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Remote Implementation Manager Jobs in Apex, NC (NOW HIRING)

The job is 100% remote; the duration is 6 months with a possibility of extension. Background ... Manages implementation projects throughout the project life cycle. Monitors performance and ...

Client Relationship Management: Build and maintain strong relationships by understanding client ... Sales Excellence: Implement proven sales strategies to meet and exceed performance goals.

Phoenix, AZ (Remote) Duration: Up to 12 months, with potential for extensionOur direct client is ... Configure and manage API Gateway policies (security, throttling, rate limiting). * Implement secure ...

Client Relationship Management: Build and maintain strong relationships by understanding client ... Sales Excellence: Implement proven sales strategies to meet and exceed performance goals.

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Remote Implementation Manager information

See Apex, NC salary details

$29.7K

$78.9K

$128K

How much do remote implementation manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote implementation manager in Apex, NC is $78,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $92,200.00 per year, depending on experience, location, and employer.

What is a remote implementation manager?

A Remote Implementation Manager is a professional responsible for overseeing the deployment and integration of products, services, or software solutions for clients, all while working remotely. They coordinate project timelines, manage client relationships, and ensure successful onboarding and adoption of solutions. Their role involves collaborating with cross-functional teams, troubleshooting issues, and providing training and support to clients to ensure a smooth implementation process. Strong communication, project management, and technical skills are essential for this position.

What does a remote implementation manager do?

As a remote implementation manager, you work from home to direct the implementation of a new system or process in a company or organization. Your duties vary depending on the needs of each client or customer, but you typically lead a team of specialists during an implementation project. In general, your responsibilities include creating a budget for the implementation project, providing necessary training and information, and helping troubleshoot until the new system gets fully integrated. Some implementation specialists help companies transfer to new software, hardware, or network systems, while others specialize in business or manufacturing processes.

What are the key skills and qualifications needed to thrive as a remote implementation manager, and why are they important?

To thrive as a Remote Implementation Manager, you need strong project management abilities, knowledge of implementation methodologies, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management tools (e.g., Asana, Jira), CRM systems, and sometimes relevant certifications like PMP are important. Excellent communication, problem-solving, and organizational skills help foster client relationships and manage cross-functional teams remotely. Mastering these skills ensures seamless client onboarding, timely project delivery, and high customer satisfaction in a distributed work environment.

What are some common challenges faced by remote implementation managers and how can they be addressed?

Remote Implementation Managers often encounter challenges such as coordinating across different time zones, ensuring effective communication with clients and internal teams, and maintaining project timelines without in-person oversight. To address these, it’s important to leverage collaboration tools, set clear expectations, and establish regular check-ins. Proactively managing stakeholder relationships and documenting processes thoroughly can also help ensure smooth project delivery and client satisfaction, even while working remotely.

What is the difference between Remote Implementation Manager vs Remote Project Coordinator?

AspectRemote Implementation ManagerRemote Project Coordinator
Required CredentialsProject management certification (PMP), industry-specific knowledgeBasic project management skills, often a bachelor's degree
Work EnvironmentLeads implementation teams, manages client onboarding, oversees project executionSupports project tasks, coordinates schedules, assists with communication
Employer & Industry UsageTechnology, healthcare, software companiesVarious industries including IT, marketing, and services
Search & Comparison IntentUnderstanding roles in project implementation, leadership scopeSupporting roles, coordination tasks, entry-level project work

The Remote Implementation Manager typically oversees project execution, manages teams, and ensures successful client onboarding, requiring certifications like PMP. In contrast, the Remote Project Coordinator supports project activities, handles scheduling, and assists project managers. Both roles are vital in project delivery but differ in responsibility level and scope.

What are popular job titles related to Remote Implementation Manager jobs in Apex, NC?

For Remote Implementation Manager jobs in Apex, NC, the most frequently searched job titles are:

What cities near Apex, NC are hiring for Remote Implementation Manager jobs?

Cities near Apex, NC with the most Remote Implementation Manager job openings:

Infographic showing various Remote Implementation Manager job openings in Apex, NC as of August 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $78,877 per year, or $37.9 per hour.

