resolving ...
$18.31 - $23.80/hr
Join Our Team as a Patient Service Representative!We are actively building a talent pipeline for ... Resolves patient needs skills to ensure a superior customer experience by identifying and resolving ...
$14.50 - $20/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$14.50 - $20/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$19/hr
Greets and directs patients for appointments, referrals, and general information, utilizing excellent and * effective customer service skills. * Answers telephones, screens calls as directed, takes ...
$19/hr
Greets and directs patients for appointments, referrals, and general information, utilizing excellent and * effective customer service skills. * Answers telephones, screens calls as directed, takes ...
$19/hr
Greets and directs patients for appointments, referrals, and general information utilizing excellent and effective customer service skills. * Answers telephones, screens calls as directed, takes ...
$19/hr
Greets and directs patients for appointments, referrals, and general information utilizing excellent and effective customer service skills. * Answers telephones, screens calls as directed, takes ...
$17.50 - $22.25/hr
One (1) year of experience in customer service setting, hospital registration, medical office ... Explains signature requirements to patients and patient's representatives in a manner that is ...
$17.50 - $22.25/hr
One (1) year of experience in customer service setting, hospital registration, medical office ... Explains signature requirements to patients and patient's representatives in a manner that is ...
$19/hr
Greets and directs patients for appointments, referrals, and general information utilizing excellent and effective customer service skills. * Answers telephones, screens calls as directed, takes ...
$19/hr
Greets and directs patients for appointments, referrals, and general information utilizing excellent and effective customer service skills. * Answers telephones, screens calls as directed, takes ...
$17.30 - $25.11/hr
Under limited supervision, provides customers with high quality services during registration and order entry and during communication of test and other pertinent information that would aid in ...
$17.30 - $25.11/hr
Under limited supervision, provides customers with high quality services during registration and order entry and during communication of test and other pertinent information that would aid in ...
Associate in insurance (AINS) and/or Certified Insurance Service Representative (CISR) Designation ... Customer Service. * Knowledge of insurance markets, products, services insurance ratings and ...
Associate in insurance (AINS) and/or Certified Insurance Service Representative (CISR) Designation ... Customer Service. * Knowledge of insurance markets, products, services insurance ratings and ...
$17.25 - $18.75/hr
Certified Revenue Cycle Representative (CRCR) preferred. Skills or Special Abilities Must be ... Customer service skills and experience. Ability to work in a fast paced environment. Must be able ...
$17.25 - $18.75/hr
Certified Revenue Cycle Representative (CRCR) preferred. Skills or Special Abilities Must be ... Customer service skills and experience. Ability to work in a fast paced environment. Must be able ...
$17.25 - $18.75/hr
Certified Revenue Cycle Representative (CRCR) preferred. Skills or Special Abilities Must be ... Customer service skills and experience. Ability to work in a fast paced environment. Must be able ...
$17.25 - $18.75/hr
Certified Revenue Cycle Representative (CRCR) preferred. Skills or Special Abilities Must be ... Customer service skills and experience. Ability to work in a fast paced environment. Must be able ...
$20.80 - $31.20/hr
... REPRESENTATIVE Major Responsibilities ... Responsible for performing all job duties in a way that conforms to our customer service philosophy ...
$20.80 - $31.20/hr
... REPRESENTATIVE Major Responsibilities ... Responsible for performing all job duties in a way that conforms to our customer service philosophy ...
$101K - $109K/yr
The territory sales representative is responsible for meeting and exceeding sales goals by ... meet customer needs * Assist customers with backorders and other related service issues
$101K - $109K/yr
The territory sales representative is responsible for meeting and exceeding sales goals by ... meet customer needs * Assist customers with backorders and other related service issues
$17.25 - $18.75/hr
The Revenue Cycle Representative II is part of the Patient Access Department and is a full-time ... Strong customer service skills with a professional and welcoming demeanor * Ability to multitask in ...
$17.25 - $18.75/hr
The Revenue Cycle Representative II is part of the Patient Access Department and is a full-time ... Strong customer service skills with a professional and welcoming demeanor * Ability to multitask in ...
$17.25 - $22/hr
Patient Access Representative (Temporary-Benefited/Full Time) Job Type: Temporary, Benefited ... Exceptional customer service skills Equal Employment Opportunity Statement Roswell Park Cancer ...
$17.25 - $22/hr
Patient Access Representative (Temporary-Benefited/Full Time) Job Type: Temporary, Benefited ... Exceptional customer service skills Equal Employment Opportunity Statement Roswell Park Cancer ...
Provides product service information to customers andidentifiesupselling opportunities tomaintainand increase income streams from customer relationships. * Utilizes CRM software (e.g., Salesforce ...
Provides product service information to customers andidentifiesupselling opportunities tomaintainand increase income streams from customer relationships. * Utilizes CRM software (e.g., Salesforce ...
