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Remote Hospitality Jobs in Michigan (NOW HIRING)

REMOTE CSR

Detroit, MI ยท Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ... food, and beverage, hospitality, healthcare, distribution facilities, and commercial and ...

This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ... food, and beverage, hospitality, healthcare, distribution facilities, and commercial and ...

... hospitality. Additionally, this role will work closely with the current Experiential Marketing ... fully remote candidates can be considered as well. This role will require travel at least 40% of ...

$55K - $65K/yr

Flexible work structure (hybrid office, field, and remote based on what your day requires ... Experience in customer-facing roles like retail, hospitality, service, operations, logistics ...

Bachelor's degree in event planning, hospitality, marketing, or related areas. * Certified Meeting Professional (CMP). Working Conditions: * Hybrid or remote work environment with regular virtual ...

Showing results 21-40

Remote Hospitality information

What are remote hospitality jobs?

Remote hospitality jobs focus on the tourism industry. In this role, you may provide services for a client as they travel, such as booking flights and hotels, suggesting restaurants, or arranging for special services like chaperones for otherwise unaccompanied minors. Many remote hospitality professionals provide a wide variety of services to guests, arranging them through a virtual booking system. However, remote hospitality jobs may also require you to use telephones, faxes, or other technologies to contact and coordinate with others. Your company may allow you to work from home, but others may require you to work from a call center or similar environment. In this context, the word "remote" refers to supporting clients that you aren't meeting in-person.

What are the key skills and qualifications needed to thrive as a remote hospitality professional?

To thrive as a Remote Hospitality professional, you need strong customer service skills, attention to detail, and typically experience in the hospitality or service industry. Familiarity with property management systems (PMS), online booking platforms, and communication tools like email and chat software is essential. Excellent problem-solving abilities, cultural sensitivity, and clear virtual communication help you stand out in supporting guests remotely. These competencies ensure seamless guest experiences and maintain high service standards without face-to-face interaction.

What are some common challenges faced by professionals working in remote hospitality roles?

Professionals in remote hospitality often face challenges such as maintaining high levels of guest engagement and satisfaction without face-to-face contact, managing time zone differences, and adapting to various digital communication platforms. Building rapport with guests and team members remotely requires strong communication skills and proactive outreach. Additionally, troubleshooting guest concerns or coordinating with on-site staff from a distance can sometimes be complex, making flexibility and problem-solving essential. Despite these challenges, remote hospitality roles offer opportunities to develop digital customer service expertise and work with diverse teams from anywhere.

What is the difference between Remote Hospitality vs Remote Customer Service?

AspectRemote HospitalityRemote Customer Service
Required CredentialsHospitality certifications, hospitality management experienceCustomer service training, communication skills
Work EnvironmentHotels, resorts, travel companies (remote roles)Call centers, online support platforms
Employer & Industry UsageHospitality industry, travel agenciesRetail, tech companies, service providers
Common Search & ComparisonYesYes

Remote Hospitality involves roles in the hospitality industry, often requiring specific certifications and experience, focusing on guest services and management remotely. Remote Customer Service covers support roles across various industries, emphasizing communication skills and customer satisfaction. While both are remote roles, they differ in industry focus, credentials, and work environment.

What are the most commonly searched types of Hospitality jobs in Michigan?

The most popular types of Hospitality jobs in Michigan are:

What job categories do people searching Remote Hospitality jobs in Michigan look for?

The top searched job categories for Remote Hospitality jobs in Michigan are:

What cities in Michigan are hiring for Remote Hospitality jobs?

Cities in Michigan with the most Remote Hospitality job openings:

Infographic showing various Remote Hospitality job openings in Michigan as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Remote job distribution.

Vice President of Revenue Management

Grand Hotel

Mackinac Island, MI โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Property Description

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island!

Overview

Are you a strategic thinker with a passion for maximizing revenue and driving financial success in the hospitality industry? Join our team as a Vice President of Revenue and take charge of our revenue optimization efforts. With your high energy and enthusiasm, you will play a key role in shaping our revenue strategy and achieving exceptional results.

