Remote Human Service Jobs in Delaware (NOW HIRING)

Employee Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA.  Occasional travel to Lancaster, PA is required. 

Manages and enables HR operational excellence and compliance by providing system and digital solutions, managing online learning resources, providing ongoing execution and evaluation of departmental processes and procedures, and by building and sustaining reporting and measurement processes. Incumbents will consult with team members and management to identify, analyze, implement, and maintain modifications or enhancements to systems and/or operational workflows. Incumbents are the project lead for low rigor project and system administration, testing of new releases/upgrades, and provides training on new system functionality to stakeholders.

Responsibilities

• Act as a system administrator and subject matter expert for HR systems. Provide system configuration support, analyze and resolve system-related issues, provide technical support to end users, and support system development, upgrades, and testing activities for upgrades and patches. Leads business line integrations that are low rigor and require little collaboration with IT. Supports leadership and serves as a subject matter expert on medium and high rigor system projects. Troubleshoots end user challenges and escalates to the HR partners in IT as needed. Uploads files from various areas in HR to appropriate systems for processing. Triages file fails with HR stakeholders and/or vendors. Collaborates with organizational subject matter experts to identify and create system content as required. .
• Responsible for the development of reporting from various systems, maintenance of existing reports, and creating/maintaining assigned dashboards using business intelligence and advanced tools such as Power Query, Power BI, or Python. Reviews data output for completeness and accuracy. Manages reporting analytics, survey creation and overall reporting needs for HR. Creates measurement tools and reporting to support HR programs and overall measurement of behavioral changes and achievement of HR offerings.
• Ensures all HR procedures and processes are documented from end to end. Routinely reviews documentation and workflows to ensure Lean operating effectiveness. Makes recommendations that lead to efficient business practices. Escalates concerns and recommendations to management and cross-functional stakeholders.
• Oversees electronic records management for HR. Ensures vendors are destroying records in accordance with the records management program and documented exceptions. Consults and collaborates with various stakeholders to ensure compliance.
• Serves as an escalation contact for systems or technology-related HR inquiries through the employee services area.
• Uses creative discretion on the design of all HR intranet sites and assigned dashboards. Collaborates with Marketing on maintaining and developing content for Human Resources social media activities by informing, posting, and actively supporting the organization.

Additional Responsibilities

• System subject matter expert for M&A activity
• Represents HR on the Business Continuity Team
• Represents HR on various cross functional teams where HR systems are considered

QualificationsEducation

Bachelor's Degree or the equivalent experience. Specialty: HR Administration, Business Administration, Project Management. (Required)

Experience

3 or more years power user in HR systems (or similar systems) one or more modules. (Required)

3 or more years designing basic content and job aids, managing an integrated application, and managing a variety of design and logistic projects simultaneously. (Required)

3 or more years experience with Workday. (Preferred)

Knowledge, Skills, and Abilities

• Demonstrated problem-solving, decision-making skills. and digital acumen and dexterity (Required)
• Demonstrated report writing ability with advanced tools (Required)
• Managing multiple projects and priorities with quick turn around times and tight deadlines (Required)
• Customer/employee centric mindset (Required)
• Operational effectiveness and lean processing mindset (Required)
• Basic HTML coding skills (Required)
• Microsoft Excel skills, including advanced functions, pivot tables, data validation, and conditional formatting (Required)
• Knowledge of data visualization and transformation tools (e.g. Power BI, Tableau, Power Query, Excel) (Required)
• Knowledge of programming or data analysis languages (e.g. VBA, SQL, Python, SAS) (Required)

Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The salary range for this position is $64,700.00 - $107,900.00 annually.

Additional Compensation Components

This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO StatementFulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

Employment Type: FULL_TIME