Remote Imedview Jobs (NOW HIRING)

Ready to make an impact? Join a team that’s shaping the future of client service in 2026 and beyond. Apply today and be part of something extraordinary! If you’re passionate about customer engagement, thrive in a fast-paced environment, and love going above and beyond for clients, we want to hear from you!

About Imedview  

Imedview is a claims and litigation service partner with over 20 years of experience in the industry. Our expertise allows us to proudly serve both legal and insurance professionals nationwide. With a passion for delivering outstanding customer service and building lasting client relationships, we’re growing fast — and we pride ourselves on impeccable customer service and client relations. 

Why Imedview?  

• Proven Success: From a team of 10 to over 150 employees, with a retention rate of 90%+. 

• Award-Winning Culture: A six-time “Great Place to Work” honoree, recently named to the Fortune Best Workplaces in New York 2026 list (small & medium business category). 

• Client-Centric Approach: We’re more than a vendor - we’re a trusted partner. 

Location Priority  

We’re prioritizing candidates in New York (NY), New Jersey (NJ), Massachusetts (MA), Connecticut (CT), Maine (ME), New Hampshire (NH), Virginia (VA), and Maryland (MD) to strengthen regional collaboration. While we offer remote flexibility, these states are key to our growth strategy

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About the Role:

The Business Development Account Manager is responsible for owning a dedicated portfolio of approximately 25 client accounts, serving as the primary lead and strategic partner for each. This role focuses on maintaining client health, deepening engagement, identifying growth opportunities, and ensuring smooth operational execution across all assigned accounts. The role includes conducting client visits, delivering presentations and demos, and representing Imedview at industry events to strengthen relationships and expand opportunities. This position is 70% remote and 30% travel. The ideal candidate is proactive, highly organized, client-centric, and motivated by helping accounts thrive.

Key Responsibilities & Accountabilities

• Serve as the main point of contact for a portfolio of estimated 25 clients, managing day-to-day communication and overall relationship health.
• Develop a deep understanding of each client’s goals, challenges, and operational needs.
• Maintain consistent touchpoints and ensure clients receive timely, accurate updates and deliverables.
• Identify areas for deeper engagement by understanding client objectives and aligning them with available services or solutions.
• Prepare and lead Quarterly Business Reviews and strategic planning conversations.
• Conduct onsite client visits to strengthen relationships and better understand operational needs.
• Attend industry events, conferences, and networking opportunities to represent Imedview and identify new growth opportunities
• Oversee workload, project tracking, and internal coordination for all assigned clients.
• Ensure all deliverables, timelines, and service expectations are met with high quality and accuracy.
• Monitor account performance, generate insights, and recommend improvements.
• Partner with internal teams (operations, service delivery, analytics, etc.) to ensure client needs are met.
• Communicate client feedback internally to support continuous improvement and innovation.
• Act as the voice of the client within the organization, ensuring their priorities and needs are represented.
• Resolve issues, escalate challenges when needed, and maintain strong trust-based relationships.

Knowledge, Skills & Abilities:

• 3+ years in client-facing account management, business development, partner management, or related roles.
• Demonstrated ability to manage 20+ active accounts simultaneously.
• Strong relationship-building and communication skills.
• Proven experience identifying and supporting account growth opportunities.
• Highly organized, with strong project management and workload-prioritization capabilities.
• Comfortable working cross-functionally in a fast-paced environment.
• Ability to represent the company professionally at client visits and industry events.

Physical Requirements  

Ability to sit, stand, and use standard office equipment for extended periods; occasional lifting up to 20 lbs. may be required. 

Working Conditions  

Employees residing within 75 miles of the office may be required to maintain regular in-office attendance. Employees residing outside of 75 miles may be required to travel intermittently to the office (travel expenses covered by the company) and attend company-hosted events with advance notice. 

What We Offer  

• Company-provided equipment to perform essential job duties 

• 401(k) with employer match and profit sharing (when eligible) 

• Comprehensive health, dental, and vision coverage 

• HSA and FSA options, company-paid life insurance, and short-term and long-term disability 

• A full hour of paid lunch, every day 

• Paid time off and holidays — plus extra paid days for your birthday, work anniversary, and volunteering 

We are an equal opportunity employer and hire based on merit. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any