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Remote Inbound Appointment Setter Jobs in Washington

Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. * Assist with the ... Schedule and manage appointments for the sales team. * Demonstrate subject matter expertise with ...

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Remote Inbound Appointment Setter information

What is the difference between Remote Inbound Appointment Setter vs Remote Outbound Sales Representative?

AspectRemote Inbound Appointment SetterRemote Outbound Sales Representative
Primary RoleSchedule appointments for sales teams by handling inbound inquiriesProactively reach out to potential clients to generate sales
Work EnvironmentRemote, often part-time or flexible hoursRemote, full-time or part-time, with active outreach
Required SkillsCommunication, scheduling, customer serviceSales, persuasion, lead generation
Common CertificationsNone typically requiredSales or marketing certifications beneficial

Both roles are remote and involve communication skills, but the inbound appointment setter focuses on scheduling through inbound inquiries, while the outbound sales representative actively seeks new clients. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are the most commonly searched types of Inbound Appointment Setter jobs in Washington?

The most popular types of Inbound Appointment Setter jobs in Washington are:

What cities in Washington are hiring for Remote Inbound Appointment Setter jobs?

Cities in Washington with the most Remote Inbound Appointment Setter job openings:

Senior Call Center Agent

Window Nation

Fulton, MD • On-site

$21/hr

Full-time

Posted 25 days ago


Window Nation rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 55 rated home improvement suppliers and fitters


Job description

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
Core Responsibilities:
  • Make and receive over 30 phone calls per hour.
  • Participate in all available queue groups, including but not limited to: Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. 
  • Assist with the Confirmations process as needed and make executive decisions on lead eligibility by qualifying lead requirements.
  • Schedule and manage appointments for the sales team.
  • Demonstrate subject matter expertise with Call Center Policy and Procedure.
  • Exercise judgment and make timely decisions to promote smooth workflow.
  • Ensure maximum productivity by exceeding goals and objectives.
  • Maintain the lowest possible error rates by entering data into our system with the highest level of accuracy.
  • Answers questions, provides feedback, and actively supports other Agents by assisting in Home Ownership Chat, Assistance Chat, emails, etc. 
  • Assists leadership with reports, projects, training, etc. as needed.
  • Lead by example in all matters, including but not limited to: Attendance, schedule adherence, key performance indicators, productivity, etc. 
 
Basic Qualifications:
  • High School Diploma, GED, or equivalent.
  • 1+ years of experience in a customer service-oriented or sales-oriented field.
  • 6+ months of experience in a call center environment.
Preferred Qualifications:
  • Proficiency with Microsoft Office Suite.
  • Experience with Dynamics 365 is a plus.
  • Someone with a "team first" approach who demonstrates a desire to lead, coach and train others. 
 
$21 - $21 an hour

#LI-LM1

#WN2

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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