Manager-Provider Network Operations (Full-time Remote, North Carolina Based)

Alliance

Morrisville, NC • Hybrid

$79K - $106K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

The Provider Network Operations Manager supports the Director of Provider Network Operations in the strategic and operational oversight of Provider Relations and PN Operations and Service Development teams. This position is responsible for managing supervisor-level staff, driving operational excellence, supporting provider network initiatives, improving processes, and ensuring effective collaboration across departments. The Manager partners with leadership to develop standardized workflows, improve efficiency, enhance team performance, and support organizational goals related to provider engagement, network adequacy, and operational effectiveness.
This position is fulltime remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office at Morrisville may be required.
Responsibilities & Duties
Manage Unit Operations
  • Support the Director of Provider Network Operations in overseeing daily operations of Provider Relations and PN Operations and Service Development teams
  • Monitor team performance, service metrics, and operational outcomes
  • Ensure operational priorities align with organizational goals and strategic initiatives
  • Assist with planning, implementation, and evaluation of department objectives
  • Directly supervise Provider Relations Supervisor and Supervisor PN Operations and Service Development
  • Provide coaching, mentorship, and performance management to supervisory staff
  • Promote a culture of accountability, collaboration, customer service, and continuous improvement
  • Support workforce planning, staff development, succession planning, and employee engagement initiatives
  • Partner with supervisors to identify training needs and professional development opportunities
  • Identify opportunities to streamline workflows and improve operational efficiency
  • Develop, implement, and monitor standardized processes, tools, and procedures across Provider Relations and PN Operations and Service Development functions
  • Collaborate with supervisors and staff to evaluate operational challenges and implement sustainable solutions
  • Recommend process improvement initiatives that reduce administrative burden, improve consistency, and increase effectiveness
  • Measure and report on the effectiveness of process improvement initiatives

Staff Management and Development
  • Work with Human Resources and the Director of Provider Network Operations to attract, maintain, and retain a highly qualified and well-trained workforce
  • Ensure staff are well trained in and comply with all organization and department policies, procedures, and business processes
  • Organize workflows and ensure staff understand their roles and responsibilities
  • Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements
  • Actively establish and promote a positive, diverse, and inclusive working environment that builds trust
  • Ensure all staff are treated with respect and dignity
  • Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
  • Work to resolve conflicts and disputes, ensuring that all participants are given a voice
  • Set goals for performance and deadlines in line with organization goals and vision
  • Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
  • Cultivate and encourage efforts to expand cross-team collaboration and partnership

Manage and Analyze Reports
  • Develop and analyze operational reports, dashboards, and performance metrics
  • Monitor departmental goals and key performance indicators
  • Provide recommendations to the Director of Network Operations regarding operational improvements and strategic opportunities
  • Ensure compliance with organizational policies, documentation standards, and regulatory requirements

Collaborate with Internal Departments
  • Partner with Contracting, Claims, Quality, Care Management, Finance, and other departments to support provider and operational needs
  • Facilitate communication and coordination between teams to address system and process issues
  • Participate in organizational initiatives impacting provider network performance and operations

Manage Projects
  • Take a lead role with special projects related to provider relations, operations and development
  • Assist Director Provider Network Operations with development of project action plans, participate in special projects as needed to evaluate operational requirements

Minimum Requirements
Education & Experience
Bachelor's degree from an accredited college or university in a Human Services, Education, Sociology, Business, Public Administration, or related field and seven (7) years of experience in community, business, or governmental programs in health related fields, including two years of supervisory, consultative or administrative experience.
Prior experience with Standard Plan or Tailored Plan preferred.
Or
Master's degree from an accredited college or university in a Human Services, Education, Sociology, Business, Public Administration, or related field and three (3) years of experience in community, business, or governmental programs in health related fields, including two years of supervisory, consultative or administrative experience.
Prior experience with Standard Plan or Tailored Plan preferred.
Knowledge, Skills, & Abilities
  • General knowledge of Provider Contract requirements
  • General healthcare knowledge
  • Knowledge of database systems for reporting and transmission of data
  • Thorough knowledge of Microsoft Office Suite, particularly MS Word and MS Excel
  • Strong interpersonal skills with ability to communicate with appropriate staff
  • Demonstrated supervision skills
  • Problem solving skills
  • Ability to identify and correct credentialing reporting issues via Microsoft Excel and credentialing database
  • ability to manage several projects
  • Ability to prepare technical reports

Salary Range
$103,799-$132,344/Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.