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Remote Helpdesk Jobs in Manchester, NH (NOW HIRING)

micro1 AI

Senior Counsel - Remote

Manchester, NH · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

InsuraTec

Sales Representative (Remote)

Methuen, MA · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lawrence, MA · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Nashua, NH · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Concord, NH · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

HMG Careers

Remote Commission Sales Specialist

Nashua, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Manchester, NH

Remote Helpdesk information

See Manchester, NH salary details

$12

$22

$33

How much do remote helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote helpdesk in Manchester, NH is $22.58, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.34 per hour, depending on experience, location, and employer.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
More about Remote Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Manchester, NH? The most popular types of Helpdesk jobs in Manchester, NH are:
What are popular job titles related to Remote Helpdesk jobs in Manchester, NH? For Remote Helpdesk jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Helpdesk jobs in Manchester, NH look for? The top searched job categories for Remote Helpdesk jobs in Manchester, NH are:
What cities near Manchester, NH are hiring for Remote Helpdesk jobs? Cities near Manchester, NH with the most Remote Helpdesk job openings:
Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Manchester, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,966 per year, or $22.6 per hour.

Fully Remote Starter Customer Service

American Income Life Insurance Company

Nashua, NH • On-site, Remote

$90K - $120K/yr

Full-time

Medical

Posted 24 days ago

Job description

Want a career that rewards hard work with real results? We offer an opportunity for motivated individuals to grow, lead, and succeed in a flexible, work-from-anywhere environment. This role involves working with different associations, explaining benefits, and providing support to families in need.
You'll be part of a remote team dedicated to meeting with members and ensuring they receive the guidance they need. To thrive, you must have strong dedication, discipline, and time management skills. Working from home isn't easy-it's for someone who knows how to stay focused and create growth opportunities during key moments.
The interview process starts when you apply. If your application is accepted, you'll receive detailed information about the position so you can review everything before meeting with a manager to discuss how this opportunity aligns with your goals. Whether you're a recent graduate, changing careers, or seeking an opportunity to earn more, this could be the perfect fit. Apply today!
What You'll Gain
  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Warm inbound client interest - no cold outreach required
  • Comprehensive training and licensing support
  • Weekly direct deposit
  • Health insurance premium reimbursement program
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Long-term income potential through vested renewals
  • Clear advancement pathways into mentorship and leadership roles
  • Collaborative, service-driven team culture
What You'll Do
  • Conduct scheduled virtual consultations with individuals and families through Zoom
  • Listen carefully to understand each client's needs, goals, and priorities
  • Explain available life, accident, and supplemental benefit options clearly and professionally
  • Guide clients through the enrollment process step-by-step
  • Maintain accurate digital documentation and follow-up communication
  • Provide ongoing client support and policy guidance when needed
  • Build long-term professional relationships through excellent service and responsiveness
  • Participate in weekly training sessions, mentorship programs, and team development meetings
Who Thrives in This Role
  • Professionals with a strong customer service mindset
  • Confident communicators who build trust through virtual conversations
  • Detail-oriented individuals who value organization and follow-through
  • Self-motivated professionals comfortable working independently in a remote environment
  • Candidates comfortable using Zoom and digital communication platforms
  • Service-oriented individuals motivated by helping others
  • Customer service or client-facing experience is helpful but not required
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or desktop computer with webcam capability
  • Must be physically located within the United States
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our remote-first workforce is built around mentorship, service, integrity, and long-term professional growth.
Apply Today
If you're ready to build a flexible remote career where you can grow professionally while helping families make informed decisions about their future, apply today to learn more about joining AO Globe Life.

Apply