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Remote Helpdesk Support Jobs in Conroe, TX (NOW HIRING)

Sales Manager Remote

Houston, TX ยท Remote

$80K - $120K/yr

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect ... Licensing and training support are provided. Key responsibilities: * Lead, coach, and motivate a ...

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Remote Life Insurance Sales Agent

Houston, TX ยท Remote

$1.0K - $250K/yr

Remote Life Insurance Sales Agent (Commission-Based) Imagine building a meaningful career while ... support systems, and performance-based advancement opportunities, we help individuals build ...

Lawyer - Remote

Houston, TX ยท Remote

$75K - $98K/yr

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work ...

Showing results 21-40

Remote Helpdesk Support information

See Conroe, TX salary details

$10

$19

$29

How much do remote helpdesk support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote helpdesk support in Conroe, TX is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.21 per hour, depending on experience, location, and employer.

What is a remote helpdesk support?

A Remote Helpdesk Support specialist is an IT professional who assists users with technical issues related to computer systems, software, and hardware from a remote location. They typically respond to queries through phone, email, or chat, diagnosing and resolving problems without needing to be physically present. Their responsibilities include troubleshooting technical issues, guiding users through solutions, and escalating complex problems when necessary. Remote Helpdesk Support specialists are essential for organizations that rely on technology and need timely assistance for their staff or customers.

What are the key skills and qualifications needed to thrive as a remote helpdesk support?

To thrive as a Remote Helpdesk Support, you need strong troubleshooting skills, technical knowledge of operating systems and networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic cybersecurity practices is often required. Excellent verbal and written communication, patience, and problem-solving abilities distinguish top performers in this role. These skills enable efficient resolution of technical issues, maintain user satisfaction, and ensure smooth IT operations across distributed environments.

What are some common challenges remote helpdesk support professionals face, and how can they overcome them?

Remote Helpdesk Support professionals often encounter challenges such as troubleshooting technical issues without physical access to devices, communicating clearly with users of varying technical backgrounds, and managing multiple requests simultaneously. To overcome these, it's essential to use effective remote access tools, practice patience and clear communication, and prioritize tasks efficiently. Regular collaboration with team members through chat or video meetings also helps share knowledge and resolve complex issues more efficiently.

What is the difference between Remote Helpdesk Support vs Remote Technical Support?

AspectRemote Helpdesk SupportRemote Technical Support
CredentialsCompTIA A+, Microsoft Certified IT Support Technician (MCITP)CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote desktop toolsTechnical troubleshooting, remote diagnostics
Employer & IndustryIT service providers, corporate IT departmentsIT service providers, hardware/software vendors
Common Search IntentCustomer support, troubleshooting basic issuesAdvanced technical problems, network issues

Remote Helpdesk Support primarily handles customer inquiries and basic troubleshooting via ticketing systems, while Remote Technical Support deals with more complex technical issues like network or hardware problems. Both roles require similar certifications and often work in similar environments, but their focus and technical depth differ.

What are popular job titles related to Remote Helpdesk Support jobs in Conroe, TX?

For Remote Helpdesk Support jobs in Conroe, TX, the most frequently searched job titles are:

What job categories do people searching Remote Helpdesk Support jobs in Conroe, TX look for?

The top searched job categories for Remote Helpdesk Support jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for Remote Helpdesk Support jobs?

Cities near Conroe, TX with the most Remote Helpdesk Support job openings:

Infographic showing various Remote Helpdesk Support job openings in Conroe, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,226 per year, or $19.8 per hour.

Remote Licensed Professional Counselor (LPC) - Family Support Solutions

Family Support Solutions

Houston, TX โ€ข On-site, Remote

$55K - $76K/yr

Full-time

Medical, Dental, Vision

Posted 3 days ago

New


Job description

Position Overview

We are seeking a dedicated and compassionate Licensed Professional Counselor (LPC) to join our team at Family Support Solutions in Houston, Texas. Imagine being part of an organization that is not just a workplace, but a community committed to enhancing the emotional well-being and personal growth of individuals and families through accessible mental health services. This full-time role is conducted remotely, allowing for flexibility in managing your schedule while making impactful contributions to clients' lives.

