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Dell Help Desk Remote Jobs in Renton, WA (NOW HIRING)

Armavel, LLC

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Jr. Salesforce Administrator - Tier 1 Help Desk - Incident Response

Seattle, WA · Remote

$25/hr

Bachelor's Degree * 5+ years of Help desk or other experience working in a customer service ... Fully remote workforce - work from anywhere in the US! * You'll get lots of work done, and work ...

System One

Helpdesk Technician

Bellevue, WA · Remote

$20.50 - $27.75/hr

Demonstrate and assist with remote access to company resources. * Support users at our Bellevue and ... We help clients get work done more efficiently and economically, without compromising quality.

Addison Group

IT Administrator

Bothell, WA · Remote

$72K/yr

Basic Installation, Troubleshooting and Remote Access methods (Remote Desktop, Remote Help ... This position is primarily responsible for delivering exceptional help desk support and ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

... Desk organization, you will be based in Denver, CO or Phoenix, AZ. Location: Remote (Must be close ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

... Desk organization, you will be based in Columbus, OH. Location: Remote (Columbus, OH) Schedule ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

Yoodli AI Roleplays

Deal Desk Lead

Seattle, WA · On-site +1

$155K - $170K/yr

Careers at Yoodli We're on a mission to help people communicate with confidence Yoodli is an AI ... This is a Hybrid role: 3 days in-office at our Seattle HQ (lunch included) + 2 days remote. What ...

Runway

Senior IT Engineer - US West Coast

Seattle, WA · On-site +1

$110K - $170K/yr

Handle help-desk tickets : Triage and resolve employee requests - password resets, access ... This is a remote role and coordination happens in Slack and Notion. If you can't write clearly, the ...

IonQ

Manager, Global Network Operations

Bothell, WA · On-site +1

$95K - $127K/yr

We are open to hybrid and remote options for the right candidate. Travel: 25-40% domestic or ... Help Desk staff, and extended contractor teams. M&A Integration & Site Deployment * Subsidiary ...

Push Operations

Account Executive

Seattle, WA · On-site +1

$70K/yr

Balance remote work with in-person selling, deciding when to work a deal from your desk and when to ... Help shape the future of Push's field GTM motion in Washington through process improvements ...

Ardurra Group, Inc.

Aviation Project Engineer

Seattle, WA · On-site +1

$110K - $150K/yr

While the position is remote, regular travel to Wenatchee, WA (typically 0-3 times per month) is ... Prolonged periods sitting at a desk and working on a computer * Occasionally lift and/or move up to ...

Ardurra

Aviation Project Engineer

Seattle, WA · On-site +1

$110K - $150K/yr

While the position is remote, regular travel to Wenatchee, WA (typically 0-3 times per month) is ... Prolonged periods sitting at a desk and working on a computer * Occasionally lift and/or move up to ...

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Dell Help Desk Remote information

See Renton, WA salary details

$26.4K

$69.6K

$104.6K

How much do dell help desk remote jobs pay per year?

As of Sep 9, 2026, the average yearly pay for dell help desk remote in Renton, WA is $69,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $81,000.00 per year, depending on experience, location, and employer.

What is a Dell Help Desk Remote?

A Dell Help Desk Remote job involves providing technical support and customer service for Dell products and services from a remote location, such as your home. Employees in this role assist customers with troubleshooting hardware and software issues, answering product-related questions, and resolving technical problems via phone, chat, or email. This position requires strong communication skills, technical knowledge of Dell products, and the ability to work independently. It's ideal for individuals seeking flexible work arrangements and who excel at problem-solving in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Dell Help Desk Remote?

To thrive as a Dell Help Desk Remote specialist, you need strong technical troubleshooting skills, knowledge of Dell hardware and software, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and Dell-specific diagnostic utilities is essential. Excellent communication, patience, and problem-solving abilities help deliver effective support and build trust with end-users. These skills ensure quick resolution of technical issues, high customer satisfaction, and efficient remote support operations.

What are some common challenges faced by Dell Help Desk Remote technicians, and how can they effectively address them?

Dell Help Desk Remote technicians often encounter challenges such as troubleshooting complex hardware or software issues without direct access to the user's device and communicating solutions clearly to users with varying technical skills. To address these challenges, it's important to follow structured troubleshooting protocols, leverage remote diagnostic tools, and maintain clear, patient communication. Collaboration with other IT team members and escalation procedures are also vital for resolving particularly difficult cases efficiently. Continuous learning about Dell products and updates will further enhance problem-solving abilities in this role.

What is the difference between Dell Help Desk Remote vs Technical Support Specialist?

AspectDell Help Desk RemoteTechnical Support Specialist
Required CredentialsTypically an IT or computer support certification, relevant experienceOften an IT support or related certification, customer service skills
Work EnvironmentRemote, customer-focused, technical troubleshootingRemote or on-site, technical troubleshooting, customer interaction
Employer & Industry UsageCommon in tech companies, hardware/software support rolesUsed across various industries, tech support roles in multiple sectors

The Dell Help Desk Remote and Technical Support Specialist roles both involve remote technical troubleshooting and customer support. While they share similar credentials and work environments, Dell Help Desk Remote is specifically tied to Dell products and services, whereas Technical Support Specialists may support a broader range of hardware and software across industries.

Does Dell Help Desk Remote have work from home?

Dell Help Desk Remote positions typically offer work-from-home opportunities, allowing technicians to provide support remotely using remote desktop tools and communication software. These roles often require a reliable internet connection, specific technical skills, and sometimes certification, with schedules that can be flexible or shift-based depending on the company’s policies.

What are the most commonly searched types of Dell Help Desk jobs in Renton, WA?

The most popular types of Dell Help Desk jobs in Renton, WA are:

What job categories do people searching Dell Help Desk Remote jobs in Renton, WA look for?

The top searched job categories for Dell Help Desk Remote jobs in Renton, WA are:

What cities near Renton, WA are hiring for Dell Help Desk Remote jobs?

Cities near Renton, WA with the most Dell Help Desk Remote job openings:

Dell Help Desk Remote jobs near you
Infographic showing various Dell Help Desk Remote job openings in Renton, WA as of September 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $69,618 per year, or $33.5 per hour.

Service Desk Technician L2

Bellevue, WA • Remote

Milestone Technologies, Inc.
See more jobs at Milestone Technologies, Inc.external

Full-time

Re-posted 9 days ago

Job description

Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.
Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements

Skills

HS Diploma or GED
3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred
Strong interpersonal communication skills with a high degree of empathy is a must

Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required

Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required

Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required

Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus

Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred
Experience in supporting PCs and Windows OS in a commercial or enterprise environment
Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment

Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.
Working knowledge of Active Directory and basic AD administration

Employment Type: US Regular FT

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