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Remote Helpdesk Jobs in Angleton, TX (NOW HIRING)

Remote Tax Manager

Houston, TX · On-site +1

$135K - $195K/yr

We look forward to connecting with candidates who are passionate about helping clients and growing within a collaborative, remote environment. Apply today by sending your resume to brian ...

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Remote Helpdesk information

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How much do remote helpdesk jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote helpdesk in Angleton, TX is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What Are Remote Help Desk Jobs?

Remote help desk jobs are telecommuting customer service jobs in which you help users with technical support and troubleshoot issues related to hardware or software. A remote help desk technician, for example, is the first to take a call or respond to an email from a customer about a technical issue. In a remote help desk job, your duties are to catalog the problem and walk the user through diagnostic steps to determine what the problem is and how to fix it. If you cannot figure out the problem, your responsibilities include passing the call or email on to a help desk specialist or a field technician who can service the issue. Other job titles include help desk administrator and help desk analyst.

What are the most common challenges faced by Remote Helpdesk professionals, and how can they be managed?

Remote Helpdesk professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with non-technical users, and managing multiple support tickets simultaneously. To manage these challenges, it's important to use robust remote-access tools, maintain concise and empathetic communication, and leverage ticketing systems to prioritize and track requests efficiently. Ongoing training and collaboration with other IT team members also help in resolving complex problems and staying updated with evolving technologies.

What is the difference between Remote Helpdesk vs Remote Technical Support Specialist?

AspectRemote HelpdeskRemote Technical Support Specialist
CredentialsCompTIA A+, Network+ or similar certifications often preferredSimilar certifications, often with additional technical or product-specific training
Work EnvironmentRemote, customer-facing, troubleshooting hardware/software issuesRemote, more technical troubleshooting, often involving software or network problems
Employer & IndustryIT service providers, tech companies, MSPsIT companies, software vendors, tech support firms
Search & Comparison IntentPeople comparing entry-level tech support rolesIndividuals seeking more specialized technical support jobs

Remote Helpdesk and Remote Technical Support Specialist roles share similar credentials and work environments but differ in technical complexity. Helpdesk roles typically focus on basic troubleshooting and customer service, while technical support specialists handle more advanced technical issues. Both are vital in IT support, with overlapping skills but distinct levels of technical expertise.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk professional, and why are they important?

To thrive as a Remote Helpdesk professional, you need strong technical troubleshooting skills, familiarity with operating systems, and a background in IT support, often supported by a relevant certification such as CompTIA A+. Proficiency with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and knowledge base platforms is typical. Excellent communication, patience, and problem-solving abilities are critical soft skills for assisting users and managing challenging situations remotely. These skills ensure timely and effective resolution of technical issues, customer satisfaction, and smooth operations in distributed work environments.

What is a Remote Helpdesk?

A Remote Helpdesk is a support service that assists users with technical issues and IT-related problems from a remote location, rather than being physically present. Remote Helpdesk professionals use phone, chat, email, or remote desktop software to diagnose and resolve issues such as software glitches, hardware malfunctions, or network connectivity problems. This setup allows organizations to provide efficient and timely support to employees or customers regardless of their physical location. Remote Helpdesk services are essential for businesses with distributed teams or clients in multiple locations.
What job categories do people searching Remote Helpdesk jobs in Angleton, TX look for? The top searched job categories for Remote Helpdesk jobs in Angleton, TX are:
What cities near Angleton, TX are hiring for Remote Helpdesk jobs? Cities near Angleton, TX with the most Remote Helpdesk job openings:
Infographic showing various Remote Helpdesk job openings in Angleton, TX as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,845 per year, or $19.2 per hour.

Mortgage Loan Officer - Inside Sales

Remote Lender

Houston, TX • Remote

$120K - $150K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

You will be fed leads. My core focus as Chief Loan Officer is to market, build larger relationships, speak at conferences, while yours will be to take the calls, handle the quote intakes, decide which lenders to price with, generate fee sheets, and close business. Yes, you will actually be having true sales calls to convert quotes into loans, and you'll be paid well for these skills.


You are not support staff, you are a core revenue driver and the person who makes every borrower feel fully supported and confident that they’re in the best hands.


Every new lead that comes in, every quote that needs to be priced and delivered, every borrower who is waiting for an answer — that is your domain. You help feed the pipeline. You protect the borrower's experience. You protect the reputation of this company.


Every prospect should leave your interaction feeling like you are the best strategist for their financing problem with certainty. Of course, you have me to always pull in when needed, but treat me as your support staff.


You will work directly with me as the Chief Loan Officer and you will be given your own loan officer assistant to help you manage your CRM, book calls for you, follow up with prospects, generate your pricing if needed, generate your fee sheets if needed, request documentation...because your time should be on revenue generating activities such as taking calls, making calls, and getting quote approvals to submit as loans to our processing team.


You'll have access to a tight-knit remote team inside a tech stack built for speed: ClickUp, Follow Up Boss (FUB), Slack, and AI tools that most competitors don’t even know exist yet.


You also have a backend processing team and a pipeline manager who handle file management and keep loans moving toward close. When issues come up during the file, that’s not on your plate — your focus stays on the front end: new conversations, new quotes, and making sure every client feels like they’re working with the best team in the business.

Compensation:

$120,000 - $150,000 yearly


Responsibilities:
  • Communicate a thorough understanding of different loan programs and closing costs to help prospective buyers make a decision
  • Interact with customers, realtors, processors, and underwriters to ensure a smooth transaction
  • Prospect, develop, and maintain relationships with potential new business referral partners such as realtors, builders, bank colleagues, and the community at large
  • Manage a large pipeline of leads and quotes daily
  • Collaborate with your own Loan Officer Assistant to price and deliver loan quotes within 24 hours
  • Manage the CRM to place the leads in the right stage, and every stale lead is followed up with
  • Coordinate the handoff from quote approval to the processing team within 1 business day
  • Call lender AEs to run loan scenarios; develop deep product knowledge across programs
  • Operate inside our SOPs with precision and flag gaps to improve the system on your own
  • Negotiate our fees with borrowers to make origination points, processing fees, and YSP on our business purpose loan products

Qualifications:
  • 3-5 years of real estate, mortgage origination, or lending experience required
  • Understand a variety of loans such as: FHA, VA, USDA, conventional, fixed/ adjustable, bridge, non-conforming, FNMA and FHLMC, and Home Equity Lines of Credit
  • Must have an active NMLS Mortgage Originator License
  • You're not just an LOA; you have experience having sales conversations with clients and closing business
  • You have closed and managed 20-40 active loans per month or more
  • You've worked with a high volume of leads (100+ per month)
  • You have at least 2+ years in business purpose, DSCR, nonQM space, and can structure these loans with the right lender because you understand guidelines and underwriting requirements

About Company

At Remote Lender, we are an investor-focused brokerage because we believe investors buy and refi more frequently than a regular homeowner. This means critical relationships and an exceptional borrower experience are a must-have so the same investor continues to work with us. I founded Remote Lender because I was an investor who was struggling to find a broker who knew investing as much or more than I did…I solved so many of my own problems that I thought “huh…Maybe I can do this for other investors and get paid for it.” Now my goal is to be INSANELY transparent in my process and provide the 5-star luxury investor experience to our borrowers. - Fernando Corona, Owner

#WHRE3

Compensation details: 120000-150000 Yearly Salary


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