About the Organization

Family Support Solutions is a leading provider of mental health services aimed at bridging the gap for individuals and families who may have limited access to care. Our mission is to deliver high-quality therapeutic interventions to support those navigating mental health challenges, including anxiety, depression, trauma, and more. We pride ourselves on our holistic approach, integrating evidence-based practices to ensure effectiveness in treatment outcomes.

Work Environment

Our remote work setting prioritizes a culture of teamwork and collaboration, with a focus on maintaining the highest standards of clinical care through telehealth services. You will be equipped with state-of-the-art technology and electronic medical record (EMR) systems to facilitate seamless interactions with clients and multidisciplinary teams. We embrace flexibility in scheduling, allowing you to organize your work-life balance while adhering to the demands of your caseload.

Key Responsibilities
  • Conduct comprehensive assessments and evaluations to develop tailored therapy strategies for clients with diverse needs.
  • Deliver therapeutic interventions utilizing evidence-based methodologies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and solution-focused therapy to individuals, couples, and families.
  • Maintain meticulous clinical documentation compliant with legal and ethical standards, ensuring accurate record-keeping that reflects client progress and treatment modifications.
  • Collaborate with a team of healthcare professionals to enhance client outcomes through integrated care approaches.
  • Engage in ongoing professional development through workshops and training sessions, fostering an environment of continuous learning and quality improvement.
Patient Population / Client Focus

Your role will involve working with a diverse population, including children, adults, couples, and families grappling with various mental health issues. You will have the opportunity to make a profound difference in the lives of those experiencing challenges due to trauma, relationship issues, and adjustment disorders, among others. Our commitment to providing culturally competent and accessible care means that you will engage with clients from various backgrounds, supporting their journey toward emotional well-being.

Qualifications
  • A minimum of a Master's degree in Counseling, Psychology, Social Work, or a related field is required.
  • Active and unrestricted licensure as a Professional Counselor (LPC) in the state of Texas.
  • At least two years of experience providing clinical counseling in a mental health setting.
  • A strong theoretical understanding of various therapeutic models and approaches, including CBT, DBT, and psychodynamic therapy.
  • Excellent interpersonal skills with the ability to forge strong therapeutic relationships with clients from diverse backgrounds.
  • Proficiency in utilizing EMR software and technology to enhance clinical practice.
Preferred Experience
  • Specialization in areas such as family therapy, couples therapy, trauma-informed care, or substance use counseling for enhanced therapeutic service delivery.
  • Experience working as part of a multidisciplinary team, contributing to comprehensive care models.
  • Knowledge of legal and ethical standards related to counseling and mental health practices.
Compensation and Benefits
  • The annual salary for this position ranges from USD 70,000 to 90,000, commensurate with experience and caseload.
  • We offer a broad range of benefits, including health, dental, and vision insurance.
  • Members of our team will receive malpractice insurance coverage and support in managing billing and documentation.
  • Access to a rich network of client referrals to help sustain a robust caseload.
  • A sign-on bonus will be provided upon successful entry into the role, details of which will be discussed during the interview process.
Career Growth Opportunities

Joining Family Support Solutions opens doors to a plethora of growth opportunities. As a member of our dynamic team, you will have easy access to professional development resources, mentorship programs, and the chance to specialize further in your areas of interest. We are committed to fostering your career through ongoing training and education, preparing you for future leadership roles within our organization.

Why Join Our Team

At Family Support Solutions, you will be part of a collaborative and inclusive environment where your contributions are valued. We believe in equipping our counselors with the resources they need to succeed in their practice and make a lasting impact on our community. If you are passionate about making a difference in mental health care and want to be part of an innovative organization that supports both its clients and its employees, we encourage you to apply.

Application Information

Take the next step in your professional journey by submitting your resume and a cover letter detailing your qualifications and experiences. We look forward to welcoming you to our team!