Remote Implementation Manager Jobs in Santa Ana, CA

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visitbakertilly.comor join the conversation onLinkedIn,FacebookandInstagram.

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Are you interested in joining one of the fastest growing professional services firms in the nation?

Do you enjoy helping customers embrace technology to elevate their business and customer satisfaction?

If yes, consider joining Baker Tilly Advisory Group, LP (BT) as a Sage Intacct Senior Consultant! At BT your main responsibilities will include working directly with project managers and customers delivering software solutions for implementation projects with high customer satisfaction and successful customer adoption. (This position is REMOTE.)

As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development.

Does this describe you?

• You want to work for a leading professional services firm whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions

• You want to grow professionally and develop your client service and technical skills to build a career with endless opportunities now, for tomorrow

What you will do:

• Be a trusted member of the engagement team and responsible for:

  • Managing multiple projects and customers simultaneously to successfully implement following our prescriptive implementation methodology resulting in in-scope/on-budget/on-time delivery, high customer satisfaction, and successful customer adoption

  • Executing all aspects of the implementation process which includes collaborative consultation with the client, requirements definition, solution design, configuration, unit and integration testing, training, data cleansing, and data migration

  • Maintaining deep knowledge of the Sage Intacct software including expertise implementing and using Sage Intacct advanced modules, as well as staying current with the latest product features and enhancements.

  • Configuring and implementing the Sage Intacct software based on a thorough understanding of customer-specific business processes as well as industry and system best practices

  • Developing and deploying implementation project plans and ensure projects are delivered on time, on budget while optimizing return on investment

  • Utilizing and developing less experienced implementation resources providing on-the-job coaching and mentoring

  • Conducting training for customer end-users at all levels of the customer organization and relate system functionality to customer business requirements

  • Effectively documenting customer business requirements into configurable software solutions and business management processes utilizing best practices and visual process flowcharts

  • Responding to customer technical support issues related to the system implementation

  • Designing and building industry specific key performance indicators, reports, and dashboards

  • Working in a team-oriented and collaborative environment with Professional Services, Sales, Support, Marketing and Customer Success to effectively coordinate project execution and completion

  • Delivering prompt, concise, and friendly communications while providing high quality service and leadership to align with customer goals and requests

  • Contributing to and using knowledge repository of deployment best practices and enhance tools and repeatability of service delivery

  • Mentoring Associate Solution Architects and Solution Architects on processes, Sages Intacct modules and customer/project management

  • Serving as an escalation point for project issues

• Learn and grow from direct on the job coaching and mentoring along with participating in firm wide learning and development programs

• Utilize your entrepreneurial skills to network and build strong relationships internally and with your clients

• Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals

• Enjoy friendships, social activities and team outings that encourage a work-life balance

Qualifications

• Bachelor's degree required, preferably in Accounting, Business or MIS (candidate must also have general understanding of accounting terms through previous courses or experience)

• Three (3)+ years' experience providing consulting and implementing Sage Intacct

• Consulting experience end-to-end through the entire software delivery life cycle following a process-based methodology or experience as an end user who has gone through a software implementation or upgrade

• Advanced proficiency with Excel (pivot tables, VLOOKUP's, macros, etc.) is preferred for efficient data mapping, integration, and migration of customer data

• Demonstrated skills in the areas of time management, communication, relationship building, collaboration, and problem solving

• Strong leadership, project management, organizational and analytical skills, initiative, adaptability

• Microsoft Suite skills

• Eligibility to work in the U.S. without sponsorship