Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Remote Spanish Bilingual Customer Service
Apex, NC · Remote
$11.75 - $14.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Apex, NC · Remote
$11.75 - $14.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Durham, NC · Remote
$15 - $18.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Durham, NC · Remote
$15 - $18.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Wake Forest, NC · Remote
$13.25 - $16.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Wake Forest, NC · Remote
$13.25 - $16.75/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Cary, NC · Remote
$14.25 - $18/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Cary, NC · Remote
$14.25 - $18/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Chapel Hill, NC · Remote
$13.25 - $16.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Chapel Hill, NC · Remote
$13.25 - $16.50/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Raleigh, NC · Remote
$15 - $19/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Remote Spanish Bilingual Customer Service
Raleigh, NC · Remote
$15 - $19/hr
Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...
Behavioral Health Care Manager (Remote)
Durham, NC · Remote
$53K - $58K/yr
Medical
Dental
Vision
Are you passionate about increasing access to behavioral health services? Have you worked in ... Through the Collaborative Care model, an evidence-based model for treating behavioral health issues ...
Quick apply
Behavioral Health Care Manager (Remote)
Durham, NC · Remote
$53K - $58K/yr
Medical
Dental
Vision
Are you passionate about increasing access to behavioral health services? Have you worked in ... Through the Collaborative Care model, an evidence-based model for treating behavioral health issues ...
Remote Customer Service Specialist
Raleigh, NC · On-site +1
$16.50 - $21.75/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...
Remote Customer Service Specialist
Raleigh, NC · On-site +1
$16.50 - $21.75/hr
Medical
Dental
Vision
Retirement
PTO
Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...
Remote Customer Service Representative
Raleigh, NC · Remote
$15.50 - $21.25/hr
Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping ... The Travel Consultant/Advisor will provide ongoing customer support before, during, and after ...
Remote Customer Service Representative
Raleigh, NC · Remote
$15.50 - $21.25/hr
Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping ... The Travel Consultant/Advisor will provide ongoing customer support before, during, and after ...
Remote Customer Service Agent
Chapel Hill, NC · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Chapel Hill, NC · Remote
$13.25 - $17.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Apex, NC · Remote
$11.75 - $15.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Apex, NC · Remote
$11.75 - $15.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Raleigh, NC · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Raleigh, NC · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Durham, NC · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Durham, NC · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Cary, NC · Remote
$14.25 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Customer Service Agent
Cary, NC · Remote
$14.25 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Remote Healthcare Customer Service information
See Raleigh, NC salary details
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
How much do remote healthcare customer service jobs pay per hour?
As of Aug 15, 2026, the average hourly pay for remote healthcare customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.
What are some common challenges faced by remote healthcare customer service representatives, and how can they be managed?
Remote healthcare customer service representatives often navigate challenges such as handling sensitive patient information securely, managing high call volumes, and addressing complex insurance or billing questions. Working from home can also mean less immediate support from colleagues or supervisors. To manage these challenges, it's important to stay up-to-date with HIPAA regulations, utilize available training resources, and maintain clear communication with your team via digital channels. Employers typically provide secure systems and regular opportunities for virtual team meetings to foster collaboration and ongoing support.
What is a remote healthcare customer service representative?
A remote healthcare customer service representative is a professional who assists patients, healthcare providers, and insurers with inquiries related to medical services, billing, insurance claims, and appointments, all while working from a remote location such as their home. They communicate primarily via phone, email, or chat to resolve issues, provide information, and ensure a positive experience for patients. These representatives are trained to handle sensitive medical information in accordance with privacy regulations like HIPAA, and they play a crucial role in supporting the administrative needs of healthcare organizations.
What is the difference between Remote Healthcare Customer Service vs Remote Medical Billing and Coding?
| Aspect | Remote Healthcare Customer Service | Remote Medical Billing and Coding |
|---|---|---|
| Required Credentials | High school diploma, customer service skills | Certification in medical billing/coding (e.g., CPC, CCS) |
| Work Environment | Call centers, healthcare provider offices, remote | Home-based, healthcare clinics, billing companies |
| Employer & Industry Usage | Hospitals, clinics, insurance companies | Medical billing companies, healthcare providers |
| Common Search & Comparison | Customer support roles in healthcare | Medical billing and coding jobs |
While both roles are remote and involve healthcare, Remote Healthcare Customer Service focuses on assisting patients and providers with inquiries, whereas Remote Medical Billing and Coding involves processing insurance claims and coding diagnoses. They require different certifications and have distinct daily tasks, but both are essential in healthcare operations.
What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative?
To thrive as a Remote Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service best practices, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and secure communication platforms is typically required. Outstanding communication, patience, and problem-solving abilities are crucial soft skills that set top performers apart in this role. These competencies ensure accurate information delivery, high patient satisfaction, and effective resolution of complex healthcare inquiries in a remote environment.
What are popular job titles related to Remote Healthcare Customer Service jobs in Raleigh, NC?
For Remote Healthcare Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Healthcare Customer Service jobs in Raleigh, NC look for?
The top searched job categories for Remote Healthcare Customer Service jobs in Raleigh, NC are:
- Remote Amazon Healthcare
- Remote Healthcare Administration
- Remote Quality Improvement Healthcare
- Remote Healthcare Accounting
- Remote Healthcare Procurement
- United Healthcare Remote Work From Home
- Remote Healthcare Call Center
- Remote Accountable Care Organization Aco
- Remote Health Information
- Remote Paradigm Healthcare
What cities near Raleigh, NC are hiring for Remote Healthcare Customer Service jobs?
Cities near Raleigh, NC with the most Remote Healthcare Customer Service job openings:
Contractor
Re-posted 26 days ago
Job description
Healthcare Support Representative — Independent Contractor
Location: Remote (US-Based)
Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.
As an Independent Contractor, you will- Be your own boss.
- Choose when and to whom you provide support services.
- Set your own schedule.
- Provide a distraction-free home office.
- Provide your own home office equipment.
- Handle customer calls, assess needs, and solve problems.
- At least 1 year of phone-based healthcare patient or provider support experience.
- Computer skills, including navigating multiple systems and documenting call notes.
- Strong communication skills and the ability to connect with diverse individuals.
- Ability to sit for long periods.
- Patience and empathy.
- Ability to provide services pursuant to your contract independently.
- Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
- In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
- Comfortable with medical and health insurance terminology while refraining from offering medical advice.
- Submit invoices and receive payment for completed services pursuant to contract.
- Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
- Independent Contractors are responsible for their own taxes and expenses.
- Complete an application and pass a background check.
- Sign an Independent Contractor Agreement.
- Complete a W-9 form and set up direct deposit.
- Complete program-specific certifications.
The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements
Computer Requirements- Some clients may require additional security measures and equipment.
- Wired internet connection.
- Android or Apple phone.
- Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
- Review basic technology requirements
- Choose your own schedule by self-scheduling 30-minute blocks.
- Client hours of operation will vary.
- Additional checks regarding OIG/SAM exclusion lists may be required by clients.
- Some clients and programs may have additional requirements and certifications.
- Ensure the clients you choose align with your availability and commitments.
Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.
About Liveops
Sourced by ZipRecruiter
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Scottsdale , AZ, US
Year founded
2000