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Remote Helpdesk Support Jobs in Renton, WA (NOW HIRING)

Turing

Remote STEM Expert

Seattle, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Tacoma, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Kent, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Tacoma, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Kent, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Tacoma, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Federal Way, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Kent, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Kent, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Seattle, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Federal Way, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Bellevue, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Renton, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Federal Way, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Seattle, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Seattle, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Bellevue, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Renton, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

Turing

Remote STEM Expert

Bellevue, WA · Remote

Turing supports customers in two ways: first, by accelerating frontier research with high-quality ... to help enterprises transform AI from proof of concept into proprietary intelligence with systems ...

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Showing results 1-20

All JobsHelpdesk Support JobsRemote Helpdesk Support JobsRemote Helpdesk Support Jobs in Renton, WA

Remote Helpdesk Support information

See Renton, WA salary details

$14

$26

$38

How much do remote helpdesk support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote helpdesk support in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are some common challenges Remote Helpdesk Support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk support roles. Helpdesk support specialists are still needed for complex issues, customer interaction, and problem-solving that require human judgment and communication skills. Professionals in this field often work alongside AI tools to improve efficiency and service quality.

What is a Remote Helpdesk Support specialist?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

How to make 1000 a week remote?

A remote helpdesk support professional can earn $1,000 a week by working full-time hours, typically 40 hours, and gaining experience or certifications such as CompTIA A+ or HDI support certifications. Increasing income may involve taking on higher-paying contracts, specializing in in-demand skills like network troubleshooting, or working for companies that offer premium support services.

How can I make 2000 a week working from home?

A remote helpdesk support role can pay around $2000 per week if you work full-time, often requiring strong customer service skills, technical knowledge, and certifications like CompTIA A+ or HDI support certifications. Increasing earnings may involve taking on multiple clients, working overtime, or gaining specialized skills to command higher rates. Building a reputation for reliability and efficiency can also lead to higher-paying opportunities in remote support.

What are the key skills and qualifications needed to thrive as a Remote Helpdesk Support, and why are they important?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

Is it possible to get a remote help desk job?

Yes, remote helpdesk support jobs are widely available and often require technical skills, customer service abilities, and familiarity with remote communication tools. Many companies hire remote helpdesk agents to provide technical assistance from home, sometimes requiring certifications like CompTIA A+ or ITIL. These roles typically involve troubleshooting, remote desktop access, and supporting users across various locations.
What job categories do people searching Remote Helpdesk Support jobs in Renton, WA look for? The top searched job categories for Remote Helpdesk Support jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Helpdesk Support jobs? Cities near Renton, WA with the most Remote Helpdesk Support job openings:
Remote Helpdesk Support jobs near you
Remote Member Support Advisor

Remote Member Support Advisor

American Income Life Insurance Company

Seattle, WA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 20 days ago

Job description

AO Globe Life is seeking motivated, people-focused professionals to join our fully remote team supporting individuals and families across the United States. This opportunity is designed for individuals looking for meaningful work, long-term professional growth, and the flexibility to build a career from home.
Whether you're beginning your career or transitioning into a new field, you'll receive structured training, ongoing mentorship, and the support needed to succeed in a remote environment.
In this role, you'll connect with individuals who have requested additional information about available benefit programs, schedule virtual consultations, and help guide them through their options with professionalism and care.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling with autonomy over your day
Warm leads provided - no cold calling or unsolicited outreach required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Long-term income growth through vested renewals
Leadership development and advancement opportunities
A supportive, collaborative team culture
What You'll Do
Connect with individuals who expressed interest in learning about benefit programs
Schedule and conduct virtual consultations through Zoom
Explain available benefit options clearly and professionally
Guide clients through the enrollment process and answer questions along the way
Maintain accurate digital records and follow-up communication
Build long-term client relationships through strong customer service and consistency
Participate in training sessions, mentorship programs, and team meetings
Who Thrives Here
Strong communicators with a client-first mindset
Self-motivated professionals comfortable working independently
Organized individuals who manage schedules and priorities effectively
Candidates confident using Zoom and digital communication tools
Customer service, sales, or consulting experience is helpful but not required
Growth-minded individuals who value coaching and professional development
Requirements
Must be legally authorized to work in the United States
Reliable high-speed internet connection
Windows-based laptop or desktop computer with functioning webcam
Must be physically located within the United States
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, veteran organizations, and associations nationwide to provide supplemental benefits that help protect working families. Our remote-first organization is built on service, integrity, flexibility, and long-term career opportunity.
Apply Today
If you're ready to build a flexible remote career where you can grow professionally while making a meaningful impact, apply today to learn more about joining AO Globe Life.

Apply