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Remote Helpdesk Jobs in Derry, NH (NOW HIRING)

Camesi Agency

Sales Manager Remote

Portsmouth, NH ยท Remote

$80K - $120K/yr

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect their financial futures. We are seeking a results-driven Remote Sales Manager to lead and develop a ...

ForgeFit

Remote Inside Sales Representative

Lowell, MA ยท On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... We're not just another distributor, we're a trusted partner in helping fitness facilities grow ...

ForgeFit

Remote Customer Service Specialist

Hampton, NH ยท Remote

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

HB Travels

Customer Support Agent - Remote

Nashua, NH ยท Remote

$30K - $70K/yr

The ideal candidate is an excellent communicator who enjoys helping people, solving problems ... Remote Environment: Complete your responsibilities from a remote setting * Flexible Scheduling:

HB Travels

Customer Support Agent - Remote

Nashua, NH ยท Remote

$19 - $25.25/hr

The ideal candidate is an excellent communicator who enjoys helping people, solving problems ... Remote Environment: Complete your responsibilities from a remote setting * Flexible Scheduling:

HMG Careers

Sales Coordinator Remote

Devens, MA ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Manager

Manchester, NH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Remote Sales Representative

Seabrook, NH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Lawrence, MA ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

Nashua, NH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

Empire State Careers

Remote Insurance Agent

Lowell, MA ยท Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Consultant Remote

Hampton Beach, NH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

HMG Careers

Sales Coordinator Remote

East Pepperell, MA ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Genuine desire to help others by providing guidance and solutions * Strong verbal communication and ...

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All JobsHelpdesk JobsRemote Helpdesk JobsRemote Helpdesk Jobs in Derry, NH

Remote Helpdesk information

See Derry, NH salary details

$12

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How much do remote helpdesk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote helpdesk in Derry, NH is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.20 per hour, depending on experience, location, and employer.

What is a remote helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.

What are remote helpdesk jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the key skills and qualifications needed to thrive as a remote helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What are the most common challenges faced by remote helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

More about Remote Helpdesk jobs

What are the most commonly searched types of Helpdesk jobs in Derry, NH?

The most popular types of Helpdesk jobs in Derry, NH are:

What cities near Derry, NH are hiring for Remote Helpdesk jobs?

Cities near Derry, NH with the most Remote Helpdesk job openings:

Remote Helpdesk jobs near you
Infographic showing various Remote Helpdesk job openings in Derry, NH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,573 per year, or $23.4 per hour.

Sales Manager Remote

Camesi Agency

Portsmouth, NH โ€ข Remote

$80K - $120K/yr

Other

Medical, Dental, Vision, Life

Posted 10 days ago

Job description

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect their financial futures. We are seeking a results-driven Remote Sales Manager to lead and develop a small, high-performing remote sales team. This role is ideal for an organized, coachable leader who can drive sales performance, implement scalable processes, and support career development within a remote environment. Licensing and training support are provided.

Key responsibilities:

  • Lead, coach, and motivate a remote sales team to achieve individual and team sales targets.
  • Recruit, onboard, and train new sales representatives; maintain ongoing development through role-plays, feedback, and structured coaching.
  • Establish and enforce sales processes, performance standards, and CRM best practices to ensure accurate pipeline management and client records.
  • Monitor team performance using metrics and reporting; identify opportunities for improvement and implement corrective action plans.
  • Conduct regular one-on-one meetings, team meetings, and training sessions to maintain product knowledge and selling skills.
  • Support complex client consultations as needed and maintain high standards of client service and compliance.
  • Collaborate with leadership to set team goals, develop sales strategies, and contribute to continuous improvement initiatives.

Qualifications:

  • Proven experience in sales leadership, team management, or a comparable supervisory role; experience in remote team management is preferred.
  • Demonstrated ability to coach and develop sales representatives, set clear expectations, and drive measurable performance improvements.
  • Strong verbal and written communication skills with a consultative approach to client interactions and team coaching.
  • Comfortable working remotely with a reliable computer, high-speed internet connection, and a dedicated, quiet workspace.
  • Experience using CRM systems and familiarity with sales metrics and reporting tools.
  • Motivated, organized, and able to manage competing priorities in a fast-paced, small-team environment.
  • Willingness to obtain a Life & Health insurance license; licensing support and guidance provided.

What we offer:

  • 100% remote work with a flexible schedule.
  • Competitive compensation structure including base (where applicable), commission income, and performance-based bonuses.
  • Comprehensive training program, structured mentorship, and clear advancement pathways into senior leadership.
  • Supportive, small-team environment focused on professional development and internal promotion.
  • Benefits package including health, dental, vision, and life insurance, plus an employee referral program.

Additional information: This role focuses on leading consultative sales of life and health insurance products to inbound prospective clients. Performance expectations are transparent and supported through training and mentorship to accelerate success. The Camesi Agency values professional development and promotes from within as team members demonstrate consistent performance and leadership potential. We are an equal opportunity employer and welcome applicants who are enthusiastic about building and leading a remote sales team.