$42K/yr
Experience in patient access, scheduling, healthcare administration, customer service, or a related ... Representative traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park). NOTE:
$42K/yr
Experience in patient access, scheduling, healthcare administration, customer service, or a related ... Representative traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park). NOTE:
Represent CoStar in a professional manner at all times. * Participate in conference calls with ... Strong customer service experience with a client first mindset. * Be an experienced Drone ...
Represent CoStar in a professional manner at all times. * Participate in conference calls with ... Strong customer service experience with a client first mindset. * Be an experienced Drone ...
$31.25 - $42/hr
Relevant dietetics-related specialty practice credential (CNSC, CSP, CDCES, CSO, CSR, CSOWM, etc.), preferred Physical Requirements * Ongoing need for employee to see and read information, labels ...
$31.25 - $42/hr
Relevant dietetics-related specialty practice credential (CNSC, CSP, CDCES, CSO, CSR, CSOWM, etc.), preferred Physical Requirements * Ongoing need for employee to see and read information, labels ...
Virtual Customer Service Representative information
How do virtual customer service representatives typically manage communication and collaboration with remote team members?
Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.
What are the key skills and qualifications needed to thrive as a virtual customer service representative?
To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.
What is a virtual customer service representative?
A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.
What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?
| Aspect | Virtual Customer Service Representative | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Remote, home-based | Remote or on-site, depending on company |
| Industry Usage | Common in e-commerce, telecom, retail | Used across various industries including tech, healthcare |
| Job Focus | Handling customer inquiries, troubleshooting, order processing | Resolving customer issues, providing product info, follow-up |
The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.
What does a virtual customer service representative do?
A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.
How to become a virtual customer service representative?
To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Micronesia? The most popular types of Customer Service Representative jobs in Micronesia are:
What are popular job titles related to Virtual Customer Service Representative jobs in Micronesia? For Virtual Customer Service Representative jobs in Micronesia, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Micronesia look for? The top searched job categories for Virtual Customer Service Representative jobs in Micronesia are:
$19.89 - $28.84/hr
Part-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 4 days ago
Endeavor Health rating
7.1
Based on 396 frontline employees who took The Breakroom Quiz
381st of 887 rated healthcare providers
Job description
Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights:
- Sign on bonus: N/A
- Position: Customer Service Representative II
- Location: EMH Main Hospital Elmhurst
- Full Time/Part Time: Part Time (20 hours)
- Hours: Monday-Friday: Every Tue 3p-7p, Fri 11a-7:30p, every other weekend 8a-4:30pHoliday - 1 summer & 1 winter holiday shift per year
- Required Travel: No
What you will do:
- Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer, transfer and relay incoming telephone calls.
- Handles Operator calls for multiple facilities, while navigating our dual database between hospital locations. Initiates "Codes/Emergency Alerts" per Hospital policy and procedure, system wide.
- Assists Supervisor in clarifying instructions for patients calling for hospital services and providing Codes/Emergency Alerts feedback to improve patient safety.
- Document and relay messages for physicians and their offices.
- Analyzes caller's needs concerning physician's answering service. Obtains necessary information and contacts physician on call and/or office as determined by urgency of call and physicians' instructions.
- Enters Physician Answering Service on-call schedules ensuring correct contact information. Edits data and notifies Lead/Liaison/Supervisor of any problems.
- Assists Liaison and Supervisor in clarifying instructions for patients calling the answering service.
- Processes calls for the Patient Experience EEH System. Follows guidelines to deescalate, as needed. Analyzes needs to determine which facility the caller has concerns with and directs message to the appropriate Patient Experience team.
- Processes calls for EEH System Service Center departments. Communicates professionally to answer, analyze and assign workers to requests.
- Triages calls for the EEH System Walk in Clinics and Immediate Care locations, including analyzing caller's needs while providing such information as hours, locations, services available per location, price estimates and insurance guidance as well as escalating emergency concerns.
- Communicates professionally to all patients, physicians, and staff members. Operates computer terminal to answer call lights.
- Relays patient requests to appropriate caregivers by selecting specific palettes and including required information.
- Monitors and escalates call lights to ensure timely responses.
- Launches codes and other emergency alerts. Monitors and checks in to ensure all have responded.
- Communicates professionally and analyzes caller needs concerning physician referral and class information. Provides requested information and obtains necessary data.
- Run rosters, monitor participants, make recommendations on class offerings and sizes, as needed.
What you will need:
- High School Diploma or GED
- One year of call center experience
- Proficiency with Microsoft Office applications
- Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging
- Strong organizational skills
- Aptitude for organization, people, and non-routine situations
- Ability to move across multiple computer environments and effectively adapt their customer service skills
- Ability to conduct searches, access and retrieve knowledge/information on the World Wide Web
- Knowledge of hospital operations and departments
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off
- Community Involvement Opportunities
What Endeavor Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Endeavor Health
Sourced by ZipRecruiter
Industry
Health care and social assistance and hospitals
Company size
10,000+ Employees
Headquarters location
Evanston, IL, US