The Vice President of Revenue provides enterprise-wide leadership for all revenue optimization initiatives,ย ensuring the resort maximizes total revenue and profitability across every business segment. For theย purposes of this role, enterprise wide encompasses Grand Hotel, Bicycle Street Inn and Mackinac Islandย Bike Shop, including guest rooms, food and beverage, golf, spa, retail, recreation, catering, special events,ย and other ancillary revenue streams.ย 

Reporting directly to the President, this executive collaborates closely with the Steering Team to establishย the resort's annual commercial strategy, develop revenue and profitability goals, and lead the annualย budgeting and forecasting process. This role serves as a strategic partner across Operations, Sales,ย Marketing, Finance, Human Resources, and Information Technology to ensure all commercial decisionsย align with the resort's long-term business objectives and financial goals.

The position requires an individual who is highly effective and efficient working across locations, with ability to build strong relationships, communicate consistently, and collaborate seamlessly with on-site and remote leaders, managers and team members.ย 

Additional Executive Responsibilities -ย 

Report directly to the President and serve as a member of the Steering Team.ย  Lead the development of the resort's annual commercial strategy, aligning revenue, sales,ย marketing, distribution, operations, and financial objectives into a unified business plan.ย  Direct the annual budgeting, forecasting, and long-range financial planning process for allย revenue-generating departments in partnership with Finance, Sales and Operations Seniorย Leadership.ย  Lead the resort's Commercial Leadership Committee, bringing together leaders from Revenue,ย Sales, Marketing, Operations, Finance, Food & Beverage, Retail, Golf, Spa, Recreation, and otherย key departments to establish commercial priorities, evaluate business performance, identify newย revenue opportunities and ensure alignment on strategic initiatives.ย  Serve as the executive leader responsible for fostering collaboration across all revenue-generatingย departments, ensuring that commercial decisions support both operational excellence and theย resort's long-term financial objectives.ย  Recommend strategic investments, business initiatives, pricing strategies, and operationalย changes that improve long-term profitability, competitive positioning, and guest satisfaction.ย  Provide the President and Steering Team with comprehensive financial analysis, forecasting,ย market intelligence, and performance metrics to support major business decisions.ย  Champion enterprise-wide collaboration by building strong working relationships across everyย department and fostering a culture of shared accountability for revenue growth, profitability, andย exceptional guest experiences.ย  Evaluate market opportunities, competitive positioning, emerging consumer trends, economicย conditions, and technological innovations to proactively adapt commercial strategies.ย  Ensure revenue optimization decisions balance profitability, operational execution, guestย satisfaction, and the long-term value of the Grand Hotel brand.ย  Provide strategic and operational oversight of the Reservation team ensuring hiring and retentionย of high-quality talent.ย  Maintain vendor relationships for key systems and proactively assess value-added technology toย stay competitive within the marketplace.ย Qualifications:ย ย 

Qualifications

15+ years of revenue optimization experience, preferably with 5 years in hospitality industry withย independent hotel/resort experience.ย  Bachelor's degree and MBA preferredย  Understanding of hotel sales and hotel distribution sources and strategies preferred.ย  Ability to effectively communicate verbally and in written form with the public and within theย organization.ย  Strong computer-based skills required, with emphasis on, but not limited to, Microsoft Office productsย (i.e. Excel, Word, and PowerPoint).ย  Experience with major Hospitality Sales systems, i.e. Delphi, Opera Cloud, ideas and Duetto.ย  Essential statistical and analytical skills required to identify trends, revenue opportunities or shortfalls,ย and interpret volumes of data from various systems and reports.ย  Competent organizational skills.ย  Ability to work independently and cross-functionally with other departments in a remote or hybridย environment to achieve goals.ย  Ability to thrive and excel in a multi-tasked and fast-paced environment.ย  Present a professional and confident appearance.ย  Previous supervisory/managerial experience of 10+ person team.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.ย  ย A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inย keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).ย 
  • 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.ย  Pre-employment drug test and background check required.ย  We participate in E-Verify.

Employment Type: FULL_TIME